E-mail alerts not working properly

I have a problem with my Tour which has put me in some awkward situations- like in court and work meeting- not good.
The e-mail alert makes an audible noise even when the setting is programmed for silent. My original Tour worked fine at first, and after about 3 weeks the problem appeared. Verizon replaced the phone and now the replacement worked fine at first and is now messing up after about 3 weeks.
I need a fix for this problem. I saw someone else described the same problem on the Storm forum. It appears it might be a software issue.

"Normal" is what you set it to be (with or without email alerts, etc). Loud and Silent should be evident as well.
I still think you have some setting to override the silent profile for something.
If you look at the Silent profile and check the email settings for volume, etc., everything is set to off or mute or whatever would be appropiriate for "silent'?
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Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
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My Mail is not working properly after installing Lion

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Ouch...
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Why Mail does not work properly after updated to Mountain Lion?

I updated to ML two days ago and my Mail is not working. I can read but cannot reply because there is no cursor. Restarted a few times, no change. Anybody has the same problem??
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About .Mac Mail
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Hi,
In the Applications/Utilities folder is the Console App.
Launch this.
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Hmmm, iCloud eMail part should work fine on PPC in 10.5.8, even 10.4.11, & 10.3.9
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Thanks to dpepper...
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I'm helping my husband troubleshoot some issues he is having. His machine is a new (couple of months) Mac Pro Quad Intel with 10.6.2.
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Hello,
I am using a MacBook Pro. Bought in April 2011. Upgraded to Lion, OSX 10.7.3
I have an Apple mail account that synced with a gmail account in my Mail Program.
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Cheers
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I would like to add that Comcast is my internet provider. Perhaps that is part of the issue although the Connection Doctor confirms the mail box is connecting to the internet. No other function processes when Connection Doctor program is used to find the source of the issue. I have read forum posts but am unable to find a way to get my Apple mail to be delivered to my computer. It worked fine up until I chose to transfer mail to the Cloud. My mail account is a .mac account.
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thanks,
anne

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Even though the "All" option is selected, when I type a string in the Mail spotlight search box, the string is not found. But I know for a fact the string is in an email and I've manually found the email (in a folder) and copied and pasted it into the search box. Mail is still not able to find it.
I have also checked to make sure that "Message contains" is the option in the search box. I've noticed that in some previous searches there has been a little arrow dropdown option next to the magnifying glass icon. But that arrow is not showing up consistently...and is not showing up now.
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Ok...here's the steps to fix this as efficiently as possible. I have a whole bunch of mailboxes under "On My Mac" and they have a bunch of mailboxes nested in them. I get my messages into Apple Mail via IMAP. (I don't know if this matters.) The steps below assume you have a similar setup.
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E-mail alerts not working properly

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