E72 talk with the nokia customer care

i tried to talk to them with all the problems we E72 users are facing, but seems somehow that they either keep avoiding the question, or don't answer the question, but give answers that slightly have something to do with the question. either way their replies don't help whatsoever.
I tried to ask them to send a software engineer to look at our problems, I asked twice and they didn't answer both times.
[Sent: 06/09/2010 03:06:25 PM]
Hi, I read that there is a new release for the E72, v51.018. From current posts in Nokia's discussion page, many of the problems that existed in v22.007 and v31.023 were not resolved in v51.018.
Furthermore, i read that program versions such as for Adobe Reader, the program did not update as v51.018 suggested.
Is it possible to release the full firmware fixes? Many people are confused as to what the 450 fixes were, since a lot of current problems have yet to be resolved.
"Altogether 450+ errors are fixed"
Would you also be able to request an engineer to the Nokia Discussion forum in order to clear up any misunderstandings that current E72 owners have? that would be greatly appreciated.
Thanks
Nokia Reply [Sent: 06/09/2010 03:06:25 PM]
Thank you for emailing the Nokia Care Contact Center.
We apologize for the confusion that we may have caused you. In response to your inquiry about the availability of the latest software update for your Nokia E72, please be informed that update availability is based on many things, including existing Nokia device software version, country, and operator. It may be due to one of these variables that your Nokia device is not eligible for updates.
Please note that your mobile service provider, operator, or carrier may not have approved the latest Nokia device software available.
Nokia produces many different variants of each product (for different countries and languages) and not all variants have the latest Nokia device software. It is our priority to update all variants as quickly as possible, and we apologize for any delay.
New software may become available at a later date and to get a notification when new software is available for your device, register with My Nokia and subscribe to email or SMS notifications.
New Nokia device software is released on a regular basis, but please note that not all countries and operators support the latest version.
Kindly refer to the link below to manually check for the latest available software update for your handset:
http://www.nokiausa.com/get-support-and-software/software/device-software-update/can-i-update
We greatly appreciate your patience.
Should you have questions or concerns please do not hesitate to email us back and we will be more happy to assist you. To ensure proper handling of your case, kindly continue using the current subject line.
[Sent: 09/09/2010]
So, each E72 that has a v51.018 update are all completely different updates depending on the various E72 (singapore, North America, etc)? FOr the E72 that already have the v51.018 update available, many people have said that they are still experiencing problems that have been present since earlier firmwares.
Is there a location where we can see what changes are made on the varient E72 updates? Currently I have an E72-2 (North America) and I saw that the update is not out yet for the North American version.
Nokia Reply [09/09/2010]
Thank you for emailing the Nokia Care Contact Center.
In response to your inquiry, we are sorry to inform you that the specifications of the latest firmware is not available to our website. However you can check the latest firmware of your device on our website. I will be providing you the link for you to visit for more updates regarding our software updates:
http://www.nokiausa.com/get-support-and-software/software/device-software-update/can-i-update
THIS REPLY DIDN'T HELP ME AT ALL
Sent [11/09/2010]
On that website you provided, I did not see any message updates regarding software updates, merely whether my E72 model is eligible for a firmware update. Can you provide me the link with Nokia message updates regarding current firmwares? Also, there hasn't been much support on the nokia discussion forum about the current problems that the new firmware is experiencing. What is the update on that?
Is there any way of downgrading? many people have said that the out-of-the-box firmware version was the most stable and that the v31.022 and v51.018 were very unstable compared to the original.
Thanks.
Nokia Reply [11/09/2010]
Thank you for emailing the Nokia Care Contact Center.
In response to your inquiry, we really do want to help you with your problem because we know how important it is to you that your device will work well. However, we are sorry to inform you that there is no way for us to downgrade a device once it has already updated into a newer updates. We recommend that you send your device to our repair center for us to evaluate your device. We will be providing you our repair instructions below:
1. On your computer, visit the link below:
http://www.nokiausa.com/get-support-and-software/repair-and-recycle/repair/repair-locator
2. Key in your device's IMEI/serial code or WLAN number and your Zip code.
3. You will see the information about the warranty of your device. Please note that if you are unable to check the warranty information of your device, kindly select its model number and enter the product code to determine the repair options.
4. On the lower part of Repair Options, under Nokia Repair Center Standard Repair, kindly click on Repair Form.
5. You will see the detailed repair instructions. Kindly fill out and print the repair form. The complete address of our authorized repair center is also included in the repair instructions.
Sent [11/09/2010]
I just went to the web link you provided, and it said that my warranty is still valid, however it has given me 10 days to mail in my device, otherwise i need to provide proof of purchase. Did i accidentally activate something? I merely input my serial number to see what my options are.
At this time, my phone has no problems, as i have not upgraded the firmware, BUT i am stresing that other owners of E72 are experiencing firmware issues, and I am asking if there is any way for a software engineer to investigate these issues so that future firmwares will have many issues solved that customers have found?
Nokia Reply [11/09/2010]
Thank you for emailing the Nokia Care Contact Center.
We apologize for any inconvenience that we may have caused you. In response to your queries, we would like to inform you that you did not activate anything when you verify the warranty of your Nokia E72. No need to worry about the online warranty verification.
In regard to the firmware update, updating the software of the handset will fix minor and major software issues that is causing and can cause issues. It is not our intention to provide more problem with the update that we are releasing. The main goal of the updates is to improve the device’s general performance.
basically the conversation went in a full circle.. its obvious the firmware is to IMPROVE the performance of the E72, but it would be very helpful if a software engineer can SEE the problems that we are facing. Basically we are the guinea pigs who are testing the software stability, and they are the ones programming.. If they are not going to look at the problems we have exploited, there will be no solutions for this phone.
Questionz, E72

