E63 does not disconnect headphones

Occasionally when I remove the headphones from my phone the headphones symbol remains active. I have tried changing profiles to see if that deactivates it but it doesn't. The only way I have found to disconnect it is to turn off the phone and then back on. Anybody else having this problem and know ho to get round it.
Thanks

My e5 was doing the same thing.
In my case the solution was to very gently bend back one of the contacts in the headphone socket. If you look into the headphone socket there is a small gold contact near the top of the hole. I think it was failing to spring out properly when the headphone jack was removed so the phone thought that the headphones were still in.
With a very fine flat head screwdriver I gently pried this contact point (slightly towards the centre of the socket). Only a very small adjustment was required and the phone instantly recongnised that the headphone jack had been removed. You don't need to take the phone apart.
Good luck.

Similar Messages

Line does not disconnect

I have a BT Studio 1500 and BT Broadband. The phone works perfectly well on all incoming calls and on all outgoing calls when the person being called picks up the phone. However when the person being called does not answer and the call goes to a recorded message, the phone usually does not disconnect properly when I put the phone down so that if I go to make another call, the line is still "live" and I have to take the phone line out of the broadband filter to get a dialling tone and, of course, my phone bill will have been charged for the time that the line was still "live", even after I put the phone down!!
Does anyone know whether this is an issue that can be easily resolved (rather than having to check the line after each outgoing call that goes to a recorded message) or will I need to get an engineer out to check the line? FYI, I have tried a difference broadband filter, but that does not seem to have helped.
Any assistance/advice greatly appreciated.

I would try another phone in place of the studio, sounds like a fault on the answering machine part of it.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

Gen 5 has lost volume control of headphones and also radio does not recognize headphones are plugged in.

gen 5 has lost volume control of headphones and also radio does not recognize headphones are plugged in. Any Ideas on a fix?

The earphones must be pushed very hard into the iPod. So hard, that the white part of the plug must touch the iPod in order for the external speakers to turn off. You will hear a click.
If you do a forum search, you will find this same solution. If it does not work, you will need to take your iPod to an apple store or call the Apple iPod tech support if still under warranty or you have Apple Care.

Torch 9860 does not disconnect after ending call

Hi,
I have been having this peculiar problem with my blackberry torch 9860 smartphone for the past 1 week. After finishing a voicecall, in many situations the phone does not disconnect even if I press the end call button repeatedly. It just seems to "hang" for 30-40 seconds and then disconnect. Sometimes it dosconnects only if the person at the other end hangs up.
Kindly help out in solving this issue

Try a Battery pull please, with the BlackBerry device powered ON, remove the battery 15 seconds and then reinsert the battery to reboot device. This will clear all cache like rebooting a PC. Then try again and see if your problem persists.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
SIM Free BlackBerry Unlocking FAQ
Follow me on Twitter @knottyrope
Want to thank me? Buy my KnottyRope App here
BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

IPod does not disconnect

Hi, I have spent the last 3 days trying to figure out why the ipod does not detach after a download. I took my PC to best buys today and the person said that the USB driver has issues. Is there an apple USB ipod driver that I can download?
So even though iTunes says Update Complete - the ipod still flashed the do not disconnect - until I hard power the PC off.
Any help would be appreciated.

I tried that too - but it says that device is being used by another application. But there is no application running.
Any better ideas?

Disappointed Verizon does not include headphones with flagship phone when other carriers do

I just switched to Verizon from Sprint and received my pre-ordered Note 4 today via FedEx. I was really disappointed when I did not see the mp3 headset, as I could have sworn I saw it in "whats in the box" online. I then realized when I was looking at "whats in the box" for the Note 4, I was looking at Sprint's website rather than Verizon. I then googled it and realized that Verizon did this with the Note 3 as well as other flagship phones.
I know the headphones are not super expensive but it just leaves an initial bad taste when buying such an expensive product and committing to service for two years.

