Email Burst - Not splitting as expected

I have a data set that is based on an xml file.
The xml file was exported based on a report currently being run in JD Edwards.
I want to split the invoices based upon the Customer #.
If I set the Split by and Deliver by to the Customer # field it sends a PDF for each customer that has an invoice BUT the rest of the data in the form in not populated (the Customer number is populated).
If I split by another field on the form it populates that field and not the Customer # but no data.
The RTF file is set to Repeat for each Customer (_AddressSoldTo is the XML field for this). If I split by this and Deliver by Customer # it sends one pdf split into pages by customer with fully populated data.
Does anyone have any ideas? If you need more information than what I provided let me know.

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Email Bursting problem when there is not email - Urgent solution requried

Hi,
I am using the bursting API to send the invoices to multiple mail a/c for each invoice.
If the email id not exist on the .out file(It has different invoices with different customers), If takes the previous email id from the different invoice, Which is not correct.
If it is the case then the program will send the invoice to the customer which even not belog to the customer.
Thanks & Regards,
Rakesh Patel

Rakesh
I also faced this issue. I think it's a bug and Oracle Development will fix this.
I think its the issue with Bursting API is not able to clear Buffer/variable holding this values.
I have used another approach to fix this ,did not get time to raise TAR.
There are various workarounds to fix it based on the requirement of client
If Customer's email address is stored as blank in Customer Master then there is no point in sending them automatic mail ,in this case this has to be sent to Manually by client ( i mean this invoice mail should go to Admin person who has generated Invoice and that person in turn will take care to sent it to actual customer either by email or fax or manually by post)
-- So in summary solution here is ,if Customer's email address is null then send it to person who has generated the invoice ( use his email ID).
Functional folks have to play role here to convience client rgarding this
In my case client agreed on it and subsequently I followed below approach.
I was generating/extracting Data by XML publisher's Data Template [i was not using Oracle Report(RDF)],so in Data Template itself i handled it in SQL by NVL function in a such way that whenever email_address is blank then use originator email Address.
If you are using Oracle reports then you can use same approach or handle it through formula column.
Hope it will be useful to you at the certain extent.You can use this untill Oracle released the patch to fix this.
With Best Regards
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Hi BW experts,
I am facing an issue with Broadcaster settings wherein I am using Email Bursting option.
My setup is like following :
I am using info object ZHRLVL to store hierarchy levels within an organization.
ZHRLVL has an attribute namely email address(E1) which contains the email ids of various managers.
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Hey Sebastien,
Thanks for noticing that.My Mistake I didnt mention about the error message.
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Hi
Any one implemented Email Bursting Option as per oracle user guide 120xdoig.pdf?
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I understand you issue and I dont think It can be solved in BW as they system is not expecting the users email address to be more that 60 chars, however you could create a rule in outlook (or whatever mail application you use) to forward all emails containing this header to the other email addresses. Thats my only idea

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Thank you, Wolf Moritz

Hi,
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Thanks for the offer.
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Email Burst - Not splitting as expected

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