25-Aug-2008 03:39 PM
grschinon wrote:
Romania is a member state of the European Union. As such you have a 24 month guarantee on the phone that any Nokia Care Point is bound to honour. If they refuse to repair your phone under warranty simply because you've had it for more than 48 hours, ask them for that in writing and send it to Nokia headquarters in Finland.
Also note that no Nokia representatives follow these user-to-user forums in a professional capacity. There are forum moderators, but they have no function other than their title.
Do you have a contact of Nokia headquarters in Finland to send e-mail ( it's can help me if i get a troubles with my N95 )?
Nokia! Take a care for me and we real say THANK YOU NOKIA and you can collect a more money

Similar Messages

I just want to share my experience or rather terrible experience with apple service.....I am soooo disappointed with the apple customer service at the local store in Tampa......every time they give u an appointment and make people wait for hours......ther

I am soooo disappointed with the apple customer service at the local store in Tampa......every time they give u an appointment and make people wait for hours......there was some cosmetic problems with the screen of my Mac book pro....they replaced it but the computer would not turn on....and btw when I went to pick up my computer the representative handover my computer to another guy without checking his id who was there to pick up his phone.......then I had to take it back second time this time they messed up my iWork...I took it back but they couldn't retrieve my history of purchase of iWork...and then when I installed the iWork at home...none of the applications is working.... .I will have to take is back fourth time.....I loved apple products but may be not anymore.......

Other than what Shotist007's remarks (which solves nothing) your experience is not common. First I would speak to the store manager to get things rectified for you. If that doesn't work out then I would contact AppleCare and speak to a customer service representative and complain via that venue.

Update the FI document with the PO customer number

Hi,
Is it possible to update a header field or item line field of customer of the FI document with the PO customer number or sales document of PO (VBAK-VBELN) at the billing moment. I cannot do by standard substitution because the original field is not saved in the table BSEG or BKPF.
Thanks,
Cecilia

It can be done via substitution with exit.
You can configure your exit and then ABAPer can define the code for that exit in the copy of the program RGGBS000 assigned to the substitution in view V_T80D (Transaction SM30)
In ABAP code you can fetch the values from various tables.
Regards,
Gaurav

How do i sync photos and videos from a nokia 1020 to my ipad? is there an app like photo sync that works with the nokia?

how do i sync photos and videos from a nokia 1020 to my ipad? is there an app like photo sync that works with the nokia?

iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
 Cheers, Tom

Can I synchronise with the Nokia N80 Internet Edition?

Is it possible to synchronise Address Book (including photos) and iCal with the Nokia N80 Internet Edition?
I getting one so I can use it with Truphone for VoIP (which I wouldn't be doing if Apple's iPhone did VoIP!!).

I got it to sync once but now I get a system error on the N80ie with no further clues. I have tried every combination on two different systems with the same result.

How come when I ask my siri "What is the best smart phone ever?" it doesn't answer with the Nokia answer?