With all disrespect your post is completely incorrect. The 4 major carriers negotiate with Samsung into how their retail packages will be boxed and what will be included. This was not human error. Headphones are missing from all Verizon Note 4 retail boxes because Verizon saved money by having Samsung exclude them. ATT did the same. Sprint and TMobile retail packages include headphones because that is what they arranged with Samsung. The Note 4 is not by any means the first example of this. This has been Verizon's practice on previous Note phones and other models as well. I don't get why on a $700 phone Verizon/ATT has to cheap out on this. If you search the net you will see a lot of rants on this - though it may be a small group - Verizon definitely loses customers because of this type of stuff

E71 does not disconnect calls immediately

Does your E71 hang for few seconds when a call has been disconnected??
Solved!
Go to Solution.

I've just called myself! While listening on my landline and ending the call using the mobile it cuts off immediately, displays the length of call for about two seconds, then thats it. There is a delay if I end the call from the land line but there is a delay before the phone gets a continuous tone to signify an end of call on a land line too. Pressing the end call button ends normally with no delays either way
E71-1(241.04) RM-346 300.21.012

PSE7 External hard drive rename does not disconnect files but...

I am running Vista, and keep my pic files on an external HD (Drive F:).
Occasionally I would run into the issue that my EHD would get bumped to the G: drive (because I would plug something else into the USB port). When I would open PSE6 Organizer with the drive designated as G:, my files would show as disconnected. I could either search and reconnect all the files each time, or just remap (am I using that term correctly?) the drive back to F: and reopen the organizer and it would find them fine. I understood how to fix this problem in PSE6. I also assumed if I wanted to change my EHD designation, that would be the way to do it.
Here's the issue: I've upgraded to PSE7, converted my catalogs, and all is well WHEN the drive remains as F:. I want to remap my EHD to the W: designation (to solve the bumping to a different drive letter name issue). But now in PSE7, if I change the drive letter to anything other than F:, and then open the Organizer, the F: designation shows up as a 'ghost' (greyed out, and read-only evidently).
I can still view the files, edit them, print them, and if I try to reconnect like before, it tells me there are no disconnected files! I CAN'T move the files or folders, create new folders, add folders to watchlist, etc. (by right-clicking in the folder location view). Incidentally, the properties for each file lists them as on the W: drive, but clicking on a file points to a 'ghost/greyed' folder under the 'ghost' F: drive in the folder location view.
HOW can I change the drive designation and get the organizer to update the thumbnails to point to THAT drive designation, so I can work with all the files and folders like normal? Am I stuck on the F: drive forever???!!!
Thanks!

John, Thanks for the reply. Here is what I get when I run the utility with my EHD set to F:, which is where PSE7 knows most of the the files to be. (I do have some occasional files on the internal C: drive.)
psedbtool version 1.04
Opening catalog C:\ProgramData\Adobe\Catalogs\Family pics 2006 to present\catalog.pse7db
Photoshop Elements version: 7
Total files : 10064
Total files missing : 0
Total files offline : 0
PSE Volume Table
Path used by PSE : F:
Status : online
Total files : 10047
Total files missing : 0
Description : WD Passport - Michelle
Serial : 5226-599A
Drive_path_if_builtin: F:
Type : builtin_drive
Id : 3011
Path used by PSE : [Family Photos 20]
Status : offline
Total files : 0
Total files missing : 0
Description : Family Photos 20
Serial : E7A6-129B
Drive_path_if_builtin:
Type : readonly_drive
Id : 183343
Path used by PSE : C:\ProgramData\Adobe\Catalogs\Family pics 2006 to present
Status : online
Total files : 0
Total files missing : 0
Description : database relative
Serial : amoc:database_relative_volume
Drive_path_if_builtin:
Type : database_relative_drive
Id : 2
Path used by PSE : C:
Status : online
Total files : 17
Total files missing : 0
Description : OS
Serial : 30B4-E6C7
Drive_path_if_builtin: C:
Type : builtin_drive
Id : 2899
Windows Drives
Drive Type Serial Path
C: builtin_drive 30B4-E6C7
D: builtin_drive F4B1-4B30
E: readonly_drive 0000-0000
F: builtin_drive 5226-599A
Now I will change the drive letter and run the utility again... Okay, changed it to W: and now I get this:
psedbtool version 1.04
Opening catalog C:\ProgramData\Adobe\Catalogs\Family pics 2006 to present\catalog.pse7db
Photoshop Elements version: 7
Total files : 10064
Total files missing : 0
Total files offline : 0
****** Volumes with warnings: 1
PSE Volume Table
Path used by PSE : W:
Status : online
Total files : 10047
Total files missing : 0
Description : WD Passport - Michelle
Serial : 5226-599A
Drive_path_if_builtin: F:
Type : builtin_drive
Id : 3011
***** WARNING ***** : Wrong drive letter in catalog
Path used by PSE : [Family Photos 20]
Status : offline
Total files : 0
Total files missing : 0
Description : Family Photos 20
Serial : E7A6-129B
Drive_path_if_builtin:
Type : readonly_drive
Id : 183343
Path used by PSE : C:\ProgramData\Adobe\Catalogs\Family pics 2006 to present
Status : online
Total files : 0
Total files missing : 0
Description : database relative
Serial : amoc:database_relative_volume
Drive_path_if_builtin:
Type : database_relative_drive
Id : 2
Path used by PSE : C:
Status : online
Total files : 17
Total files missing : 0
Description : OS
Serial : 30B4-E6C7
Drive_path_if_builtin: C:
Type : builtin_drive
Id : 2899
Windows Drives
Drive Type Serial Path
C: builtin_drive 30B4-E6C7
D: builtin_drive F4B1-4B30
E: readonly_drive 0000-0000
W: builtin_drive 5226-599A
OKay, I KNOW there is a wrong drive letter in the catalog, but when this happened in PSE6, I could just reconnect files and go with the new drive letter. That's actually what I want to do here (as painful as it will be to reconnect all my files!) I'm tired of my EHD drive getting bumped around to different letter designations (and causing problems like this), so I'm trying to set it to something far out that won't get bumped.
Help?

