Emails appear as unread when starting up Outlook 2013

I have a 365 account with 4 email accounts on it, one email address on that account is running office 2013.
When we start Outlook each morning, all the emails appear in it but are already marked as unread.
The account is not linked to any phone and has no folder rules applied.
Any new emails that arrive during the normal day activities are marked as unread. The other 3 addresses are fine.
Any suggestions?

I recommend that you post this in the Exchange Online (Office 365) Forum:
http://social.technet.microsoft.com/Forums/en-US/onlineservicesexchange/threads
Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Similar Messages

Opened emails marked as unread when I have read them?

I have an ipad mini. Why are all of my emails marked as unread when I have read them all. This has only happened in the last two days!

On my iPad with OS7 I had a red dot showing 1 unread email which would not go away. I cleared it using this procedure: Open Mail - Inbox - Edit - Mark All - Mark as unread. Then straight back to: Edit - Mark All - Mark as Read. Works for me; see how it goes. Best of luck!

Firefox does not appear on screen when started from the start menu, but task manager says the process is running

Firefox does not appear on screen when started from the start menu or the shortcuts, but task manager says the process is running.

No - I get the message basically saying "Can't run program while Firefox is running. Please close down Firefox & try again".
I rebooted my computer and it all works now - but that's weird it was happening before. Kinda weirded out that it happened at all.
To avoid that happening again, I still wanna know what to do to avoid it or fix it for next time. Thanks

Each Start of Outlook 2013 clones Feeds

Each start of Outlook 2013 (Win 7, 64 bit) clones existing feed entries into empty new entries. For instance: Creation of a new feed, i.e.: The Microsoft Feed MSN. It appears as "MSN News" with 6 News in the feed Folder.
Now I exit and restart OUTLOOK 2013. I see "MSN News" (still: 6 News) and after 1 second in addition this clone: "MSN News
(1)" (index: 1; empty).
After 2 starts: in addition to all previous entries the following occurs: "MSN News
(2)" (also empty), and so on ((3) after 3 starts) .... I tried all varieties of the 2 options in the "File" menu" - "RSS Feeds", no success. Does anyone have an idea?
Thanks

Hi,
Please go to File > Options > Advanced > RSS Feeds section, untick the option "Any RSS Feed item that is updated appears as new", and then restart your Outlook to check the result.
If the problem persists, try these steps in the thread below:
http://answers.microsoft.com/en-us/office/forum/office_2010-outlook/outlook-2010-rss-items-keep-downloading-multiple/d04f34a5-98b4-491a-9697-6864def171b3
1. In Outlook, export your feeds to an opml file
2. Delete all the feeds from Internet Explorer
3. Delete all the feeds in Outlook, and the feed folders.
4. Quit both Outlook and IE.
5. Naviagte to c:\users\[username]\appdata\local\microsoft (this is a hidden folder by default)
6. Delete the "feeds" and "feeds cache" subfolder
7. Open Outlook, import opml file you exported from step 1.
Restart Outlook to check if the problem persists.
Please let me know if the problem is fixed.
Regards,
Steve Fan
TechNet Community Support

Adobe Reader X and XI slow when emailing an attachment out of Reader to Outlook 2013 32bit

I have two new Lenovo 64bit computers with 32 bit Outlook 2013. It takes over 45 seconds for the compose email to pop up when I attach a file or send a file through Adobe Reader (Depending on version). I've tried the current version of X and XI. Uninstalled and reinstalled both versions and also the Microsoft Office 2013 package. It has to be something to do with Reader because other applications attach the email just fine. I've exhausted my options and I am unable to find anything searching online. I've found a few older discussions and none of those solutions have worked. Any help would be great.

Hi all,
I found a workaround the problem I was describing.
Apparently Adobe has implemented something called Protection Mode
for a description see this link :
http://kb2.adobe.com/cps/860/cpsid_86063.html
The workaround (I call it a workaround because you have to disable this new Security measure)
is to do the following: Open Adobe Reader X --> Go to Edit --> Preferences in the menu --> General --> un-check "Enable Protected Mode at Startup"
Then you will have to click Continue and restart Adobe Reader for the change to take place.
Now this is only a workaround as it disables all of the new Protected Mode security features so please keep that in mind.
Hopefully adobe will address the Outlook integration piece so that the Printing script will be allowed to open and close Adobe like in un-protected mode...
Hope this helps others who have been searching for a workaround...
Kevin.

