Ebuy now

I've tried to contact ebuynow regarding my blue yeti mic with NO respond at all.. Support ticket nothing as well as email nothing. So ebuynow have just scammed my money? HOW can skype use ebuynow.. also tried to contact ebuynow_pro

mynewcentury wrote:
I've tried to contact ebuynow regarding my blue yeti mic with NO respond at all.
Hello,
I'm sorry you've had this problem. We have a very good relationship with eBuyNow. I'll contact them on your behalf and ask for your issue to be resolved urgently.
Thank you for advising me.
p.s. We ask that you don't post duplicates on different boards. Duplicates deleted. Thanks.
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

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Buying on skype shop and ebuy now

Hello
I wanted to share my experience with buying ge phone on skype shop. Fiest, I ve been a skype user for years, mostly happy with it.
I ve decided to buy a ge phone to be sent to canada. It was supposed to arrive within 7 to 10 days , free shipping. It is mentioned as soon as you try to order. Fooooorget it .
What is mentioned while you buy the product is not true. When you contact ebuy-now support, which do not answer in 24 hours like they claim they do , they say it actually might take up to 20 days.
20 days was too long for me. I wanted to cancel but oif course, as they anwsered to late, not even esponding to my question, parcel was gone and cancellation not possible.
Product arrived 20 days later and the post office asked me 11 dollars to get the phone.
I feel like i ve been bull**bleep**ed all the way. They knew it would not ever take 10 days, never mentioned something would have to be paid and did not answer on time.
Be careful before ordering anything. Don't expect it to be delivered on time and realise you ll have to pay something on arrival.
It s just very bad cutomer care and business attitude.

I have recently had a similar experience (ebuy support). I purchased a freetalk connectme adaptor. I have had trouble with the installation and I keep getting the run around. The problem is when I try to setup it won't connect to the network website. Everything else on the model works and the error I get the one time I connected told me I wasn't connected. Go figure. If anyone has any ideas I am listening.

Yet more ebuy now complaints!

I bought a freetalk connect me device last year. We were very pleased with it for the first few months. But then it stopped working. We could receive and make calls within the US but calls to our UK skype in number failed as did calls to the UK on our newly purchased subscription. We sought help from skype as calls were able to be made and received at least in one country which seemed to indicate the device was working. Skype referred us to ebuy now.
So nearly two months later following very little response to 'tickets' from e buy now and finally some weeks ago a promise to replace the device nothing has happened. E buynow comfirmed our mailing address and promised an email informing us that the device was on the way. HOWEVER no such email was ever received (and please don't suggest its in spam because it isn't) and there has been no more information despite a couple of inquiries. Nor has there been any sign of a replacement device.
Customer service seems an alien concept to both skype and ebuy now. How skype can actually promote a product which has such poor customer support is a mystery to me.
I have to say I would not recommend this device to anyone because of the difficulty in resolving problems. And that is sad because when it works it is really good.
I still hope to get that replacement device and get it working before my three month subscription which I have not been able to use that much because of this runs out. But I am rapidly losing hope!

smithfamily wrote:
Thanks for replying. I had raised my problems with skype back in December and they just pushed me to contact ebuynow which seems bizarre if as you say ebuynow are defunct. I guess it was a good idea that simply had little reliability and consistency of delivery which again seems odd given how skype promoted the product. If only these companies could be open and up front with the customer. It would save everyone a lot of time. Skype certainly don't seem to have cared enough to update us on this.
Ironic, being in the communications business! They were quick to jump on any post calling ebuynow purchases a scam. Then Skype dropped them as a partner and now I suspect for legal reasons they won't comment on ebuynow other than to refer you to your credit card company for compensation. I use skype all the time, but will never buy any hardware from their site.

Another eBuy Now complaint

I went on the Skype website to see which Skype phone they would recommend. Thinking that Skype would not want to harm their own reputation I thought that this was a very safe way to go.
I got al excited and ordered the phone. Payment was handelled through a company called eBuy Now. I didn't think twice since I thought that they had to provide great service if a large company like Skype wants to be associated with them.
However, I was very wrong. I have been waiting for my order a long time now. Nothing has arrived and none of my support tickets have been answered. In the process now of canceling the payment through my credit card company, since that seems to be the only party here willing to talk.
Shame on eBuy Now and shame on Skype for enabling this company to waste customers time and money like this.