Phone does not disconnect

Afer dialing out, when i want to disconnect, phone hangs at call ending stage. It continues to show call ending

If the icon stayed there after being discconected then that means WiFi sync is on.

Calls from Etisalat PSTN to FXO to voicemail do not disconnect

I have a tricky issue where outside caller calls in and when the call is forwareded to voicemail because of CFNA, the FXO do not disconnect. I have a setup where a Etisalat Analog lines are directly connected to UC560 FXO ports using RJ11.
When a call comes in over the PSTN to an FXO port on my UC560 and the call is answered by the user and after that user goes on-hook, FXO disconnects or gets released normally . When the user does not answer the call and becuse of CFNA timeout the call is forwarded to users voicemail box , then CUE answers, a voicemail is recorded, but when the calling party hangs up FXO doesnot disconnect instead it stays in OFFHOOK state (HANGS). Because of this no more calls are possible on that FXO line. I have to issue shut and no shut command on the FXO to get it released.
The IOS version as follows
uc500-advipservicesk9-mz.151-2.T4
and CME and CUE version are as follows 8.0.2
The follwing is the configuration on my UC560
voice class dualtone-detect-params 1
freq-max-deviation 25
freq-max-power 0
freq-min-power 13
freq-power-twist 4
cadence-variation 4
voice class custom-cptone UAE-CUSTOM-SIEMENS
dualtone disconnect
frequency 425
cadence 425 325 250 500
voice-port 0/1/0
trunk-group ALL_FXO 61
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM-SIEMENS
supervisory dualtone-detect-params 1
no battery-reversal
input gain 14
cptone AE
timeouts call-disconnect 2
timeouts wait-release 2
timing min-ring 62
connection plar opx 202
description Configured by CCA 4 FXO-0/1/0-Custom-BG
caller-id enable
This the dial peer for viocemail
dial-peer voice 2000 voip
description ** cue voicemail pilot number **
translation-profile outgoing XFER_TO_VM_PROFILE
destination-pattern 399
b2bua
session protocol sipv2
session target ipv4:10.1.10.1
voice-class sip outbound-proxy ipv4:10.1.10.1
dtmf-relay rtp-nte
codec g711ulaw
no vad

