E5 DAC/Amp Win8 error "There is no supported audio device available"

I've just received my Sb E5, and installed the software package (while the E5 was connected and charging) without "apparent" problems. However, if I start the software it will report a problem with reading the device, and if I use the menu and select "audio device selection" it will immediately report"
"There is no supported audio device available"
If I disconnect, the software's volume indicator will max, and then if I reconnect USB the volume will return to ~15%.
Please advise ...
TIA

Have you installed all of the drivers:
http://www.msi.com/product/mb/Z77A-G45.html#/?div=Driver&os=Win7%2064
I don't see anything about the Sound Blaster Cinema 
http://www.msi.com/product/mb/Z77A-G45.html#/?div=Overview
Did you mean the z87-g45 gaming? http://www.msi.com/product/mb/Z87-G45-GAMING.html

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