Email PDF smart form Support Desk

Hi SDN,
I'm working on support desk - solution manager, and i need to send the solution of the support message by email to the final user.
There is an standard action (SLF1 -SMSD_SERVICE_ORDER_DNO_OUTPUT) that sends the solution in pdf format by email, but we couldn't set the receivers online.
So, I'm using an "z" action that executes an smart form, and i would like to send the smart form in pdf format by the internet.
I'd like to use fm SO_DYNP_OBJECT_SEND, because the user must fill the receivers on-line
So far i have de OTF, and i know that i can make a conversion to pdf format, but i've the following problem
- the pdf in attach is empty, it may be because of the format, or may be i'm not using correctly this function.
Thanks in advance,
Maria João Rocha
      call function 'CONVERT_OTF'
        exporting
           format                = 'PDF'
        importing
          bin_filesize          = w_pdf_size
        tables
          otf                   = es_job_output_info-otfdata[]
          lines                 = t_pdf[]
        exceptions
          err_max_linewidth     = 1
          err_format            = 2
          err_conv_not_possible = 3
          err_bad_otf           = 4
          others                = 5.
* header
      wa_head-objnam = 'EMAIL'.
      wa_head-objdes = ls_output_options-tdtitle.
      wa_head-objnam = ls_output_options-tdtitle.
      wa_head-objla = sy-langu.
      wa_head-objsns = 'O'.
      wa_head-file_ext = 'TXT'.
      append wa_head to t_head.
      wa_packing_list-transf_bin = 'X'.
      wa_packing_list-head_start = 1.
      wa_packing_list-head_num = 0.
      wa_packing_list-body_start = 1.
      wa_packing_list-objtp = 'RAW'.
*      wa_packing_list-objtp = 'EXT'.
      wa_packing_list-objdes = ls_output_options-tdtitle.
      wa_packing_list-objla = sy-langu.
      wa_packing_list-objlen = w_pdf_size.
      wa_packing_list-file_ext = 'PDF'.
      append wa_packing_list to t_packing_list.
*---------- enviar o mail
      call function 'SO_DYNP_OBJECT_SEND'
        exporting
*            object_hd_change           = ls_output_options-tdtitle
          object_type                = 'RAW'
*            originator_type            = 'B'
*            originator                 = sy-uname
outbox_flag      = 'S'
        tables
*            objcont                    = t_text
*            receivers                  = t_receivers
          packing_list               = t_packing_list
          att_cont                   = t_cont
          att_head                   = t_head
        exceptions
          active_user_not_exist      = 1
          communication_failure      = 2
          component_not_available    = 3
          folder_not_exist           = 4
          folder_no_authorization    = 5
          forwarder_not_exist        = 6
          note_not_exist             = 7
          object_not_exist           = 8
          object_not_sent            = 9
          object_no_authorization    = 10
          object_type_not_exist      = 11
          operation_no_authorization = 12
          owner_not_exist            = 13
          parameter_error            = 14
          substitute_not_active      = 15
          substitute_not_defined     = 16
          system_failure             = 17
          too_much_receivers         = 18
          user_not_exist             = 19
          x_error                    = 20
          others                     = 21.
    endif.