Dear Piet1982,
I had investigated the support tickets you had submitted to the eBuyNow Support team and both support tickets MWXHX and MWLHW were replied to giving you a status update of your order. A notification email was automatically sent to you from email "[email protected]" once the replies were sent to you. We are sorry if you did not receive these email notifications in your IN BOX. Your SPAM filter may have pushed those emails to your SPAM or TRASH folders, so please white list "[email protected]" so that you may receive emails from eBuyNow.
When you had placed your order, there was an "Available on May 30" notice in the shopping cart showing beside the GE Digital Cordless Expandable Telephone. This product was offered for sale with this pre-order date. The shopping cart also states that once an order is shipped, normal delivery time is 7-10 days.
The notice you did receive informing you of the slight delay due to clearing customs was sent to all of eBuyNow's customers as soon as a firm date was given by customs of the inventory arrival. Inventory has arrived and an email will be sent to you by the Support Manager at eBuyNow asking you to confirm if you would prefer a refund or to go ahead and ship your order.
I hope you found my post helpful and please be assured that eBuyNow is greatful to all its customers and provide updates to their customers as soon as possible.
Best regards,
eBuyNow Support Pro

Re: Ebuy now complaint

Hi,
We have ordered a base station and phone on october 25th off ebuy and have received a conifrmation of our order in early november, however to date -9th December 2012 - we have not received any goods. This is very frustrating! We have asked for feedback a few days ago, but have not received an answer. We have checked the spam folder and there is no email from ebuy either. Could you please check FYEHFX? I am wondering if this is a bogus setup...
Regards

Hi, Pazipfel, and welcome to the Community,
Thank you for your letter, which I have referred to eBuyNow for research. Confirming they are a real company!
Best regards,
Elaine
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Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Ebuy now- Delivery not yet as promised

I had ordered a desktop phone through ebuynow from the skype website on the 13th Dec 2012. I have not received this as yet. I have left a support ticket query on ebuynow website, which they promised to get back to me within 24 hours, its already been 96 hours, so cant do anything except wait. The details:
AU-0435756 Futiro Luna USB Handset with Handsfree Function
ORDER DATE: 13 December 2012.
I presume, if they think themselves as a reputable company, then they should act like one and either deliver the product and do not charge for that or refund the money and also send a gift card. Thats what good companies do if they fail to live up on their customers expectations. SKYPE please keep less products but tie up with reliable companies. Would appreciate your timely response. I am not sure to whom to talk to - Skype or Ebuynow?

I must have read this wrong then.

Ebuy now complaint

I placed my order over a week ago. The status is still "processing". I do not understand how it can take this long. I am unable to speak with anyone there. I was told it would ship in the next day or two, but the status is still "processing". Please help.

Hi, wardyoung, and welcome to the Community!
Thank you for your report. eBuyNow has been alerted and is researching.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

No refund from ebuynow

I ordered a camera from ebuy now and it was on backorder for a long time so I eventually asked for a refund. They said it would process in 48 hours and that was three weeks ago and still no refund. I send emails weekly and get no response from them. This is the worst company I have ever dealt with.

Hi, brewsky,
I am sorry to read your follow-up report and appreciate your patience. Please remember that filing with your payment issuer (credit card company) has always been your prerogative.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

Ebuynow complaint

I have ordered GE cordless phone a week ago from ebuy now. Order status is still unchanged and says: At warehouse. I have tried to contact them at two occasions but didn't received any reply. I just can't understand how can these guys be so unprofessional!? I have seen that I'm not the only one here being ignored from ebuynow people.
Please help with this issue.

Hi, mayta, and welcome to the Community,
I will ensure eBuyNow is alerted to your message here.
Best regards,
Elaine
Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

I install window 8 and Unfortunatly all drive format. And all drive mix, now i have only 1 DRIVE C. I want Bit locker Drive's data Back

Last sunday i install a window 8 and this window format my all drive & make it 1 drive (DRIVE C). Before all of this i have 5 drive in different size with 1 Bitlocker protect drive.
So i try data recovery software to recover my data. i got back all my data without that ( bitlocker ) protected drive.
so please guys help me how can i get back data from bitlocker protected drives.
please please help me.

