Elements 11 installation failure

I need help with a failed installation of Elements 11

Hi Tennis761,
Could you please let me know what is the Error you are getting while installing Elements 11, also is it Photoshop Elements or Premiere Elements.
Regards,
Abhijit

Similar Messages

Photoshop elements 12 Installation Failure - Shared Services

Have tried twice to install (second time switching off my virus checker) get a failure to install shared services then it rolls back and uninstalls the programs.
Downloaded Support Advisor - Failed to find any issue.
Opened the "PSE12 STI Installer 12.0 10-26-2013.log.gz" file - gobbledygook to me but no obvious Error Code. Last few lines imply successful installation (copied below)
========================================================================================== ====
Restarting your computer is recommended:
In order to complete the installation, please restart the computer
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Call PostSession Custom Hook
Begin cleaning up local media db.
Deleting local media db.
Done cleaning up local media db.
:: END TIMER :: [Total Timer] took 10539.3 milliseconds (10.5393 seconds) DTR = 38730.1 KBPS (37.8224 MBPS)
Uninstalling AAM
AAM Uninstall Status: 0 and 0
Exit Code: 0 - No error.
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
END - Installer Session
*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*
========================================================================================== ======
OS: Windows 7 Home Premium (64bit)
Norton 360
2 month old Lenovo
Help?????????????????? ................
Thanks

Resolved using CHAT with an agent. Seetharam was excellent.
Involved:
NAVIGATING the DVD, opening the PSE 12 folder (If you download then it should be in the Photoshop Elements folder).
RUNNING the ElementsSTIInstaller to install it then
NAVIGATING to "C/Program file (X86)/Common file/Adobe/"
RENAMING the OOBE folder as oldOOBE.
AUTORUNNING the DVD
It is now fully installed....

Pfotoshop elements 13 installation failure PC with Windows 8.1

Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DS003 ...
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 0 error(s)
----------- Payload: Adobe Photoshop Elements 13(64 bit) 13.0.0.0 {609818B9-23EB-4196-B466-EFE05E92A32F} -----------
FATAL: DS003: Installer package might be corrupt. Re-download the installer and try again. (Cannot extract 'E:\Adobe Photoshop Elements 13\64\payloads\AdobePhotoshopElements13_core\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{609818B9-23EB-4196-B466-EFE05E92A32F}'. Error: Error 0 )
What is wrong?

Hi Goran Edfors,
It seems like the installation package that you are using has gone corrupt. My advise would be to download the product again and try the installation on the target machine.
Cheers,
Kartikay Sharma

Photoshop Elements 12 Installation Failure Shared Technologies

I bought PSE 12 this morning and have been trying to download t all day. Im using the recommended Akamai_NetSession_Installer. But once it gets to a certain point it stops and rolls back everything its doing and a msg pops up:
The installation process has encountered an error while installing Shared Technologies. Pease restart your system and try again.

Hi AresOne,
Kindly refer : http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-installation-photoshop-elements- premiere.html#main_Error__Below_mentioned_applications_have_failed_to_install__Shared_tech nologies_
Thanks!
Atul Saini

Photoshop Elements 12 Installation Failure

I purchased Photoshop Elements 12 and downloaded the installer. I have tried installing the software three times and keep getting "Installation Failed."
I am running OS 10.7.5 on a MacBook Pro, Processor 2.5 GHz Intel C ore 2 Duo, Memory 4 GB 667 MHz DDR2 SDRAM.
I have already tried re-installing using the basic troubleshooting tips, i.e. restarting the computer, exiting all applications, and relaunching the installer.
This is the "error summary:"
Exit Code: 7
Please see specific errors below for troubleshooting. For example, ERROR: DF001, DF015,D ...
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 13 error(s)
----------- Payload: Adobe Photoshop Elements 12 12.0.0.0 {48C6BCD3-4F00-4CFE-BDD4-8D57C640B985} -----------
ERROR: DF024: Unable to preserve original file at "/Library/Fonts/AGaramondPro-Italic.otf" (Seq 3097)
ERROR: DF023: Unable to delete file copy at "/Applications/Adobe Photoshop Elements 12/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist" . Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 2)
ERROR: DW063: Error rolling back command ARKMoveFileCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 12/Support Files/Adobe Photoshop Elements Editor.app/Contents". Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 12/Support Files/Adobe Photoshop Elements Editor.app". Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 12/Support Files". Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 2)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 12/Adobe Photoshop Elements 12"(Seq 1)
ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 12". Try setting correct permissions to the specified file/folder or parent folder, so that admin has rights to modify it.(Seq 1)
ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)

