E-mail setup issues

I need HELP!
I have been receiving absolutly no help from my local SPRINT representatives and I am about ready to throw my blackberry out the window!
I received a replacement phone for my blackberry that has a missing part and I was able to sycronize all things from the old blackberry 8330 onto the new blackberry 8530...problem is that I am not getting my emails now! When I go to set up wizard, I am not given the options to set up new accounts or to delete accounts, just to sign in and when I do, the log in and passwords are not correct...even though they are...HELP!

Cath,
It sounds like they just got a new device and need to get the pin swapped in BIS. It's simple if/when the OP comes back.
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I removed the example.org Machine Record from the zone and it now looks like:
PZ=example.org / ZONE=example.org / NS=main.example.org
Machine Record=main.example.org / IP=10.0.1.5
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Hi all.
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If you have the settings for POP, delete the existing account. Add a new account and when the 1st screen is filled, hold down the option/alt key while clicking continue. That should allow you to manually set up the account.
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Hey cottagelife,
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I have managed to get incoming mail to work. It is the outgoing settings that are still not working on my system. I have tried every configuration. I have gone back and forth between Verizon and Apple Care too many times to count.
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Hi, i keep having a problem trying to add a microsoft exchange mail server on my iphone
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Hi Juan, Hi Juan,
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Hi All
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Thanks for looking over my setup and allaying my concerns
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Thank you all for taking the time to read this. I believe I've solved the problem.
What I did:
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This is clearly a programming issue. Apps should not need to be 'kicked' like that to function.

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