Earpod controls don't work, new iPhone 5

My iPhone is four days old. I've used the earpods with it quite a bit but I'd never really tested the controls or noticed this before so I don't know if this is a new problem or a pre-existing one.
The problem:
The volume controls work but the center button only works when it wants to. Sometimes it'll stop or play a track, sometimes skip a track if I'm lucky but I've only got it to use Siri once (holding center button down). Something else I've noticed which I think is new or I wasn't paying attention before is that I hear a bit of static when switching between apps or moving to spotlight on the home screen, it's very mild and very short but it's there nonetheless, related perhaps?
Any help would be greatly greatly appreciated as I'm very upset about this.

Confirm that they are fully plugged into the headphone jack.
Try the headphones that came with the device to verify it's not simply an issue with the connection.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new).  Try each of these in order until the issue is resolved.

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