Hi,
I sorry for your experience, but there is no way to recovery the data encryped by BitLocker untill now.
BitLocker is designed to make the encrypted drive unrecoverable without the required authentication. When in recovery mode, the user needs the recovery password or recovery key to unlock the encrypted drive. Therefore, we highly recommend
that you store the recovery information in AD DS or in another safe location.
Please refer to the link below for the statement:
http://technet.microsoft.com/de-de/library/ee449438(v=ws.10).aspx#BKMK_RecoveryInfo
Roger Lu
TechNet Community Support

I am having macbook air recently my iphotos did not open and was showing report apple and reopen but i came to know that by pressing alt and iphotos i open an new photo library and stored the pics but now how can i get the pics which i had in the earlier

i am having macbook air recently my iphotos did not open and was showing report apple and reopen but i came to know that by pressing alt and iphotos i open an new photo library and stored the pics but now how can i get the pics which i had in the earlier photo please help me to recover my photos

Well I'll guess you're using iPhoto 11:
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

How can I Migrate/Split itunes/icloud account for a large family now that they have family sharing

Ok, now that Apple has finally come out with family sharing I need to get things sorted out and I think it is going to be a mess. I have 6 family members (my spouse and 4 children) all sharing/using one itunes account. For parental reasons this made perfect sense. Now with the the advent of family sharing and such we have alot of sorting and migrating to do and I am very unsure how to go about it. Here is what we have.
Myself - I have a 64GB iPad 3 and a 64GB iPhone 5
Spouse - 64GB iPhone 5
Children - x4 16GB iPhone 5C (pink, blue, green, and a yellow)
We have had one itunes account now for several years, we used to have x4 16GB iphone 4's and a 16GB iPod touch 4 so we needed it to be shared at the time. We all have different Game Center ID's and Facetime/iMessages are all setup to the phone numbers (aside from mine which also uses the itunes e-mail). We currently have 1 upgraded icloud account with 200GB of storage on it (love the new tiers). So here are the questions.
1) How do I go about using and isolating all the devices so they can all use the iCloud storage? Right now if I try and setup backups by device under the what to backup there is no simple "Full Backup" option, they have all the categories separated. I cannot backup my daughters contacts without forcing a merging of them and so on. Same thing with Documents and Data. Would I need to setup a different iCloud account for each device now?
2) iTunes Music/App purchases. Now that they have a family sharing function I am assuming it would be a good time to separate all the devices (aside from my personal iPad/iPhone). If I understand correctly we need to setup a new itunes account for each and link them with family sharing, does this then allow us to disperse/move items from a singular to the multiple account (at least a one time option to move around) or would it simply be shared off the original account? My daughter for example will be 18 next summer and as such no longer under our care. How do we move her items to her account? She has a lot of purchased Music. Now keep in mind I am talking about an account for someone who was 12 when she had her first device and as such needed to be under her parents.
I just want to state that repurchasing things is NOT an option, and to be frank, according to Canadian laws pertaining to *licensing* we actually own the product if we paid for it and have the right to transfer the ownership thereof. This issue went through the courts regarding used copies of OEM editions of Microsoft Windows several years ago and they closed the legal *license* vs ownership separation.

Go to appleid.apple.com to manage the ID, sign in and select to the Name, ID and Email Addresses section, then change the birth date on the bottom right. At the present time you may not be able to enter the correct birth date, but others have had success changing the year to 2000, or the date to 1/1/2001, both of which will have child ID status.

Iomega external hard drive either 'not found' by Time Machine or is now in 'read only' format

