Email Alerts not being sent to SMTP

I am setting up email alerts. I have set the dependencies and verified the
SMTP address. I have generated the alerts that should have genertated
emails as a test. However, the emails are not going out.
I successfully tested SMTP relay functionality using Outlook express. It
does not require authentication. I don't think that is the problem. Is
there a backend service on the Novell server that needs to be running for
the alerts to go out? How can I troubleshoot this?
Thank you,
Charles

Could be a couple of problems.
What smtp mail server?
Does the sender also have an account on the mail relay?
Have you tried configuring the relay host, the specifiy the zfs server's IP
as a "trusted" host?
If you turn the ticker on for those alerts do you also see them generated on
the ticker?
No, theres no specific SMTP client service if that's what your asking. You
can check the management site server status from C1 under Tools menu to see
the status of all the mms services.
<[email protected]> wrote in message
news:8o5Jf.316$[email protected]..
>I am setting up email alerts. I have set the dependencies and verified the
> SMTP address. I have generated the alerts that should have genertated
> emails as a test. However, the emails are not going out.
>
> I successfully tested SMTP relay functionality using Outlook express. It
> does not require authentication. I don't think that is the problem. Is
> there a backend service on the Novell server that needs to be running for
> the alerts to go out? How can I troubleshoot this?
>
> Thank you,
>
> Charles

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