Editing a contact record

Anyone know how to edit an email address within a contact record? Whenever I update and contact's email address and hit "Save", it always reverts back to whatever was previously in that field.

Are you the Eloqua Admin merbram? If so you should be able to change the email address, if not, then you may not have permission to make changes and would need to get access from your admin.

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APEX Bugs: Editing customer contacts and uploading attachments

I'm using the pre-packaged application, "customer tracker"
Application Version 2.2.35
Build Version 4, Application Express 4.2.3
I am using it on a MAC
And am having some issues with the pre-packaged application "customer tracker". I uploaded a bunch of data. However, now when I try to edit a contact record, I get the following error:
1 error has occurred unable to extend table application_name.EBA_CUST_History by 8 in tablespace APEX_5956688132079418188.
It doesn't matter if I'm using Firefox or Safari.
The only way I can modify customer records is to completely delete them and then manually add each one back in -- which is not very scalable. I was able to edit records previously. This just started yesterday.
Is this a known issue? Any way to fix?
I end up getting the same type of issue when I try to manually add an attachment It doesn't matter if I'm adding a word doc or a PDF, same error. This error started after I manually uploaded a handful of attachments last week. The error reads as follows:
Unable to extend lob segment application_name.sys_LOB0006066941C00008$$ by 128 in tablespace APEX_5956688132079418188.
Could someone please assist?
Thanks!

Not an APEX issue, your database tablespace needs cleaning up/expanding...
Thank you,
Tony Miller
LuvMuffin Software

Adding a New Contact Record link in a report

Dear Gurus,
I've followed instructions on how to create a New record link in a report using instructions from the Oracle CRM On Demand Reporting book but needed additional help in terms of how to auto populate the Account Name onto the New Contact Edit screen. I've created a custom Contact report that is setup as a web applet to replace the OOB Contact section that is showing on the Account Detail screen.
On this report, I've created a hyperlink that opens a New record edit screen for a Contact record. I need to pass in the Account Name since this is a required field on the Contact Detail screen and needed help with the URL that I've entered as a custom text format in the column formula. From the M. Lairson's Reporting book, I've entered:
@[html]*a href="/OnDemand/user/ContactDetail?OMTGT=ContactDetailForm &ContactDetailForm.Id="@target="_
top">"Contact Details"*/a*
(html not displayed correctly - I've to substitute < and > with *)
This worked great but I need to pass in the Account Name. Can you help with a URL that will do what I needed? Thanks.
Edited by: TTone on Jul 26, 2010 12:16 AM
Edited by: TTone on Jul 26, 2010 12:27 AM

Hi,
Copy the URL from the contact create link and pass the values like Account Name etc by adding it to the URL, use & to separate the values.
hope it helps,
Mayank

ContactList_UpdateInsert will not update Contact Record

I'm having trouble getting ContactList_UpdateInsert to work with Contact Records that have a username.
1) First, I call Contact_RetrieveByEntityID('adminuser', 'password' , 1234, entity_id) to retrieve the contact record data for updating.
cr = c.service.Contact_RetrieveByEntityID('adminuser', 'password' , 1234, entity_id)
2) Then I modify some data, such as ExternalID
cr.externalId = '123456'
3) Calling ContactList_UpdateInsert returns an error:
'Contact(s) saved in the system. Please review the list of error(s)/warning(s) found when processing the data.\n- Contact: John Doe | ERROR: The username [TestUser] cannot be assigned to contact with email [] as it is already used.'
Manually adding the emailAddress field because it's not in the original cr record fixes that error.
cr.emailAddress = '[email protected]'
Calling again gives the error:
Contact(s) saved in the system. Please review the list of error(s)/warning(s) found when processing the data.\n- Contact: John Doe | ERROR: The username [TestUser] cannot be assigned to contact with email [[email protected]] as it is already used.'
It seems as though any time the contact record has a username assigned, I'm unable to update the record. What's the deal??
EDIT: I thought I was posting this in the API section, but apparently not. Sorry.