Okay, for anyone else who has experienced this problem, I finally got the new PE 12 to install.
I booted my MacBook Pro from an external drive that had Mac OS (10.6) loaded and started the installation from the purchased .dmg file on my main HD. (Although, I had to RE-DIRECT the installer to install PE 12 into the Applications folder located in the main startup drive).
I rebooted using my one and only startup drive (except for this external drive that I have systems software loaded on), then launched the PE app (the "alias" app) in the App folder and, at least, got something going. However, I got nothing but "help" videos.
I backed out of that, then tracked down and opened "Photoshop Elements 12 Editor.app" (apparently, THIS IS VERY IMPORTANT) in the "Support Files" folder.
EUREKA! I can now FINALLY access the Adobe Photoshop Elements 12 software via my normal startup drive. YAY!
I hope this helps others who experience the same goofy problems loading Adobe Photoshop 12.
I'll be shopping for something that is NOT ADOBE in the future. This was a ridiculously unnecessary process to go through, and one that is ADOBE specific.

Adobe Premier Elements 10 installation failure, Mac

Repeated attempts to install from disc produced only this report:
WARNING: DS013: Payload {298CF0B0-8B47-46DF-B726-8E4BFAD5432E} AdobeHelp 1.0.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
Adobe Creative suite CS5 is installed and kept updated. Any ideas?

PTony1 the summary you have posted does not really provide any actionable items. I would recommend utilizing the Adobe Support Advisor. It will automatically review your complete installation logs and attempt to identify a solution.

Photoshop Elements 8 installation failure - Error 2 - Mac OS 10.6.4

Hi,
Like a number of others, I have been unable to install from my recently downloaded PE8 package - PhotoshopElements_8_WWEFDJ.dmg, getting Error 2. I'm running 10.6.4.
I've tried all the workarounds I have found here and elsewhere with no success.
I would attach the installation log, but can't see a way of attaching anything other than images or video here.
Can someone please help?
Regards,
Tim

Hi Tim,
Sorry for the delayed response. Somehow, never got to see this thread.
If you are still not able to install PSE on the machine, then please connect back and I will try to get your issue resolved.
Regards,
Ankush

Adobe Premier Elements 10 installation

Hi there I have purchaced a copy of Photoshop Elements 10, this comes with a trial version of Premier Elements which won't install.
After trying to install it each time I get the error message:
Please restart the computer and try again.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 8 error(s), 7 warning(s)
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed
I am using an IMac OSX Lion 2.4 Quad Core
Help Please
Chris

Stillgrizzling please refer to Updated installation instructions | Premiere Elements 10 | Mac OS for information on how to solve your difficulties.

Photoshop Elements/Premiere10 Installation Issue

I received my Adobe Photoshop Elements10/Premiere Elements10 (for Mac) today. I have followed the prompts and instructions, trying multiple times to install the software; however, I continue to get the error messages below. What do I need to do to be able to install/use my new software?
Thank you!
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 9 error(s), 8 warning(s)
WARNING: DS013: Payload {75063C76-E858-455B-9C26-89E55D26F276} AdobeHelp 3.2.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
WARNING: DW034: Warning: {3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 will not be repaired, due to updated patch of the payload and one of the top level payload is being installed.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Smartsound3: Install failed
ERROR: DW050: - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050: - Smartsound1: Install failed
ERROR: DW050: - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050: - Smartsound2: Install failed

Please follow the procedure in Updated installation instructions | Premiere Elements 10 | Mac OS for a solution.

