Email notification is not send to contact person in SRM 7.0
Hi Friends,
I am in SRM 7.0 and SP03. I am using program '/SAPSRM/OFFLINEAPPROVALSEND' to send notification to approver.
Email notification is not sending to contact person in SRM 7.0 after all approvers approved the shopping cart. I even enabled checkbox 'Approval of application object' for Contact person (in most cases, the creator of the document) in the SPRO-SAP Supplier Relationship Management-SRM Server-Cross Application Basic Settings-Business workflow-Process-Controled Workflow-Business Process Configuration-Define Recipient of Notifications. Am i missing something or is it how SRM 7.0 Build. I knew that this functionality is there in SRM 5.0 by activate the security level in the user settings(SU01), I also know that this setting will not work if we use Process control workflow. Any input on this..
John.
Hi Masa,
Thanks for your input. I maintained the below entries but still it is not working. creator is not still receiving approved Email once the shopping cart is fully approved.
1 .SPRO-SAP Supplier Relationship Management-SRM Server-Cross Application Basic Settings-Define Transaction Types -
BUS2121 - SHC - Event Schema as SC.
2. I enabled all four check boxes in this path Define Recipient of Notifications - approve shopping cart - contact person ( in most
cases, the creator of the document ) .
But I don't know how to maintain or what to maintain for Define Event Schema. This will be highly appreciate if you share your great experience on this..
Hi Masa,
I got approved Email after 10 mins. I don't know is this how the standard email send to requestor any idea how to change this? I found the Standard task that mail is sending
Document 1000001212 approved
WF-BATCH
to:
XXXXXXX
08/12/2009 03:35 PM
Show Details
Document 1000001212 approved
The document 1000001212 of type BUS2121 was approved.
Technical information:
Event:#APPROVAL_PROCESS_DOC_APPROVED
SubCat:#APPROVAL_RESULT_NOTIFIC_NEW
The following messages have been triggered by the system:
You can view the document directly. Choose the following link :
Login
I am facing another issue that the Email is having a PORTAL link (Login text above is basically a link), when i click and after login into portal a pop up is displayed 'The specified transaction mode is not allowed with respect to workflow status of current document'. any idea about this issue?
John
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