Okay I figured this out. When updating, you either have to supply externalId or emailAddress to match the record you want to change. If neither is supplied, or it doesn't match the supplied value, it adds a new record instead of update. So if you're trying to add an external id, you have to supply the emailAddress parameter as well, so it can match the record you want to change. I don't know if you can change the external id since it will try to match the external id before the email address.
This is the explanation from the knowledgebase
Please note that similarly to the import routine, you can utilize the External ID property to set a unique idenitifier value for each customer. If this value is present then customers are matched and updated accordingly. For example if every customer in your system has a member number, then assign that to the External ID property. If you do not utilize this property then the unique identifier used will be a customer's email address. If neither is provided then contacts are added and never updated as no unique identifier exists.
I assumed that if you retrieve the record you want first (using Contact_RetrieveByEmailAddress), then make your changes and send it to ContactList_UpdateInsert, it should just update that record. But you have to set the emailAddress parameter.

I cannot edit my contacts after upgrading to IOS5 .

I cannot edit my contacts after upgrading to IOS5 . I can restore to factory settings but I want to keep my messages as they were.. what can I do? please someone help.. thanks in advance.

HI MortenEJ,
Thanks for your responce.but already done doing "Restore factory settings" .. and when Im doing "back up from" ..
I still encounter the same problem. I have important messages in my inbox I want to keep.
I even try to upgrade to the newest version. IOS 5.0.1. but still the same..My main problem is my contacts. I dont have "+" add contact button and inside each contact.. I dont have the "edit" button..

I can't edit my contacts on my iPhone 4, after upgrading to iOS 5

After updating my iPhone 4 to the iOS 5.1.1, I can't edit my contacts or add any new contacts. Can anybody help me with this? Thank you.

Try this:
Settings>iCloud>Contacts>On...see if you can edit now...if so, you can go back into Settings & turn this off, if you like.

Is there a way for the Yosemite maps app to add address to an existing contact (in contacts app) instead of creating new contact record with blank name (not useful)?

I was using the maps app in yosemite to look up an address, once I was able to verify the address, I wanted to add that address to an existing contact record in the contacts app. When I clicked on the option to add address to contacts, it unfortunately creates a new record with the address in it, however, the rest of the contact is blank.
My question is: is there a way to prompt the user (me), to select whether they want to create a new contact or add it to an existing contact?
Thanks in advance for your help!
Regards,
Peter

I was using the maps app in yosemite to look up an address, once I was able to verify the address, I wanted to add that address to an existing contact record in the contacts app. When I clicked on the option to add address to contacts, it unfortunately creates a new record with the address in it, however, the rest of the contact is blank.
My question is: is there a way to prompt the user (me), to select whether they want to create a new contact or add it to an existing contact?
Thanks in advance for your help!
Regards,
Peter

In Address Book, Lion, what are the checkmarks for when you Edit a Contact?

In Address Book for Lion, when you are in the Add/Edit a Contact window, what are the checkboxes for?

I am not seeing any checkboxes when I edit in Address Book in Lion, can you take a screen shot (Shift Command 4) of what you're seeing and post it?
BTW please fill out your profile (under Your Stuff above) so we know what machine and version of Lion you're using.

Member of Target Group: Contact record updated

We are creating a target group for a Campaign and several of the contacts had to be updated (changed Companies "Account" for instance) and the new data for that contact is not reflected on Members list, shows old data (old Company "Account").
Without removing the member and re-adding, are we missing something or once they are added it holds the old data?
We can find this down the road to be cumbersome when copying target groups and/or when using the same target group for other campaigns
if a contact record is updated and the information is not matching to the member data.
Any insight appreciated!

Hi Gina,
once the members are added to a group and after if you do any changes on the master data these changes wont reflect in the group already created, you should remove and save the group after again add back this time the new changed data will be updated.
hope this clarify your issue.
Regards,
Suresh

BAPI/FM for creation of CONTACT RECORD for the contract account

Hi All,
I need to create a contact record for the a contract account.
The contact record details will be maintained in the table BCONT.
Let me know if there is a function module/BAPI/any othere way to create a contact record.
Regards
Shiva

Hi,
You can use the function module - BCONTACT_CREATE to create Contact record
(or)
make a BDC of the Tcode - BCT1(Contact creation) and use the same for creation of contacts in batch
Note: Contact is created against Business Partner and not Contract Account. So you will have to include your logic of finding out the respective Business Partner for the Contract Account for which you need to create Contact record.
regards
Gagan

When I open my contacts I do not have a choice to EDIT selected contacts. What can I do to fix this?