Photoshop elements 11 installer failed to initialize

I am attempting to install photoshop elements 11 on a macbook, and am getting an error message "Installer failed to initialize. Please download Adobe Support Advisor to detect the problem."
I downloaded Adobe Support Advisor, and it reported only the following error (although it is repeated many times):
Adobe Photoshop Elements 11 11.0 cpsid_90243r4: Error DW020 or DW050 occurs during installation - Creative Suite 5.5, Flash CS5.5, Flash Builder 4.5
Click here for details and corrective actions related to this issue.
System Information :
Operating System = OS X 10.8.2 (12C2034)
Locale = en
I followed the link for "details and corrective actions" - the link is http://helpx.adobe.com/creative-suite/kb/installation-error-dw050-dw020-cs5.html - and it simply says "You can ignore this error and launch the products you were installing" but the product did not install.
How can I fix this so that it will let me install the product?
Thanks in advance

It appears that the Adobe Support Advisor was unable to detect the error which caused your installation failure. Please review your installation logs manually. You can find details on how to locate and interpret the logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

PSE9 for Mac - Installation Failure Exit Code: 7

I get the following message when I try to install (either from disk or from downloaded trial version):
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 16 error(s), 12 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: 6952 Unable to preserve original file at "/Library/Fonts/MyriadWebPro-Italic.ttf" Error 0
ERROR: 6952 Command ARKDeleteFileCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: - Elements Camera Raw: Install failed
ERROR: - Elements 9 Organizer: Failed due to Language Pack installation failure
ERROR: - Adobe ExtendScript Toolkit CS5: Install failed
ERROR: - Adobe XMP Panels CS5: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Elements 9 Organizer_AdobeElements9Organizer_en_US: Install failed
ERROR: - Adobe Linguistics CS5: Install failed
ERROR: - Elements Inspiration Browser: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Adobe Photoshop Elements 9_LangPacken_US: Install failed
ERROR: - Adobe Photoshop Elements 9: Failed due to Language Pack installation failure
I have tried all the suggestions that I found in other topics, but am still unable to install PSE 9.
This seems to be a problem for other users.
Is there a solution?
Thanks.
Jim

Look for this file or folder on your machine:
"<Macintosh HD>/Library/Fonts/MyriadWebPro-Italic.ttf"
Is there a folder named MyriadWebPro-Italic inside the Fonts folder? Is the file MyriadWebPro-Italic.ttf already existing within this folder?
In both the cases, delete this file/folder and try to install PSE again.
Hope this helps. Let me know.
Regards,
Ankush

Premier Elements Trial Installation goes into oblivion

Windows 7 64 bit 16 GB memory / Premier Elements Trial Installation goes off into oblivion
I started the installer, ready privacy policy (sort of), chose English, clicked Install. Installer disappears from the screen and the harddrive winks madly for about a half hour. Don't see the program in control panel or installed programs. Re-downloaded, same results.
I've had no installation issues with any other SW including Lightroom 3 and Photoshop CS4. What the heck is going on here? - Help appreciated, IM

Troubleshooting installation issues can be a daunting task. Also, most of us on the forum have not had installation issues, so we can only go by what we have read, that has worked for others - little, to no, direct experiences.
Usually, a failure to install is specific to certain aspects, and settings on a particular computer - after one follows the very general guidelines.
If there is a product that is installing and working, that would be a good reason to go with that one, even though it is not from Adobe. Though I have been a big Adobe fan for decades, I still rely on some other programs, that do things that my Adobe suites do not do, or do not do as well. No shame in having a full "toolbox," for when you need something else.
I understand your frustration, and wish that I had some easy "fixes," but after the guidelines in that linked article, things do get very involved.
Good luck, and happy editing,
Hunt

Failed to Install The New Preview Build. Installation Failure: Windows failed to install the following update with error 0x80246007: FBL_AWESOME1501 9926 Professional.

