Alerts not being sent

Alerts are currently only being sent if the person who created the alert is a recipient. This is a huge problem. Alerts are a big selling feature of Business One, however we just learned that alerts are not being sent unless the person that created the alert is also a recipient. We have clients who might send 75 - 100 alerts per day. Especially useful for sending email alerts to sales personnel or technicians in the field who do not have access to SAP Business One. To say that the person who created the alerts (normally manager) must be a recipient is not practical. Most clients have a user who must use the manager login so they get the alerts.
If this is the only solution, SAP should provide a free user that can only create and setup alerts thus would no longer be a problem

Yes I am sure and the following is the information received from SAP escalation pasted into this post
Case 1
Manager is logged in ONLY
Manager configures an alert and Sends the alert to Sophie( tick Email box )
Results => alert will not be received via email
Case 2
Manager is logged in ONLY
Manager configures an alert and Sends the alert to Sophie and Manager
Results => alert will be received via email by Sophie and manager as manager is one of the recipients.
Case 3
Manager is logged in ONLY
Sophie Logs in
Results => alert from Case 1+ 2 are received via email, as Sophie is a recipient
=> It seems that one of the recipients needs to be logged to B1 in order to trigger the email sending process.

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Email alerts not being sent

have configured some alerts on grid control but even though I can see the metric thresholds being broken there are no emails being sent
anyone got any ideas why this might be happening?
thanks

hi,
try the following procedure
if grid control alerts are not being sent out to email etc try running the
following scripts as the sysman user on the primary database
exec emd_maintenance.remove_em_dbms_jobs
exec emd_maintenance.submit_em_dbms_jobsregards
Alan

SQL alerts not being sent

I have set up an alert in SQL 2008 R2 to send an email if the tempdb encounters error 1105 (primary file group full) or 9002 (log full). I specified the database as "tempdb". Even though the condition is occurring, the alert is not being triggered
unless I change the database to "all databases". When it's set to "tempdb" the email is not sent, and the history tab shows 0 occurrences even though I can see them in the SQL Server Logs.
How to I get these alerts to work with the database set to "tempdb"?
TIA
Chuck

I see the error message in the error log showing "tempdb" as the DB who's primary file group filled.
Error: 1105, Severity: 17, State: 2.
Could not allocate space for object 'dbo.#mytable' in database 'tempdb' because the 'PRIMARY' filegroup is full.
I think I've also figured out whats happening. Whether or not the alert fires is based on the session's database context,
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use master
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Online Archive Warning Alerts not being sent to Users

We have exchange 2010 SP3 Rollup 7 and we utilized Online Archive of Mailbox. Each user has 2 GB of Archive Quota and 1.5 GB of Archive Warning Quota. Users don't receive any warning alert if they exceeds Archive Warning Quota. I suspect this is default
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Is there any change in this behavior in Exchange 2013 ?
Regards, Sourabh Kumar Jha | Please mark it as an answer if it solves your problem or vote as helpful if you like it. |

Does user receive warning message via OWA?
Ans. - No
How do you set the Archive Quota and Warning Quota?
Ans. - It's
the same way you have mentioned, We have archivequota of 2 GB and ArchiveWarningQuota of 1.8 GB.
Generally, Warning Quota Alert works well, I find a blog on mailbox quota trouleshooting for your reference, hope it is helpful.
Ans. - Have you seen any archive warning quota email, I don't find any sample email
or reference for the same. Could you try to reproduce if you have any testing environment.
Mailbox Quota in Outlook 2010 - general information and troubleshooting
tips
Ans. - Information
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Sharepoint Emails Sitting in Queue, Alerts not being sent out via email nor sms

I'm using Sharepoint 2013 Enterprise Edition on Windows Server 2008 R2. I have the mobile account setup correctly (account tested successfully) and I have the email setup for use with gmail (have configured the virtual IIS 6.0 manager to connect to gmail.
Currently when I set alerts they take on sharepoint but nothing is making it outside of the server. I have correctly mapped the mail and mobile phone functions and synchronized the user profiles from the active directory. Configured the Forms Based authentication
(All of which work).
When I look on the virtual smtp manager I can see a large number of connections from unknown IP addresses connecting as my public IP (Suspect bots or spammers spoofing my IP address). I have checked online and the server is not blacklisted. When I look in
the mail root file there I can find the emails / alerts sitting in the queue but going no where. If I manually move a .EML file to the drop folder after a small amount of time I see the file disappear so I know it's going somewhere. Can someone please help
me out here?
I've attached the SMTP Service log below as you can see there are a large number of code 550 which means unable to relay. I'm struggling to understand how that can be when my accounts are all configured correctly?