I'd like to understand why its not answering with the Nokia phone being the best. It was doing it over the weekend, but now it just answers with "Wait... there are other phones?". Never really cared for siri, but I thought it interesting that it gave a rival's smart phone as the answer. Not impressed Apple.
Sincerly, Me
>=[

Because nokia stopped link bombing the review sites.

Nokia customer care sucks but time (Lumia 90 issue...

First my Lumia 920 developed infamouse batterry drain and overheat (while charged wiresly) problems and few weeks later camera died - you press camera button and nothing happens.
Resets and multple chats with Noka care did not helped so this Monday I had to mail it back to Nokia care center in Texas, they got it on WEdnesday and as of Friday it is still showing this:
Your repair status
IMEI xxxxxxxxxxxxx9463 Status In repair
Your product is currently being analysed or repaired.
What are they trying to repair for 3 full day is beyond me understanding!
Not have a phone for a week is pain and now it looks like I will not get it till midlle of the next week.
Not sure how Nokia planing to copmeate with Apple.
Apple really make these things simple and treat customer with respect - 99% of defecticve products will be replaced right at the spot, no questions asked.
Very dissapointed

Don't know what the problem may be with the 'Submit' button but hope you are filling up all the fields correctly. BTW, you should not have any problem calling..
PANAMA
0-8000-546-654
Lunes-Viernes, 7:00h-21:00h
Sábados, 7:00h-20:00h
..and to sum it up, if you have any query regarding the problem faced on your Nokia N8, you may post it on this Forum and you may get help from the users...provided its not regarding any Hardware problem.

Need help with the Nokia N8 or I need to send it b...

I purchased a new N8 from Amazon and I have had nothing but issues. It has been very disappointing and I need to know if it the new firmware will fix any of these or not.
1. Once a day, while I am on a call, the phone says "insert a SIM card" and then reboots. I have to then turn off (after the reboot), release and reinsert the SIM card and restart. This works about 75% of the time. I have seen this issue reported on here but not answers.
2. Accuwearther widget stopped working. I called accuweather and they said:
Thank you for making AccuWeather.com your source of weather information on the go! We are aware that the widget will get stuck in a ?Loading...? mode which does not allow you to view the weather. We have contacted Nokia and have been informed that the application is not having an issue but there is a bug within the phone build that is causing this message. While we regret to inform you that we do not have a timeline from Nokia when to expect this fix,....
Is there a fix coming?
3. You cannot manually setup an IMAP Gmail account. The wizard forces you into the default POP3 and then my mail is not synced. I have tried MfE but then HTML does not work correctly.Any chance this can be fixed.
4. I cannot use data and voice at the same time. During the long drive today, I tried a to navigate while on a conference call. It says "cannot find connection". I had to end the call, update the maps and then redo the call "10 TIMES". I know AT&T supports this because my E71 works fine. What happened to this feature.
5. The GPS is funky. I walked to a local tavern using the maps. When I got inside, I tried to update my location on Facebook for my friends to find me, but it kept saying that I was 4 blocks away. I thought the GPS/aGPS would be better.
6. There are only two social networks I can update. **bleep**?
7. WfE keeps failing on replies.
8. I cannot get out of "Battery Save Mode" I have released it about 20 times and it still asks me if I want to get out (this could be the data/voice problem above).
I have switched back to the E71 and am going to send this back to Amazon unless there is a major update on the way.
I don't mean to rant but as far as quality, this is terrible. Shame on you Nokia. Here is your chance to at least gain back some customers and you put this in the field.
Don

Ok, I have to say I was really impressed by the effort. Nokia Support (in The Philippines) called me 4 times over the last 2 days to help with my phone.
Here is there responses have put them in order of my questions.
1. I am to reinstall the operating system on the phone. They said that this is the most likely (but not confirmed) fix to the SIM card problem (although they would not confirm it was a problem with the phone).
2. No answer because we did not get that far.
3. To setup a gmail IMAP account you MUST us Nokia messaging. Period. Since I have security concerns, that is out of the question.
4. This is the big one that stopped it. The Nokia N8 is a Class B cell phone meaning that you cannot use data and voice at the same time. They told me that all Nokia phones were Class B, but I told them my E71 is not. After research, I found that the E71 and E72 is Class A (Can do voice and data at the same time) and that the N8 is Class B. Here is an article explaining the difference. This was a deal breaker. I cannot access the internet while I am on a call. Reminds me of a dial up modem.
5. Reinstall the software and it might fix it.
6. No answer.
7. Use Nokia Messaging.
8. Reinstall the software and it might fix it.
So, I am sending the phone back because I cannot use it. I cannot imagine a smart phone on the market that cannot do internet and voice at the same time.
Too bad.The N8 is a terrific camera and you should buy it for that, but look elsewhere for a smartphone.
Thanks to all that read and helped.
Don

Several severe Issues with the Nokia 808 (camera, ...