HI David,
Here is the debug vpm signal information that i have taken for two scenarios
the configuration on voice-port is as follows
voice class custom-cptone UAE-CUSTOM
dualtone disconnect
frequency 425
cadence 400 350 225 525
voice-port 0/1/1
translation-profile incoming INCOMING_CallerID_PROFILE
supervisory disconnect dualtone mid-call
supervisory custom-cptone UAE-CUSTOM
input gain 14
cptone AE
timeouts call-disconnect 2
timeouts wait-release 2
connection plar opx 202
description Configured by CCA 4 FXO-0/1/1-Custom-OP
caller-id enable
the came same configuration above with battery reversal answer but no use sitll same issue.
The other tricky thing that is happening is when the call is forwarded to voicemail of the user and after the external caller disconnects the FXO on UC540 does not disconnect immediately, instead it disconnects after the default messgae size is reached. ie the default message size of voicemail box is 240 sec so after 240 sec the FXO port is released or disconnects and a large amount of silence is being recorded in the users mailbox for about 240 seconds.
the following is the debug capture taken
========================================================================================================================
When the call comes in and call is forwarded to voicemail because of CFNA on the user phone
UC_540#
000691: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_DSP_SIG_0000]fxols_onhook_ringing
000692: htsp_timer - 125 msec
000693: htsp_process_event: [0/1/1, FXOLS_WAIT_RING_MIN, E_HTSP_EVENT_TIMER]fxols_wait_ring_min_timer
000694: htsp_timer - 10000 msec
000695: htsp_timer3 - 5600 msec
000696: [0/1/1] htsp_start_caller_id_rx:BELLCORE
000697: htsp_start_caller_id_rx create dsp_stream_manager
000698: [0/1/1] htsp_dsm_create_success returns 1
UC_540#
000699: htsp_process_event: [0/1/1, FXOLS_RINGING, E_DSP_SIG_0100]
000700: fxols_ringing_not
000701: htsp_timer_stop
000702: htsp_timer - 10000 msec
000703: [0/1/1] htsp_dsm_feature_notify_cb returns 2 id=DSM_FEATURE_SM_CALLERID_RX
000704: htsp_process_event: [0/1/1, FXOLS_RINGING, E_HTSP_CALLERID_RX_DONE]
000705: htsp_timer_stop
000706: htsp_timer_stop3
000707: [0/1/1] htsp_stop_caller_id_rx. message length 25htsp_setup_ind
000708: [0/1/1] get_fxo_caller_id:Caller ID received. Message type=128 length=25 checksum=B1
000709: [0/1/1] Caller ID String 80 16 01 08 30 34 31 39 31 33 34 30 02 0A 30 35 30 39 35 37 38 33 30 39 B1
000710: [0/1/1] get_fxo_caller_id calling num=0509856909 calling name= calling time=04/19 13:40
000711: fxols_callerid_done: call being answered
000712: [0/1/1] htsp_dsm_close_done
000713: htsp_process_event: [0/1/1, FXOLS_WAIT_SETUP_ACK, E_HTSP_SETUP_ACK]
000714: fxols_wait_setup_ack:
000715: htsp_timer - 6000 msec
000716: htsp_timer_stop
UC_540#3
000717: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_PROCEEDING]fxols_offhook_prochtsp_setup_req
000718: htsp_process_event: [50/0/30.1, EFXS_ONHOOK, E_HTSP_SETUP_REQ]efxs_onhook_setup
000719: htsp_ephone_start_caller_id_tx calling num=90509578309 calling name = called num=201 orig called num=
000720: [50/0/30.1] set signal state = 0x0 timestamp = 0
000721: efxs_onhook_setup: local target is available
htsp_alerthtsp_alert_notify
000722: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_ALERT]fxols_offhook_alert
UC_540#
000723: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000724: htsp_timer_stop
000725: htsp_timer_stop2
UC_540#
000726: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000727: htsp_timer_stop2
