Email goes offline and must be restarted

I am using mail 1.3.11. The computer is always on and the mail application is always open and ready to receive mail. The preferences are set up to check the mail every five minutes.
Just this last week, mail no longer checks mail every five minutes and when I go to check mail I will frequently get the message
The message from "----" <[email protected]> concerning ------ has not been downloaded from the server. You need to take this account online in order to download it.
The only way I can get the mail is to quit mail and restart it, which is not very convenient and somewhat annoying.
Has anyone run into this problem and hopefully found a solution or cause?
Thanks in advance,
princeton steve

I just faced the same problem and was going to check this board to find out why it is happening. In the meantime, I have found a quicker solution.
In the bottom left hand corner of the mail window, you'll find a + sign and a little cog icon. If you click on the cog and go up to the "take all accounts online" you should get all your messages.
You were ahead of me before though, because when this happens to me, simply relaunching mail did not work.
I hope this helps.

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