I don't know what's going on with my iomega external hard drive. Sometimes the HD is recognised by the computer; other times it isn't; if it isn't I can restore to an earlier back up via Time Machine app; but it's like the disk isn't writable.
Ten days ago, I had trouble backing up my iMac using Time Machine. After turning it off and restarting my external hard drive, it backed up successfully.
However, today I am trying to back up my files, and TM tells me it can't find the external hard drive. Nothing has changed -- I have been out of town this past week -- but somehow my HD now seems to be in 'read only' format. It does turn on, and I could restore my computer to an earlier back up.
"Mac OS X can't repair the disk. You can still open or copy files on the disk, but you can't save changes to files on the disk. Back up the disk and reformat it as soon as you can."
Annoyingly, despite my HD not showing in Finder or on my Desktop (as it usually does), when I simply turn it off I get that warning message "The disk was not ejected properly".
Have tried verifying and repairing using Disk Utility, to no avail.
Am prompted to reformat but I don't have a good understanding of what this means and how to do it. I'm guessing this would wipe the disk clean and I'd have to create the initial back up image all over again -- I'm reluctant to do this since this HD is my only back up and if it all goes tits up I'll be up that famous creek without a paddle.
Thoughts, suggestions, input all welcome and deeply appreciated -- thank you!

fzgy wrote:
"Mac OS X can't repair the disk. You can still open or copy files on the disk, but you can't save changes to files on the disk. Back up the disk and reformat it as soon as you can."
It's possible a heavy-duty 3rd-party disk repair app can fix it, but they're expensive (DiskWarrior is about $100), and there's no guarantee it can do it.
Am prompted to reformat but I don't have a good understanding of what this means and how to do it.
That will erase it. See Time Machine - Frequently Asked Question #5.
It sounds very much like the disk is beginning to fail, although it's possible there's a bad port, cable, connection or power supply (if it has its own).
I'd suggest getting a new one, and using it for your Time Machine backups; once you have a good backup there, reformat the old one (and select Security Options to write zeros to the whole drive -- if that fails, you know the drive is toast). Use it for secondary backups, per FAQ #27. If it has failed, get a second new one for secondary backups.

Just upgraded HDD, now how do I get my data back??

I just upgraded my stock 60GB HD to a 120GB Seagate Momentus 5400 ($100). This is what I did:
1. Before removing the 60GB HD, i created a read-only disk image of my HD(with Disk Utility on the OSX install CD). I put this disk image on my USB external hard drive.
2. Physically replaced the 60GB with the 120GB.
3. Now, I boot up the computer to the OSX install CD (since it is a blank new HD). I open up Disk Utility on the install CD, and try to restore the image i created (on my external USB HD) to my new 120GB internal drive. I am able to select the image to restore, but cannot select my internal drive as the destination.
I have all sorts of music, movies, applications...etc. on my old HD that I want on my new drive.
I want to have my computer be identical to before I upgraded, just with a larger HD. Is this possible?
I have tons of external USB HD space to use if needed, and I also still have the old HD... if I need to create a different kind of disk image or something.
Please help!
Macbook 2.0GHz (White) Mac OS X (10.4.8)

I did this already. I failed to mention it in my first post. I have my HD "111.8 GB Seagate..." and underneath it: "Macintosh HD". Still can't restore an image to the "Macintosh HD" volume.

I tried to install latest OS update. Recd error installing. IT tried to load the upgrade in Safe Mode. Now system will not boot up. IT says I have to do a clean install which loses all data.

After receiving an error when I try to install the latest update of OS-X, I took my laptop to oour schools IT dept. They tried to run the update in safe mode and then they got an error saying the system could not find the hard drive. Now they want to run a clean install which loses 1000's of docs and pictures. I have Block I exams in med school next Monday and all of my notes and slides are on that hard drive.
The IT dept took the hard drive out and tried to back it up and they said they other computer could not connect or find my hard drive.
Major panic....
I have Norton antivirus and have never found any viruses on the system. I also have a program called ExamSoft which some other students here have noted they had similar crashes. Not sure if that is the issue...

Several take home messages here:
always back up before you update.
always back up anything you don't want to lose. Kind of like flossing. Only floss the teeth you don't want to lose.
Norton is very, very bad software, and you should get rid of it.
You don't need antivirus software on your mac. Antivirus software on macs causes more trouble than it is worth.
Your hard drive may be failing and thus may not be salvageable.
You could try booting into the recovery partition and seeing if you can repair your hard drive.
If that doesn't work, then there is a small chance that a third party utility (like Disk Warrior or TechTool) might be able to fix your drive (if it is not failing).
If that doesn't work, you may be able to send your drive and a lot of cash to a drive recovery service and see if they can get your files off it.
In the mean time, get notes and slides from a (smart) friend.

Ebuy now

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