000728: htsp_timer - 6000 msec
UC_540#
000729: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000730: htsp_timer_stop
000731: htsp_timer_stop2
UC_540#
000732: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000733: htsp_timer_stop2
000734: htsp_timer - 6000 msec
UC_540#
000735: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000736: htsp_timer_stop
000737: htsp_timer_stop2
UC_540#
000738: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000739: htsp_timer_stop2
000740: htsp_timer - 6000 msec
UC_540#
000741: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0000]fxols_proceed_ring
000742: htsp_timer_stop
000743: htsp_timer_stop2
UC_540#
000744: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_DSP_SIG_0100]fxols_proceed_clear
000745: htsp_timer_stop2
000746: htsp_timer - 6000 msec
UC_540#
000747: htsp_timer_stop3
000748: htsp_process_event: [50/0/30.1, EFXS_WAIT_OFFHOOK, E_HTSP_RELEASE_REQ]efxs_waitoff_release
000749: [50/0/30.1] set signal state = 0x4 timestamp = 0
000750: htsp_call_bridged invoked
000751: htsp_process_event: [0/1/1, FXOLS_PROCEEDING, E_HTSP_CONNECT]fxols_offhook_connect
000752: [0/1/1] set signal state = 0xC timestamp = 0
000753: htsp_timer_stop
000754: htsp_process_event: [0/1/1, FXOLS_CONNECT, E_HTSP_VOICE_CUT_THROUGH]fxols_connect_proc_voice
000755: htsp_process_event: [0/1/1, FXOLS_CONNECT, E_DSP_SIG_0110]fxols_rvs_battery
000756: htsp_timer_stop2
000757: htsp_timer_stop2
UC_540#
After the voicemail box, default message size is reached ie after 240 seconds the FXO port disconnects and following is the continuation of debug vpm signal cmd.
UC_540#
000758: htsp_timer_stop3 htsp_setup_req
000759: htsp_process_event: [50/0/300.1, EFXS_ONHOOK, E_HTSP_SETUP_REQ]efxs_onhook_setup
000760: htsp_ephone_start_caller_id_tx calling num=399 calling name = called num=A800201 orig called num=
000761: [50/0/300.1] set signal state = 0x0 timestamp = 0
000762: efxs_onhook_setup: local target is available
htsp_alerthtsp_call_feature:feature 25
htsp_call_feature: caller id enable 0x3 call_connected 0
000763: htsp_process_event: [50/0/300.1, EFXS_WAIT_OFFHOOK, E_HTSP_CALLERID_WAITING]
000764: efxs_callerid_update
000765: efxs_callerid_update process caller_id_string
000766: efxs_callerid_update process caller_id_string OK
UC_540#
000767: efxs_callerid_update number= [399] name= []
UC_540#
000768: htsp_timer_stop3
000769: htsp_process_event: [0/1/1, FXOLS_CONNECT, E_HTSP_RELEASE_REQ]fxols_offhook_release
000770: htsp_timer_stop
000771: htsp_timer_stop2
000772: htsp_timer_stop3
000773: [0/1/1] set signal state = 0x4 timestamp = 0
000774: htsp_timer - 2000 msec
000775: htsp_process_event: [0/1/1, FXOLS_GUARD_OUT, E_DSP_SIG_0110]
UC_540#
000776: htsp_process_event: [0/1/1, FXOLS_GUARD_OUT, E_HTSP_EVENT_TIMER]fxols_guard_out_timeout
000777: htsp_process_event: [0/1/1, FXOLS_ONHOOK, E_DSP_SIG_0100]
000778: htsp_timer_stop3
000779: htsp_process_event: [50/0/300.1, EFXS_WAIT_OFFHOOK, E_HTSP_RELEASE_REQ]efxs_waitoff_release
000780: [50/0/300.1] set signal state = 0x4 timestamp = 0
UC_540#
Can any one let me know what is happing here. when the call is forwarded to voicemail of the user, why FXO Port on UC540 not getting disconnected soon after the external caller disconnects the call.and insted it disconnects approximately after 240 seconds of call forwarded to voicemail.
I tried the same cofiguration as above with battery reversal answer in voice-port configuration but no use sitll same issue.