When I open my contacts I do not have a choice to EDIT selected contacts. What can I do to fix this?

Turn on iCloud in the settings.

Incoming calls are not finding contact records

I just upgraded phones from a 3GS to a 4S. The contact records transferred over and call history did as well.
But the call history and incoming calls only show the number, they do not show the contact information. In the contact record, the phone numbers are missing the phone formatting, the () around the area code, etc.
I tried opening the record and saving it to see if it would add the formatting. It didn't. I really don't want to type in each phone number again.
Any ideas?
Thanks in advance

Hi Andy,
I just resolved this problem and I think I have the fix for you. First, when you upgraded from the 3GS to the 4S, did you switch carriers (from AT&T to Verizon for example)? I did and had the same problem you are experiencing. Here is the fix:
1. If you are using Verizon, open the Phone app and dial *228. You will be connected with Verizon's programming system. When prompted, press "1" for "Program or Activate Your Phone".
2. You will have to wait listening to music while the system upgrades your programming. Wait until the system says something like "Your settings or programming have been updated". Then disconnect the call.
3. Open the iPhone Task Manager (double tap the "Home" button). Make sure that you see the Message, Phone and Contact applications. If you don't see one of those apps, go back and open them in the main menu screen.
4. In the Task Manager, press your finger on one of those three apps (Contacts, Phone, Messages) until all the apps start to jiggle. Delete the Messages, Contacts and Phone apps (don't worry, they are still on your phone).
5. Wait about three minutes, then go back to the Main Menu screen and open the Messages app. Everything should be fine. As it will be in the Contacts app.
That's it! Worked for me. Hope for the same with you.
Stefan

Duplicate Contact Records

A Mac user and 3rd gen iPod owner (have been loving it forever). Until recently, synching contacts/calendars has been going just fine.
Today I checked my contact records on my iPod and found that all of my contact records have been duplicated onto the iPod. I went in and removed the iSync.vcf file from the iPod and re-synched and got duplicates again. I checked my Address Book and don't have any duplicates in there.
Double-clicking on the .vcf file on the iPod opens Address Book and alerts me that there are 116 duplicate records that will be updated. I say sure and it "updates" them. If I quit Address Book at this point, then open (again) the iSync.vcf file on the iPod, the dupes are still present.
Any ideas on how to overcome this problem? I searched here but most others with this problem are using Outlook and I am not (using Mail and Address Book).
Thanks in advance.

mm. yes, i checked for that type of answer right away. i deleted all files in the contact folder except the isync.vcf file. sadly, after synching again, the dupes remain.
not only that, but isync doesn't sync my contacts - itunes does. and "all of the non-isync.vcf files" were only the setup and instructions file.

How do I edit the contacts in the iPhone (ios5)

I have just updated my iphone4 with the iOs5 and I can no longer edit the contacts in the phone .
Do you know what I did wrong?
Reto

Open Contacts, select a contact, then tap Edit in the upper right corner.

When I merge two contact records, some of the email addresses vanish

Most of my contacts have multiple email addresses. When I save a new address from Mail, I often end up with multiple contact records in Address Book for the same person (same name).
When I Merge Selected Cards to merge two of the records, one of the email addresses is erased completely — which, of course, completely negates the value of being able to merge the records. My guess is that it's because the email addresses are all listed as "Work" email addresses, and Address Book can't handle that concept.
Does anyone know a way to make the Merge Selected Cards feature actually merge all of the data?Or at least warn me it is about to erase important data?
Many thanks.

I don't have a mouse with a right click. But found answer on another support thread that works easily for me.
Mail keeps track of all your addresses to whom you sent mail before. In Mail, go under Window then Previous Recipients. Type in the address you want to drop and then click on Remove from List.

Editing a contact record

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