Hello,
I'm having issues upgrading my Windows 10 Technical Preview installation build 9879 to a newer build that's become available late January 23rd.
I am installing the new upgrade in a Hyper-V virtual machine and get the following error:
Failed to install the new preview build, please try again later. 0x80246007
What could be the problem?
Previously I've had messages that Windows cannot be upgraded on a computer with less than 2 Gbyte of RAM. That's a Hyper-V VM with dynamic memory and I was highly surprised to see this error; never had this before. Had to set 2048 Mbytes as a minimum memory
for this VM. Now that I have this 80246007 error code.
When looking up System log, the following error messages are listed multiple times:
Installation Failure: Windows failed to install the following update with error 0x80246007: FBL_AWESOME1501 9926 Professional.
The errors are returned for the Event ID 20 by WindowsUpdateClient
in task category Windows Update Agent..
I reviewed the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\Applicability
registry key as suggested in Windows
Insider stuck on build 9841 - "No new preview build was found", and here is what it shows:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsSelfHost\Applicability]
"BranchName"="fbl_awesome1501"
"ThresholdRiskLevel"="low"
"ThresholdOptedin"=dword:00000001
Note, when attempting to install the downloaded update from a native boot, installation starts with no errors.
However, since setup is not supported for a natively booted VHD files, it does not proceed further showing a message that installation on virtual drives is not supported.
Looks like Setup is having problems installing in a Hyper-V virtual machine.
Possibly, some ESD files got corrupted during downloading? Is it possible to remove them and re-download missing files? (I, however, noticed that Windows seems to re-download upgrade files after you restart 9879 and attempt to check for a new build.
Any clue why installing under VM causes 9926 to fail?
Thank you in advance.
Well this is the world we live in And these are the hands we're given...

Hi,
According to the error message, this problem seems like update package installation failed during system upgrade.
You can try to remove ESD file which locate at boot of C drive and upgrade the system again for test.
On the other hand, make sure the system 9879 installed all Windows pushed updates before system upgrade.
Roger Lu
TechNet Community Support

Installation Failure: Windows failed to install the following update with error 0x800F0922

Hi folks,
I have a HP Elitebook Folio 9470p. It came with Windows 8, and I installed it on my corporate domain. I was trying to do some Windows updates so I could upgrade it to Windows 8.1, but it fails installing the updates, whether or not I try
to install them one at a time or all of them. It has about 18 updates it needs from security updates to a .net framework update. I run Symantec EP, and disabled it, checked for driver updates for things like display and networking and they are
all up to date.
I'm at a loss as to what to do. It gives this error in the event log for each file, Event ID 20.
Installation Failure: Windows failed to install the following update with error 0x800F0922: Security Update for Windows 8 for x64-based Systems (KB2862152).
This is the example for KB2862152, but it gives the same error for every one. I've tried to auto fix for Windows update issues and it fixed a couple of the issues, but not all of them, and provides no other help.
I also deleted folders and files from the SoftwareDistribution folder as well, to no avail. Any ideas what I can do to get whatever updates it needs, so I can fully patch it, and upgrade it to Win 8.1?
Thanks for any help!