E61 GPRS connection not disconnecting

Hello,
I have recently updated my E61 to the latest firmware 3.xxx
Now I have noticed a strange thing where built in email client does not disconnect from GPRS at all, unless I manually disconnect it.
With previous firmware 2.xxx and my settings of "Check every 30 minutes" it would start connection, check email, then disconnect. Now, connection is always ON even though the setting is still set to every 30 minutes.
Does anyone know why this is happening and how to make it behave as before, disconnecting after checking email?
Any help will be appreciate it.
Thanks

This is simply an educated guess as I'm short on time right now, but will look into the issue in more depth later.
Have you checked your connection options (tools, settings, connection)? There is an option for GPRS connectivity there. The available options will be 'When Available', and 'When Needed'. I'd start by checking the firmware update hasn't changed this option to When Available.
If that is not the answer, I'll research the problem more thoroughly.
All the best,
Damion.

Audio after resume does not fully function.

After resuming Windows 7 x64 from hibernation, my Boot Camp does not detect headphones. Usually, I have the headphones out, then hibernate. After resume, I plug the headphones into the headphone jack, and it doesn't make a difference, the audio still comes out of the internal speakers.
If I were to restart Windows, it would be fine again though.

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
*Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
*In the Firefox options window click the ''Advanced'' tab, then select "General".
*In the settings list, you should find the ''Use hardware acceleration when available'' checkbox. Uncheck this checkbox.
*Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
[[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]]
[[Upgrade your graphics drivers to use hardware acceleration and WebGL]]
Did this fix your problems? Please report back to us!

Iphone will not disconnect

A little over 6 months ago my iphone started acting up. By this I mean when I finish a phone conversation and try to hang up or disconnect, emphasis is on the word try, I cannot. I can touch repeatedly, press and hold, whatever, it does not disconnect. Now this can be a problem if you, oh I don't know, pay for airtime and you spend 5 minutes trying to disconnect. Anyone else have this issue?

I have tried complete restore back to factory settings multiple times. Then restored my backup after realizing that previous action did no good. Ia have removed all bluetooth devices thinking this May be the issue, not. Also I am now informed that when I am talking on the phone I am cutting out. When connected with bluetooth hands free for the car I can disconnect using the bluetooth device but my voice still cuts out. When checking messages the screen goes black when I am trying to enter my password (#) intermittently and I have to press the home button to call the screen back up, sometimes repeatedly. Keep in mind that the touch screen functions flawlessly, just not using the phone. I can dial no problem. I just cannot hang up. Is that enough for you.

E63 & E71- Music player's equalizer does not work ...

I would advise to all the owners of the E71 and E63 that Nokia disenable the equalizer of the music player when you put the headphones in appliances. After updating the unit note that the equalizer only works with the sound of the speaker and the equalizer does not work with the headphones anymore.
I ask you to please click the link below and make their complaints about this new firmware that "destroys" the equalizer for the music player that Nokia fix this terrible problem!
http://europe.nokia.com/get-support-and-software/download-software/device-software-update/feedback
Message Edited by jeffhd on 16-Jul-2009 11:17 PM

Oh my. That is a big problem. Fortunately for me, I don't use the equalizer so it doesn't really affect me all that much. But still, I have no idea how they could just randomly break something like that.
Current Phone: Nokia E63-2 (US Version)
Service Provider: UNICEL

Audio does not behave correctly when Bluetooth headset disconnects

When a Bluetooth audio receiver disconnects, Windows reverts to another active audio connection. However, the programs that were previously using the Bluetooth connection do not transfer to the new audio connection and reactivating the Bluetooth connection
does not get the audio from those programs back.
The only way to make them work again is to close the program and reopen it. As a gamer - this is particularly a problem when batteries die. Usually I would just swap the batteries in 10 seconds and turn the headphones back on, however it is not
possible due to this issue. Exiting the game would ruin my team's experience as 5+ minutes is approximately 10% of the game's average total time.

Hi,
There are 3 reasons I can think out:
1. Bluetooth driver was not released when it is disconnected suddenly, this can be caused by Bluetooth software.
2. Audio driver can be corrupted.
3. There is the problem on the program itself.
I recommend you do following test:
Open Windows media player to play music with Bluetooth headset, and then disconnect Bluetooth headset and see if the headphones can work fine with media player.
If it works fine, the issue is on the program you run with problem. Contacting the program provider would be more helpful.
Otherwise, it's related to Bluetooth driver or software, please try to update them from manufacturer's website to see what's going on.
Also, please check if there is any event related to this issue in Event viewer.
Kate Li
TechNet Community Support

E63 does not disconnect headphones

Similar Messages

Maybe you are looking for