Print to PDF is very slow showing "save as" dialog when printing from Outlook 2013

Hello,
I'm having a problem with one of my users. The problem is intermittent. At first when I was looking at the issue, here is what I saw:
In Outlook 2013, I opened an e-mail. I then selected Print, selected the Adobe PDF printer, and hit the print button. There was over a 1 minute delay before the "save as" dialog appeared to ask me where to save the document and what to name it. I did this for several different e-mails with and without attachments and the problem was consistent. I saved the e-mail to a local e-mail file and the problem was the same. This process was over 30 or 40 minutes. I was pulled away for another issue and now the "save as" dialog pops up within seconds. The user is complaining that this happens regularly. I tried a repair, cleared temp files, and was going to try printing from other apps, but then it started temporarily behaving itself, so I can't tell you if the same delay existed in other apps. I didn't see anything obvious in the event viewer logs.
Has anyone else seen this? Anyone have an idea on how to troubleshoot this?
Thanks,
Jeffery Smith

Thank for your help Bill, but changing settings in the distiller did not seem to work. As my application prints directly to the default application without using anything specific to Acrobat, I was hoping there was a simple way forward. A colleague suggested copying registry entries from the account I logged on as to the S-1-5-18 entry, then rebooting. This had no effect as the prompt still comes up.
Aandi, I don't have the Acrobat SDK or any experience of it.
Also I'm not sure where any code/script would sit since the application is stable and so I would rather not change it.
If it amounts to a few lines of javascript sitting outside the application then that would be of interest.

Address book issue when creating meeting Outlook 2013 Exchange 2013

I am setup with Exchange 2013 Cu1 in coexistence with Exchange 2010 sp3.   When I have a mailbox on Exchange 2013 and run Outlook 2013 in cached mode (the default in my organization), The address book works fine for email. When I try to add
addresses or rooms to a calendar meeting, I get an error message that states:
"The address list cannot be displayed. The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action."
Under Address book, I see my mailbox, underwhich is contacts followed by All Users both of which work. Then I have Global Address list and a set of lists under that all of which pop the error message above. Following this is my CRM address lists
which all work.
It appears that when trying to add rooms or individuals to a meeting it is defaulting to global address book which does not appear to be available.   When addressing email it defaults to "all users".
Is this an issue with my default address book? If so how do I resolve this.
Thank you
Fred Zilz

Hi
One workaround you can try
Create a new OAB, add OAB Virtual Directory for all CAS servers under Distribution for default OAB.
Cheers
If you have any feedback on our support, please click
here
Zi Feng
TechNet Community Support

Strange Exchange name when connecting with Outlook 2013 to Exchange server 2013 SP1

I've setup a test environment with Windows Server standard 2012 R2 and Exchange Server 2013 SP1...
In- and outbound SMTP works fine, as well as connecting with OWA and Mac Outlook client...
Oddly though when setting up an Outlook 2013 connection....it recognizes the email address correctly, but later on can't connect and shows a dialog to enter the server and email account manually....though the profiled fields show something like:
Exchange Server: [email protected]
Mailbox: =SMTP:[email protected]
When I fill in the right fields....it won't connect and falls back to the values above...
Something wrong in the Exchange setup?

Hmm...found aguide here:
http://enterpriseit.co/microsoft-exchange/2013/ssl-certificate-request/
Though it doesn't mention anything that with the self-signed certs it won't allow Outlook 2013 to connect...
So from my point of view Outlook 2013 should be able to connect anyway...as during the connect process you can install the self-signed cert.....so must be something else then...

Problem Signing Email with Digital Certificate from Smart Card, Outlook 2013

Hi there, I'm the IT guy for a small company. I've configured several people in the company to use their smart cards for email signing through Outlook 2013, but a a few computers are giving me this error:
"Microsoft Outlook cannot sign or encrypt this message because there are no certificates which can be used to send from the e-mail address '<e-mail address>'. Either get a new digital ID to use with this account, or use the Accounts button to
send the message using an account that you have certificates for."
I've been in the Trust Center, I see the signing and encrypting certificates. (SHA-1 and 3DES). Yet when I try to sign, Outlook always fails on the error.
For my computer, I was able to fix this by adding a "SupressNameChecks" DWORD set to 1 in the Registry under HKEY_CURRENT_USER\SOFTWARE\Microsoft\Office\15.0\Outlook. However, this fix is not working for the other people in the company.
Any other ideas? Really pulling my hair out on this one, I've tried everything I could find on the net it seems.