Thanks for your reply.
I'm working on it, and Ive seen the SCOT documentation, so I've change my strategy.
Right now I'm using some of the methods of the BOR.
I think I've to code because I want a popup to introduce the list of the receivers and the mail body, and of course I want to attach a smart form on pdf format.
But I cant send the mail because of the error: Erro interno: SO_OBJECT_MIME_GET Exceção: 2
Can you help me on this? What Im doing wrong? What document class I need to use on the AttachmentType?
Thanks in advance.
Best regards,
Maria João Rocha
FUNCTION Z_MAIL_DIALOGO.
*"*"Interface local:
*" IMPORTING
*"     REFERENCE(TITULO) TYPE SOOD1-OBJDES OPTIONAL
*"     REFERENCE(FILE_SIZE) TYPE SOOD1-OBJLEN OPTIONAL
*" TABLES
*"      OTF TYPE TSFOTF OPTIONAL
*"      PDF STRUCTURE TLINE OPTIONAL
*"      CONTEXT TYPE SOLI_TAB OPTIONAL
* Makros für Zugriff aufs BOR
include <cntn01>.
*parameters: dialog like sonv-flag.
data: dialog like sonv-flag.
* Datendeklaration
data: message type swc_object.
data: recipient type swc_object.
data: recip_tab type swc_object occurs 1 with header line.
data: objkey like swotobjid-objkey.
data: content like soli-line occurs 0 with header line.
data: title(80).
data: persnumber like adcp-persnumber.
data: sent_to_all like sonv-flag,
      object_list like sosndinf occurs 1 with header line.
data: t_otf type standard table of ITCOO.
data: itab like soli occurs 0.
* Deklaration eines Containers
swc_container container.
* Message-Objekt anlegen
* * Neues Message-Objekt generieren
swc_create_object message 'Message' space.
swc_clear_container container.
if dialog = space.
* * Create w/o dialog
concatenate 'Mensagem Support Desk' sy-datum sy-uzeit into title
           separated by '/'.
swc_set_element container 'DOCUMENTTITLE' title.
swc_set_element container 'DOCUMENTNAME' 'Support Desk'.
* swc_set_element container 'DOCUMENTTYPE' 'INT'.
* swc_set_element container 'DOCUMENTTYPE' 'SCR'.
swc_set_element container 'DOCUMENTTYPE' 'OTF'.
swc_set_element container 'NO_DIALOG' 'X'.
else.
* * Create with dialog
swc_set_element container 'NO_DIALOG' ' '.
endif.
swc_call_method message 'Create' container.
perform error_handling(rssobcitest11).
* Create attachment (RAW document from internal table)
SWC_CLEAR_CONTAINER CONTAINER.
*att_bor_obj-objtype = 'MESSAGE'.
*swc_set_element container 'ATTACHMENT' pdf.
*swc_set_element container 'ATTACHMENT' otf.
swc_set_element container 'ATTACHMENT' context.
swc_set_element container 'ATTACHMENTTITLE' 'Anexo'.
swc_set_element container 'AttachmentType' 'OTF'.
*swc_set_element container 'DocumentSize' 0.
swc_set_element container 'DocumentSize' file_size.
*swc_set_table container 'DocumentContent' itab.
SWC_CALL_METHOD MESSAGE 'Attach' CONTAINER.
PERFORM ERROR_HANDLING(RSSOBCITEST11).
*SWC_CLEAR_CONTAINER CONTAINER.
*SWC_SET_ELEMENT CONTAINER 'EditorSettings' 'D'.
*SWC_SET_ELEMENT CONTAINER 'STARTING_AT_X' '5'.
*SWC_SET_ELEMENT CONTAINER 'STARTING_AT_Y' '5'.
*SWC_SET_ELEMENT CONTAINER 'EnableApplObjAttachments' 'X'.
*SWC_CALL_METHOD MESSAGE 'EditRecipientList' CONTAINER.
*PERFORM ERROR_HANDLING(RSSOBCITEST11).
* Einen Empfänger (interner Benutzer) automatisch hinzufügen
* Recipient-Objekt anlegen
swc_clear_container container.
swc_create_object recipient 'Recipient' space.
swc_set_element container 'AddressString' sy-uname.
swc_set_element container 'TypeId' 'B'.
swc_call_method recipient 'CreateAddress' container.
perform error_handling(rssobcitest11).
* Kopie des Recipient-Objekts anfügen
swc_clear_container container.
swc_set_element container 'NewRecipient' recipient.
swc_call_method message 'AddCopyOfRecipient' container.
perform error_handling(rssobcitest11).
* Outbox-Flag setzen
swc_clear_container container.
swc_set_element container 'OutboxFlag' 'X'.
swc_call_method message 'SetOutboxFlag' container.
perform error_handling(rssobcitest11).
* Empfängerliste editieren
swc_clear_container container.
swc_call_method message 'EditRecipientList' container.
perform error_handling(rssobcitest11).
swc_get_table container 'RecipientsInfo' object_list.
if sy-subrc = 8.
* Kopiertes Message-Objekt versenden
swc_clear_container container.
swc_call_method message 'Submit' container.
perform error_handling(rssobcitest11).
swc_get_table container 'RecipientsInfo' object_list.
endif.
swc_get_element container 'SentToAll' sent_to_all.
* Kopiertes Message-Objekt sichern
swc_clear_container container.
swc_call_method message 'Save' container.
perform error_handling(rssobcitest11).
* Protokollausgabe:
* Key des Message-Objekts ermitteln
*SWC_GET_OBJECT_KEY MESSAGE OBJKEY.
*WRITE: / 'Key des Messageobjekts', OBJKEY.
* Protokollausgabe:
perform write_recipient_info(rssobcitest11) tables object_list
                                            using sent_to_all.
* Freigeben der Referenzen
* MESSAGE-Objekt
swc_free_object message.
* RECIPIENT-Objekt
swc_free_object recipient.
commit work.
ENDFUNCTION.

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endif.
control_parameters-device = 'MAIL'.
output_options-TDIMMED = 'X'.
output_options-TDDELETE = 'X'.
CALL FUNCTION fm_name
exporting
CONTROL_PARAMETERS = control_parameters
MAIL_RECIPIENT = mail_recipient
MAIL_SENDER = mail_sender
OUTPUT_OPTIONS = output_options
USER_SETTINGS = space
EXCEPTIONS
FORMATTING_ERROR = 1
INTERNAL_ERROR = 2
SEND_ERROR = 3
USER_CANCELED = 4
OTHERS = 5.
Thank you

Hi,
For sending smartform output into mail you first have to generate spool request and convert it into PDF and then
only it can be sended into mail, please find the sample code in the mail below:
http://wiki.sdn.sap.com/wiki/display/sandbox/ConversionofSpoolRequestDataintoPDFandExcelFormatandSenditintoMail
Mansi
Edited by: Matt on Jan 29, 2010 8:25 AM - removed code, instead point to wiki that Mansi authored.

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