Hey Guys,
I was a avid user of the Nokia N8 with its amazin camera features. So i made the switch to the 808. While the initial Impression was awesome, when traveling over the last few days my experience wasn't that great. There are several in part very severe issues i am having:
1st and foremost: the cameras automatic shutter speed is too low for nearly every shot. No, my hands are not too shaky, I've doing professional photgraphs since 10 years now and am able to shoot with 1/10th and lower. Yet, when enjoying a boat tour in Copenhagen and taking pictures of the passing scenerey, nearly all images have noticeable motion blur due to the slooooow movement of the boat. And this in bright daylight. The only way to bypass this was by using the sports mode - but then again you are limited to 5 megapixels. You can also notice the very long shutter time when simply taking a picture of your local metro station. MOst of the people walking by have motion blur.
This brings me to issue number 2: I really don't get why i am unable to influence the focus method. You get the Landscape and Sports mode (which use a fixed focus) but that's not available in the creative mode. So even when doing simple panoramic shots in the creative mode in 5, 8 or 34 megapixels the camera has to focus. Problem here: when shooting panoramic stills the focus sometimes decides to focus on a nearby person instead of the 'big picture'.
Issue number 3: When manually selecting a very low ISO value (for decent night shots) the Camera makes that artificial shutter sound WAY before the shutter actually closes. Therefore you THINK that taking the picture is already done and move the camera around. This results in awful images
Issue number 4: Battery usage is way to high on the 808. I was able to take my N8 around town all day, shoot over 300 (Yes, 300) images, do a bit of navigation, email, browse and tak without the battery being drained below 15%. I ran out of battery with the 808 after only 136 images, 15 mins of Navigation, Wireless Lan and 3G turned OFF. So the entire point of having a device that combines phone and camera and lasts all day is simply gone I had usage times of 3-4 days with the N8 (when not on vacation) - the 808 is drained after the first night under the very same conditions.
To sum it up - i'd like to see the following things fixed/added:
- Behaviour of the automatic shutter
- Option to manually select shutter
- Option to select different focus methods (on / off ) in creative mode
- BATTERY USAGE NEEDS TO BE IMPROVED!
- black on white color theme for email
- ability to select multiple images in album view like before
- ability to get additional information on the image like with the n8 when you press and hold and select 'details'
- Ablity to turn of autofocus in video mode
- when deleting an email while reading the email, display the previous mail instead of the inbox
Would be great to get some feedback from you guys on that!
thanks
-daniel
Solved!
Go to Solution.

Hello…I own an 808 PureView device. At the outset, I must congratulate you for creating such a marvelous device. It’s in all dimensions a brilliant Smartphone and has no major lags except a few which I would like to mention as suggestions to improve the general smoothness and usefulness of its User Interface (henceforth-UI).
The in-built gallery lacks ‘mark multiple items’ option which, if integrated, can be fruitfully used to delete or send multiple items though Bluetooth. Also, the in-built gallery lacks ‘renaming’ function which would otherwise be helpful in organizing the gallery items, and in giving custom names which are easy to remember and deal with.
The generic MUSIC PLAYER lacks the track/music search function from within the music player, and so, to search a song out of the vast collection, the user has to use the generic SEARCH application by exiting or minimizing the music player, which in itself is a cumbersome exercise. The search function, if integrated into the music player, will help a great deal in making the music experience really customized and precise as also time saving.
The in-built VIDEO editing options available in the video viewing dashboard are relatively much naïve and rudimentary as compared to PureView’s lesser predecessor, the N8. Now, since 808 is a full-fledged camera Smartphone, it is bit logical on part of the user to expect the video editing dashboard to be as efficient and complete as the photo editing dashboard of the same is. Advance options like adding music clip can be added to the video editing console to mitigate the need of using any third party application to do so, and thus, it will further enhance the utility drawn from the cell-phone UI in terms of video editing and viewing.
The generic MESSAGING application has the default view as CONVERSATIONS view and manual selection every time is required to switch the view to FOLDERS mode. If there had been an option to make a choice in setting the folders view or the conversations view as default as per users convenience, it would have been again a smooth messaging experience.
To end up, the generic CONTACT application lacks the facility to edit the contact labels unlike the one which was available in S60 V3 devices (I owned N79 prior to owing 808 PureView and so I am well aware of this utility). Facility to edit the contact labels makes it easy to differentiate between multiple contact numbers of the same contact so as to have an ease of remembrance and clarity of use.
I earnestly hope that Nokia will incorporate some or all of these suggestions in the next-to-come firmware upgrade for Belle FP1 devices. These modifications/additions, if done and made, will make the Belle OS fully competent with its various other contemporaries as it just lacks these things but otherwise is a fluid and extremely useful OS. I request you to kindly pay due heed and consideration to my observations and work towards making the Belle OS an all-encompassing mobile platform. Thanking You.

