ESB Notification channel not sending emails when error is not retryable

Hi everyone,
I'm facing a problem on a production environment, two Oracle SOA suite 10.1.3.3 machines in cluster, operating system Linux Unbreakable.
I've succesfully set up the notification channel for ESB and it is correctly sending mail.
Today after some errors ESB did not sent any mail and there is not a single error in the log files, both in opmn/logs and j2ee/OC4J_.../log/...
At the same time some retryable error has been seen, and for in this case the mail was correctly sent, so the only clue I have is that for some reason there is a configuration that tells the server not to send mails for not retryable errors... Am I right? Is there a chance to change this behaviour?
Thank's for your attention,
Lisa

Hi Lisa,
>>
I'm facing a problem on a production environment, two Oracle SOA suite 10.1.3.3 machines in cluster, operating system Linux Unbreakable.
I've succesfully set up the notification channel for ESB and it is correctly sending mail.
Today after some errors ESB did not sent any mail and there is not a single error in the log files, both in opmn/logs and j2ee/OC4J_.../log/...
At the same time some retryable error has been seen, and for in this case the mail was correctly sent, so the only clue I have is that for some reason there is a configuration that tells the server not to send mails for not retryable errors... Am I right? Is there a chance to change this behaviour?
>>
I'm also using 10.1.3.3 MLR#17 in cluster, OS: AIX 5.3L and didn't faced your behaviour before.
What exactly errors do you facing? ESB email notification works not for all errors.
For example: failure at JCA layer (FTP adapter that poll for XML files and receive a text file) - didn't produce any notification (you must manually configure rejection handler for this, if you need more than files at $OH/j2ee/.../jca/...) and this's expected behaviour.
Best Regards,
Mikhail.

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