E-Recruiting Request Questionnaire

We are exploring the Request Questionnarie functionlaity with SAP E-Recruiting. 
We are currently on E-Recruiting 6 with Enhancement Pack 3 SP level 5 with Netweaver 2004s (7.0) (support pack stack 20).
There is an e-mail that goes out when a recruiter requests that a candidate complete the questionnaire.  The first thing we noticed is that this e-mail had our backend server name (e.g., prdsapsv99.ornl.gov) in it instead of our web dispatcher name (e.g., recruiting.ornl.gov).  Like the POSTING_APPLY application, this required we put information into table HTTPURLLOC.  We did this for QA_EMAIL_E and QA_EMAIL_I.  Then the e-mail with attached PDF had a link that correctly pointed the web dispatcher.
We have a problem with the PDF document displaying a URL over three lines but only underlining the first line.  This was described in a different SDN forum [posting|Re: Displaying Hyperlink in Smartform;.
Everything works for internal candidates (i.e., employees).  One thing we are currently working on is the logon for the external candidates.  When they use the questionnaire link in the PDF, we get a short dump that says something about RABAX_STATE.  We have modified the /sicf services for hrrcf_a_qa_email_ext and hrrcf_a_qa_email_int, but this is just to redirect the user to our custom logon screen. 
Anyone else using the Request Questionnaire functionality in this way?  Anyone who has encountered this error?
David

One other thing to note is that our external users are not dialog users.  We have them set up as service accounts since they should never need to log into the GUI.  But switching the user to a dialog user makes the error go away and the application work.
The short dump is too long to attached (exceeds maximum size for SDN posting), but here's the main information displayed on the screen:
Error when processing your request
What has happened?
The URL https://recruiting-dev.ornl.gov:/sap/bc/webdynpro/sap/hrrcf_a_qa_email_ext/ was not called due to an error.
Note
The following error text was processed in the system ERD : WebDynpro Exception: IDs Can Only Contain Characters of Syntactical Character Set
The error occurred on the application server saperdci_ERD_00 and in the work process 0 .
The termination type was: RABAX_STATE
The ABAP call stack was:
Method: RAISE of program CX_WD_GENERAL=================CP
Method: CONSTRUCTOR of program CL_WDR_VIEW_ELEMENT===========CP
Method: CONSTRUCTOR of program CL_WD_SCROLL_CONTAINER========CP
Method: CONSTRUCTOR of program CL_WD_TRANSPARENT_CONTAINER===CP
Method: NEW_TRANSPARENT_CONTAINER of program CL_WD_TRANSPARENT_CONTAINER===CP
Method: RENDER_QUESTIONNAIRE of program /1BCWDY/4FL30XT664LOQXE4OMOF==CP
Method: IWCI_HRRCF_C_QUESTIONNR_UI~RENDER_QUESTIONNAIRE of program /1BCWDY/4FL30XT664LOQXE4OMOF==CP
Method: WDDOMODIFYVIEW of program /1BCWDY/4FL30XT664LOQXE4OMOF==CP
Method: IF_WDR_VIEW_DELEGATE~WD_DO_MODIFY_VIEW of program /1BCWDY/4FL30XT664LOQXE4OMOF==CP
Method: DO_MODIFY_VIEW of program CL_WDR_DELEGATING_VIEW========CP
What can I do?
If the termination type was RABAX_STATE, then you can find more information on the cause of the termination in the system ERD in transaction ST22.
If the termination type was ABORT_MESSAGE_STATE, then you can find more information on the cause of the termination on the application server saperdci_ERD_00 in transaction SM21.
If the termination type was ERROR_MESSAGE_STATE, then you can search for more information in the trace file for the work process 0 in transaction ST11 on the application server saperdci_ERD_00 . In some situations, you may also need to analyze the trace files of other work processes.
If you do not yet have a user ID, contact your system administrator.
Error code: ICF-IE-https -c: 010 -u: 1E4D1672C51 -l: E -s: ERD -i: saperdci_ERD_00 -w: 0 -d: 20091221 -t: 073234 -v: RABAX_STATE -e: UNCAUGHT_EXCEPTION
HTTP 500 - Internal Server Error
Your SAP Internet Communication Framework Team

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