Screen wont work with the nokia 5530

I basically turn on my phone and then screen is not touchable anymore and message comes up with ' 2 new messages' and i try to show it but i cant because the touch screen is not working. It just happened randomly and i only got this phone at Christmas. I dont know why it has started doing this and the only app that works is camera and the middle button that looks like a dash at the bottom of the phone with the red and green button thats all that is working. i was trying to see if there is a way i can fix this problem or can i take it back to carphone warehouse and get a new one?
NOKIA PLEASE RESPOND AS I AM VERY ANGRY AT THIS PROBLEM.

first turn off your phone and pull out the battery for at least 5 minutes. Put it together and turn it on. Does it work?
if not - try to boot it without the memory card and see if it works...
It might be a software issue, or it could might be a hardware issue with some loose connection. - If that's the case only a Nokia care point can fix this. - I dont think CPW will give you a new phone the first time. - I would guess they would send it in to repair, or firstly the would probably try to reset it...

Where is the "Contact Customer Care"?

I signed up for one year CC photography plan. Right now, I am unable to use lightroom 5. It is my understanding that I would be able to use Photoshop and lightrooms latest versions under this membership. This "Customer Care" has not answer my questions and keeps going in different directions. I think I have photoshop to work, but unable to use lightroom 5.

You have to enter in both a question and a title, then the Start Chat button turns blue and once clicked you’ll get a new screen with another text entry box and a Send Message button that will only be enabled once the chat person comes online (I think) and they can be busy so type in your message, again, and just wait. Keep the window visible while you’re waiting because it may become active and then get cancelled if you don’t type anything right away.
If you’re on a 64-bit Windows then the SLCache folder will be under the Program Files (x86) folder, not just Program Files.
If you don’t have an SLCache folder under either Program Files or Program Files (x86) that could indicate a more serious problem. Perhaps you’re not an administrator on your computer so the installation and running of Adobe software can’t complete all the steps required. When you start LR from a shortcut, try right-clicking and choosing Run As Administrator.
One other point of clarification, you are running LR 5 as installed by the CC Desktop app, right, not from the Adobe Downloads page, which would install the non-CC serial-number-activated version. This is the page I mean: http://www.adobe.com/downloads/updates/ where you should NOT install LR from if you have the Photography Plan.

What SD card comes with the Nokia 6300 phone?

Hi guys, I've lost my SD card that came with my Nokia 6300 and I'm going to buy it on eBay if only I knew the name of the thing!
Please help...

I like crucial for Micro SD.
They are part of Lexar Media.
They say that their cards are 100% compatible, and back it up. Free delivery normally as well.
www.crucial.com/uk
Shunts...
I will mostly be communicating with a Nokia E72 Zodium Black
Nokia E72-1 with Vr 051.018.207.04 Software
If this post helped... Add some kudos!!

Nokia N85, and my problems with the Nokia N96

Hi there,
First of all, i have both phones (after buying the n85, because of issues with the N96), when i go to send a large file from the n96 to the n85 via bluetooth, it wont allow it as it says not enough memory, it seems that you can only send, what free memory your phones internal system has, im deeply confused as the video im sending is over 88mb, and was passed down from my previous nokias without any problems whats so ever, any ideas anybody??????
Secondly i feel a fool, as i bought like i said the n85 because of the problems with the and i quote" flagship model n96".... well, i can honestly say, ive wasted my money, because after installing the newest firmware 11 on it, it has since been running like a dream, albeit like it should have done last month, but i musnt grumble, now i need to decide which one to put on an auction site.
ps the n96 was bought with 3 network, the other from an auction site, both work fantastically well with the 3 network.
ashton

Hi, beg to differ, I would sell the 96. The 85 is far better,OLED screen; a battery that lasts for days not hours; FM transmitter for when you are in your mates car who doesn't have a bluetooth radio; it breathes!!! is sleeker and of course it has a lens cover, for crying out loud why didn't they fit one to the 96!

