Email address hacked via iphone. iphone locked home screen displaying my email password! and has been reset. now unable to restore iphone, saying i do not have permission
Email address hacked via iphone. iphone locked home screen displaying my email password! and has been reset. now unable to restore iphone, saying i do not have permission
If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.
Similar Messages
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A few days ago I bought a season of the series Psych off of iTunes. I was able to watch the first bunch without a problem but now all of a sudden when I try to watch one it says "You do not have permission to access the requested resource". I tried restarting my phone but that do not help. I cleared up a lot of space on my phone as well. I have and iPhone 4 with the update of iOS 6.1.3.
Are you using the same Apple ID that the purchase was linked to? I had this issue with a shared device, and the other person had logged out of my ID and logged in with hers.
If it's the same ID, then try redownloading the purchase. -
please help! i have just upgraded to an iphone 5 for work, so i have started to backup my iphone 4 but it is stuck on 'finishing sync' and has been for 20hours!what can i do?i need it for work tomorrow
Is this what you downloaded: iTunes 10.7?
When the update fails what if any error report do you get, specifically? Please do this before trying again:
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X. -
Why would iPhone say not connected to Internet when using same wifi as iPad which is fine? Wifi on phone has been reset but same problem occurs
Reboot your router by turning it off or unplugging it from power for about 15 seconds.
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When attempting to reset my iPad mini password that has been forgotten, I am unable to restore my device due to an error message stating that I "Need to turn off Find My iPad in iCloud settings on my iPad mini". This is not possible, as I have forgotten the password and can not open the device.
Hi there dsbrooks911,
You may find the information in the article below helpful.
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/PH2702
-Griff W. -
My secure empty trash stops and will not let me empty the trash. It says; I do not have access to some of the items. I have clicked continue, but it will not empty them. I have tried looking at the files in the trash box and the file info does not have the "locked box" ticked. Any suggestions please.
Open Terminal.app(/Applications/Utilities/Terminal) and type
sudo rm -rf ~/.Trash
Be careful all of files in the trash are deleted with above command. -
HT4314 My game center account has been reset on ipad ,but my iphone still has scores
Just now , i got a message on ipad's game center that i dont have an account with my username and u have to make a new one :/
I dont know whats the problem, but it really ****** me off i have almost 10000 points ,i've been playing for really long time i cant afford its loss
Now i'm starting from zero on the ipad i don't know which device is giving me the wrong details
So please help meHave you given your information to anyone? Family, friend?
Did you have another device with Game Center on it? Did you give a new owner of a device any passwords?
Do you share apple account with a family member?
Do you have a rescue email set up in your Apple account, with security questions?
I suggest you set up a new email account, write everything down and keep it in a safe place.
New email account and password. Not so easy that it can be hacked.
In your iTunes account on the computer. Login and change security questions, password and rescue email.
Again, make sure your password is not easy to guess. Same with security questions.
Write it all down and keep it somewhere safe.
I recommend a password keeper called Enpass. You can store 10 cards with user names, passwords, notes and account numbers in the free version.
Then you only have to remember one complicated password to open Enpass and retrieve your information.
If all else fails, contact apple support. -
my iphone locked and and has been reset to factory settings, how do i unlock my phone without knowing the my password in order to restore my my
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
Forgotten Restrictions Passcode Help
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
Also, see iTunes- Restoring iOS software. -
Have downloaded 5s iPhone. Instructions for activating iCloud gives wrong email address to verify account. How can I get around this problem and get my phone set up with iCloud
elhoseny wrote:
... Instructions for activating iCloud gives wrong email address to verify account..
The Apple ID and Password that was Originally used to Activate the iDevice is required
If you do not have that information you will not be able to use the Device.
Activation Lock in iOS 7 > http://support.apple.com/kb/HT5818 -
My iPhone is using my work email to sign in to the cloud, but my apple id and password are with my "personal" email address. I can't get rid of my "work" email address on my iPhone 4S
Hi Sister Kate,
If you change the Apple ID you are using on an iPhone or other iOS device, there are several places you need to change it on the device. See this article -
Apple ID: What to do after you change your Apple ID
Thanks for using Apple Support Communities.
Best,
Brett L -
I have an iPhone 4 using iOS 7.1.2. On my home screen at the email icon in red it shows I have 11,193 emails to be read. I have no mail in Inbox, Drafts, Sent, or Trash. Where did this come from and how do I get rid of it. The number is printed in read on top of the blue and white emaiI icon. I contacted my cable company and through their website I can check my email. In doing this it showed I had 25 unread emails. Also, my iPad 2 is receiving emails fine. So the problem is with the iPhone 4. What can I do to get rid of the number and make my mail operational?
Hello Kizzyk,
I would start with taking a look at the settings to make sure that you are able to send and receive messages. If everything looks good then the next step would be to remove the accounts and add them back in. Take a look at the article below for more information and details on how to troubleshoot your issue further.
Get help with Mail on iPhone, iPad, and iPod touch
http://support.apple.com/en-us/TS3899
Regards,
-Norm G. -
I need an application that will turn off my iPhone on the home screen just by a one click since my power button has sank and is no longer working--anyone have ideas?? I don't like having to use assistive touch and hit three buttons to lock my screen
No such app exisits or can exist. Apple doesn't allow 3rd party apps to access core functions of the phone. Time to get your phone replaced or repaired if assistive touch doesn't needs your needs.
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My iphone 5 lock/home button has been bugging for months but now they are just not respoding at all. I was in the settings page, then
when i tried to go back to home screen they wont work. I tried turning it off, rebooting it, plugging it in, nothing works. I even have that little black square that kets you lock it by touch and not even that works.
What should i do?If i got it in October, but I didnt buy Apple Care, does it still fall under warranty? I dont wanna make the 2 hour trip for nothing. :{
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My iphone is locked i dont remember my icloud password end the question security Helpe meHelpe me
my iphone is locked i dont remember my icloud password end the question securityHelpe meHelpe me
<Email Edited by Host>If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
My iphone is locked i dont remember my icloud password
my iphone is locked i dont remember my icloud password end the question security
neither?If you don't know your password, don't know your security questions and don't have a rescue address or don't receive a reset email, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.
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