Edit Customer Problem and Logical Port

Question

Hi Experts,
ISSUE 1
In Web Service Administration, when I look at /iwcnt/actionitemvi_document service in details, I can see one Endpoint only, that is Binding_T_HTTP_A_HTTP.
In the Troubleshooting Guide, in section 5. No Workflow / Reports reach the SCL from backend system, there are mentioned two endpoints: Binding_T_HTTPS_A_HTTP and Binding_T_HTTP_A_HTTP - all other setting, I have, are the same on my server as mentioned in the troubleshooting guide. So why there is diffrence in binding on that particular service?
The other thing I noticed, is, that when looking closer on the logical port creation on backend system in the Behind the scene video, it mentions, that the Path Suffix include binding_t_http_a_http whereas in the Troubleshooting Guide it is showing binding_t_https_a_http - why this?
What is the right path suffix for the logical ports at the backend system?
ISSUE 2
When we edit a customer from SharePoint, we get the following error:
Error
An unexpedted error has occured
Correlation ID: ea04d908.xxxxxxxxxxxxxx
Looking closer at the correlation at SCL, everything seems to be green and no error is reported, but in the ULS Viewer, following info are displayed:
Microsoft.BusinessData.Runtime.BackendNullReturnException: LobSystem (External System) returned a null structure which is incompatible with the associated metadata.  
at Microsoft.SharePoint.BusinessData.Runtime.EntityRuntime.WrapAsEntities(IMethodInstance methodInstance, IEntity thisEntity, IParameter parameter, ITypeDescriptor entityInstanceRootTypeDescriptor, Object correspondingAdapterObject, IEntity targetEntity, ISystemUtility dataSystemUtility, ILobSystemInstance lobSystemInstance)   
at Microsoft.SharePoint.BusinessData.Runtime.EntityRuntime.ExecuteInternal(IDataClass thisDataClass, ILobSystemInstance lobSystemInstance, ILobSystem lobSystem, IMethodInstance methodInstanceToExecute, IMethod methodToExecute, IParameterCollection nonReturnParameters, Object[]& overrideArgs, IFilterCollection filters)   
at Microsoft.SharePoint.BusinessData.Runtime.EntityRuntime.FindSpecific(IEntity thisEntity, Identity entityInstanceIdentity, String specificFinderName, ILobSystemInstance lobSystemInstance)
regards
Tariq

Answer 1

Hi,
ISSUE 1:
This is very likely because SSL is not configured. First of all can you go to SOAMANAGER -> Business Scenario Configuration and deactivate and activate the DUET_ENTERPRISE_ALL. When activating check if you are getting errors for the Assertion profiles (my guess would be, that you are getting errors).
In this case check the SSL configuration from SMICM -> \[Menu] Goto -> Services
Here you should see an active service HTTPS. If that is not the case, check that the SSL certificate is created (STRUST) and make sure that the required profile parameters are set (see also Deployment Guide -> "To configure the use of SSL in the SCL host" on page 33 at http://www.service.sap.com/instguides -> Duet -> Duet Enterprise 1.0 -> Duet Enterprise SAP Deployment Guide)).
Regarding the backend configuration for the logical ports in LPCONFIG. Here it depends on how you have setup the configuration on the SCL. If you released the services with HTTPS then the URL in the backend has to be HTTPS binding, if you configured it via HTTP, then it has to be HTTP binding Did you perform the connection tests as described in the videos or in the checkpoint of the troubleshooting guide?
ISSUE 2:
Can you take a look also on the SAP side in SRTUTIL? Do you see any additional error information there? You might also want to check the errors from the log viewer /IWFND/VIEW_LOG
Regards,
Holger.