How to get my custom controller updated with the global custom controller?

Hi all,
I'm new to CRM Web UI and need some advice from the expert. Currently I'm working on component ICCMP_BT_DATES and noticed something weird with this component. When this component is first launch it display the dates of a service ticket correctly. However when I navigate to another screen, save a new ticket and back, the dates are not reflected. When I went in and debug the component, I noticed that the context is still tied to the previous ticket. I think the custom controller is not updated with the latest from the global custom controller.
My question is how do I get my custom controller updated with the latest.
Regards,
Ricky

You have to bind your custom controllers context node to the event NEW_FOCUS of the collection wrapper on the global custom controller.
Best place to do this might be the CONNECT_NODES of the context of your custom controller.
Get the global CuCo with GET_CUSTOM_CONTROLLER() and then the appropriate context node. Now:
SET HANDLER yourMethod for lr_global_cuco->typed_context->thecontextnode->collection_wrapper activation iv_activate.
Of course you have to implement a method similar to ON_NEW_FOCUS as it is on many other nodes.
cheers Carsten

Fed up with the terrible customer service.

I'm so fed up with Verizon's terrible customer service. My DVR started going out last week. I figured that now would be a good time to get the new 500gb DVR that all of the new customers get to have. After several long calls with "customer service" they said that I could pick one up from the local store (which is a 30 minute drive). So after calling in the morning to make sure that the boxes were in stock, I went down there. They refused to give me the newer 500gb DVR, instead giving me a 120gb DVR.
When I got home, I called customer service again three more times. The third time, the customer service agent put in an order for a new DVR, promising me that I would receive the 500gb box. Guess which DVR they sent me? The 120gb DVR!
Again, I called customer service, got hung up on, called back again and was unable to speak to a supervisor. They also claim that they have no control over which DVR they can send. That's so ridiculous.
I've had it. I pay waaaaaay to much and have been a loyal customer for over 4 years. I don't even get the 25/25 internet speed that I'm paying for. As soon as my contract is up I'm switching to Time Warner or AT&T. I know their customer service is much better, and at least I'll be able to use a faster wireless router.
Good Bye Verizon. You're way too expensive for how you treat your customers.
Solved!
Go to Solution.

October 2011
Wanted to add another set top box for a 3rd TV. So I called customer service and had them send me one instead of going to the FiOS store which in my area, which uses 2 gallons of gas round trip. I asked for the newer black colored box which is lighter and uses less energy. 2 days later, the package shows up at my door and low and behold, they sent the old large box instead. Surprised? So I called the local FiOS store in Spring Valley, NY since I couldn't get through to customer service on the phone that morning (perhaps because it was the day before hurricane Irene struck the NY area) and was told to just bring it up there. I wound up spending FOUR HOURS in the store as I was told they couldn't switch it out because it wasn't plugged in and activated! They made calls to different departments in an effort to straighten this out, but to no avail. I wanted to take the box and smash it on the floor in front of them! Unless I miss my guest, ALL cable boxes are tracked by their serial #, so why was there a problem? Because of a colossal design FLAW in the Verizon FiOS computer system that requires you to plug in & activate a box BEFORE you exchange or return it. Have you ever heard of anything so stupid in your life? So I took the old box home, took apart that part of the wall unit, replaced the existing HD setop box with the wrong one they sent, activated it, put the wall unit back together, took the box I've had for 4 years back, got the new design one, bought it home, installed it, and low and behold, THERE'S NO CLOCK DISPLAY! The excuse customer service is giving out for this one is that alleviation of the clock display makes the box use less energy. Just who does this company think they're BSing? I was in the digital clock biz back when digital displays first came out in the 1970's. These vacuum florescent types use barely any power at all to speak of compared to what the box consumes overall. They know the average consumer doesn't have the technical background I have to know better. Just another excuse so Verizon could save a buck or 2 on each box they buy from Motorola, As Porky Pig would say, "BADEE BADA BEDED THAT'S ALL FOLKS!"

E72 talk with the nokia customer care

Similar Messages

Maybe you are looking for