Hi MM. Mr Kywildcat and Vegan Fan,
GOOD NEW ! At this time, my issue is solved. The only black side is "how ?" : I hope that we will get a response some day ; however, and for in information pnly - hoping this could help someone - I resume some actions which allowed this the happy end
1) about installing 8.1 : I wanted to be sure that gain/pain ratio was positive, and that upgrading from a (potentially) damaged system would'nt produce something looking like a new Win 8.1, but difficult to maintain and keeping some negative potentialities.
2) I was influenced by the fact that this
0x800F0922 error acted as "a serial killerror", whose root cause could be a unique update error at reboot time concerning several (>20) packages, so I decided to test some manual upgrades.
3) Manual update (i.e. manual download and maunching of .msu packages) of the 2 following packages
(whose update previously failed on a Windows Update) was successful : .NET Framework version 3.5 for x64 (KB2898866) and Camera Codec Pack Windows 8 for x64 (KB2899190)
4) So I decided to try Windows Update on a selection of packages, first : those concerning .Net Framework 3.5 and 4.5 (that is: KB2898866, 2901120, 2898865) --> Successful !
5) finally, I selected almost all other packages, with some exceptions wich I (think to) have no need for : KB2871690, 2904659, 2843630. To be complete, here is the list of pakages updated one time at all :
KB 2892074, 2893294, 2893984, 2909210, 2912390, 2916036, 2889784,2903938, 2911101, 2913152, 2917499
--> always succesful.
I am not a specialist, but I uess that this 0x800F0922 error hides another problem which is globally "H-RESULTED"
to all updates pending in one update operation with reboot. This could be assumed from this CBS.log exterped from my last wrong attempts, where root cause seems not to be
0x800f0922, but 0x80004003 :
2014-02-15 21:29:13, Info CBS Could not get active session for current session file logging [HRESULT = 0x80004003 - E_POINTER]
2014-02-15 21:29:13, Info CBS Not able to add pending.xml.bad to Windows Error Report. [HRESULT = 0x80070002 - ERROR_FILE_NOT_FOUND]
2014-02-15 21:29:18, Error CBS Startup: Failed to process advanced operation queue, startupPhase: 0. A rollback transaction will be created. [HRESULT = 0x800f0922 - CBS_E_INSTALLERS_FAILED]
Anyway, thanks to you who spent some of your time to describe issues and search/ suggest solutions ; I will upgrade my system to 8.1 anyway, some of this day, when I am sure that my configuration does not hides some other problem. I thing that potential
issue remains until maybe a new KB corrects it, wrong :-) ?
And I hope that you - Mr Kywildcat - can upgrade your system on "current levels" trying similar attempts.
Phil

Windows 8 installation failure with German language pack

Hi,
I have a Lenovo ThinkPad Edge E330 with Windows 8. We just received it over Xmas - nice product. Just one Thing so far: I can't get the German language pack installed. Language, Keyboard layout and other regional Settings are set to German. After downloading the German language pack through Language->German->options->Download and Install Language pack (German Language Pack - Windows 8 for x64-based Systems - (KB2607607) [de-DE_LP])I always run into the following error during the Installation (download seems to be fine, error happens after about 2/3 of the Installation - if you believe the Progress bar). From the Event Viewer:
Installation Failure: Windows failed to install the following update with error 0x80070002: German Language Pack - Windows 8 for x64-based Systems - (KB2607607) [de-DE_LP].
I already tried quite some stuff without success: no pending Upgrades, several reboots, switching off Firewall/anti-Virus, selective reboot just with Winodws Services and Startup stuff, ... No success.
Does anybody have seen a similar Problem? Anybody with a solution to get the German language pack finally installed?
Thanks in advance for your Support,
Ingo
Event-Details:
System
Provider
[ Name]
Microsoft-Windows-WindowsUpdateClient
[ Guid]
{945A8954-C147-4ACD-923F-40C45405A658}
EventID
20
Version
1
Level
2
Task
1
Opcode
13
Keywords
0x8000000000000028
TimeCreated
[ SystemTime]
2012-12-28T10:06:26.588367000Z
EventRecordID
2032
Correlation
Execution
[ ProcessID]
388
[ ThreadID]
2640
Channel
System
Computer
Lenovo-PC
Security
[ UserID]
S-1-5-18
EventData
errorCode
0x80070002
updateTitle
German Language Pack - Windows 8 for x64-based Systems - (KB2607607) [de-DE_LP]
updateGuid
{B9991A98-7903-4A91-B17A-818B1C1D9633}
updateRevisionNumber
200
serviceGuid
{9482F4B4-E343-43B6-B170-9A65BC822C77}

Hi SOL
For more information , please find the below download link.
http://software.cisco.com/download/release.html?mdfid=282806052&release=8.6.6&relind=AVAILABLE&flowid=221&softwareid=282774363&rellifecycle=&reltype=latest
Thank you
please rate all useful information

Elements 11 installation failure

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