Yes, it probably would be easier to use an existing relay (and easier to manage). I'd use that, instead.
You can also open one of those EML files to check the x-sender/x-receiver headers.
Trevor Seward
Follow or contact me at...
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.
Alright I'm set to relay through the internal mail server however in the EML file I'm not seeing an x-sender or x-recipient which is weird. Shouldn't SP2013 automatically populate that info?

Email Alerts not being sent to SMTP

I am setting up email alerts. I have set the dependencies and verified the
SMTP address. I have generated the alerts that should have genertated
emails as a test. However, the emails are not going out.
I successfully tested SMTP relay functionality using Outlook express. It
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Could be a couple of problems.
What smtp mail server?
Does the sender also have an account on the mail relay?
Have you tried configuring the relay host, the specifiy the zfs server's IP
as a "trusted" host?
If you turn the ticker on for those alerts do you also see them generated on
the ticker?
No, theres no specific SMTP client service if that's what your asking. You
can check the management site server status from C1 under Tools menu to see
the status of all the mms services.
<[email protected]> wrote in message
news:8o5Jf.316$[email protected]..
>I am setting up email alerts. I have set the dependencies and verified the
> SMTP address. I have generated the alerts that should have genertated
> emails as a test. However, the emails are not going out.
>
> I successfully tested SMTP relay functionality using Outlook express. It
> does not require authentication. I don't think that is the problem. Is
> there a backend service on the Novell server that needs to be running for
> the alerts to go out? How can I troubleshoot this?
>
> Thank you,
>
> Charles

Why are my email alerts not being sent?

My SP 2010 server is also the SMTP server and it works. I can drop the email.txt file in the pickfolder and that gets squirted out as expected, and successfully received at the other end.
But I simply can’t get email alerts from sharepoint to work.
I’ve configured outgoing email settings in Central Admin and for the server name, have tried using the machine name, the FQDN for the server (part of a domain) and ip address. All no success.
I also made sure the out going email settings in the General settings of the Web application are correct.
The AD users all have correct email addresses and the profiles and AD records match.
Alerts are allowed, have been set for discussion changes and show up under Manage my alerts but when I make a discussion entry or reply, nothing happens.
Firewall is disabled and no AV software.
What else can I dig into?

Looking at the windows 2008 server event log shows this
An error occurred while talking to SMTP host WIN-MJ4FMGI4DUJ.
Details
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-SharePoint Products-SharePoint Foundation" Guid="{6FB7E0CD-52E7-47DD-997A-241563931FC2}" />
<EventID>6858</EventID>
<Version>14</Version>
<Level>2</Level>
<Task>4</Task>
<Opcode>0</Opcode>
<Keywords>0x4000000000000000</Keywords>
<TimeCreated SystemTime="2014-05-03T16:31:00.593825700Z" />
<EventRecordID>3143</EventRecordID>
<Correlation ActivityID="{128C8FDC-66D6-42A2-8E07-391FD569D481}" />
<Execution ProcessID="1364" ThreadID="3460" />
<Channel>Application</Channel>
<Computer>WIN-MJ4FMGI4DUJ.sp.mydomain.com</Computer>
<Security UserID="S-1-5-21-554836774-1668771559-3205102722-1116" />
</System>
- <EventData>
<Data Name="string0">WIN-MJ4FMGI4DUJ</Data>
</EventData>
</Event>
I suspect it's the "string0" but I don't know where to look.

AC 5.3 Critical Action Alert Emails not being sent

HI:
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Thanks,
Margaret

>
Alpesh Parmar wrote:
> Margaret,
>
> Have you set up the SMTP server in visual admin? RAR needs to use this server details to send out an email.
>
> Alpesh
Hi AlpeshMargaret,
Where are the instructions for setting up the SMTP server in visual admin for the purpose of Alert Generation? I am not seeing this in the Configuration Guide. Could you point me to the correct documentation?
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Hi guys,
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I've created a bpm process which in an error condition will trigger a simple alert.
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Hi,
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Bhavesh

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Hi Experts,
We are having one issue in EWA Report in solution manager. Searched hard but could not find solution.
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Hi,
what is your ST verison? check this note applicable or not
[https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1496931|https://websmp230.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1496931]
and chek the version of your service updated ST_SER too, patch this also solve the issue
refer this [Note 1482818 - Service updates ST-SER 701_2010_1|https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=0001482818&nlang=E]
Jansi

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Alerts not being sent

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