Hi,
Please checked “E-mail name” under the section ‘Include this information in alternate subject name” on the Subject Name tab of the certificate template.
We can export the entrust managed services root CA cert from a working machine and import into the trusted root store of a non-working machine. For detailed steps about it, please refer to:
How To Import and Export Certificates So That You Can Use S/MIME in Outlook Web Access on Multiple Computers
http://support.microsoft.com/kb/823503/en-us
Hope it helps.
Regards,
Winnie Liang
TechNet Community Support

ICloud v4.0.1 Add-in is being deactivated with every start of Outlook 2013 (32bit)

Hi Everybody,
I have an issue with iCloud (4.0.1) Add-in, which is being deactivated with every start of Outlook. Every time I need to activate it manually. I have tried to re install the add-in few times already.
Is it possible to sync new version of iCloud with Outlook 2013?
Regards,
Mati

Hi Mati,
So the iCloud add-in for Outlook does not load at Outlook startup.
Usually it will give you an alert while an add-in failed to load. Please check for this on
File>Options>Add-Ins or you might want to look in
Event Viewer for any related logs.
If you would like us to help analyze the logs, you can send the log file to this email account:
[email protected] and inform us here (the email subject should be the link of this thread).
I would also recommend signing out of iCloud Control Panel and signing back in, and see if issue persists.
Please have a try and feel free to post back with any findings.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

What application do you use when setting mailto "outlook 2013"

I'm trying to set outlook 2013 as my default "mailto" What application do I use

Is it part of Office 2013 on your computer, or the online version?
For the version that installs locally, you should be able to follow the steps in this article: [[Change the program used to open email links]].
For the online version, you might need a URL to the compose page from Microsoft -- or perhaps it has been posted here before -- because Firefox may not be able to discover this information in the registry.

Email in Jumbled format when sent to outlook mail box (Unix Corn Script)

Hi All,
We recently migrated from Lotus noted mail to Outlook Mailbox, We had the CORN scripts written to generate the html files and sent them to Lotus mail ID, File formats were html.
After migration to outlook we are getting the mail in the jumbled format...
Below s the corn JOb-
#!/bin/sh -x
Filename:   detial_report.sh
Purpose:    Report
            Identifies key activities to complete to ensure
            the integrity of the SAP Security System
. ~/.profile
#DECLARATION
SUBJECT="SAP Daily Report "
##TO="rocksap_at_outlook.com"
WORKDIR=/Application/home/p11adm/security_scripts/
PASS_FILE=$WORKDIR/pass_file
SYSDATE=`date`
CONTENT=$WORKDIR/daily_scripts/contentamc.txt
SQLDIR=$WORKDIR/daily_scripts/sql/
TMPDIR=$WORKDIR/daily_scripts/tmp/
#START-EXECUTION
echo "$SUBJECT Initiated on $SYSDATE"
for FILE in `ls $SQLDIR | sort`
do
    sqlfile=$SQLDIR$FILE
    tmpfile=$TMPDIR$FILE`date +%Y%m%d%H%M%S`.html
    heading=`grep Validation: $sqlfile`
    connsys=`grep Connection: $sqlfile | awk '{print $2}`
    connstr=`grep $connsys $PASS_FILE | awk '{print $2}`
    connection="$connsys/$connstr"
    query=`cat $sqlfile | grep -v Validation: | grep -v Connection: | grep -v Heading: `
    sqlplus -S $connection >>$tmpfile <<-EOF
     set heading on
     set markup html on entmap on spool on preformat off
     set echo off feed off veri off linesize 32467
        set pagesize 2000
        $query
     EOF
    FILESIZE=`du -ks $tmpfile|awk '{print $1}'`
    echo "$heading" >> $CONTENT
    echo " " >> $CONTENT
    if [[ $FILESIZE != 0 ]]
    then
     uuencode $tmpfile `basename $tmpfile` >> $CONTENT
    else
     echo " No results for this validation today : ) \n\n ==================================================" >> $CONTENT
    fi
    echo " " >> $CONTENT
    echo "\n\n ======================================================================================">> $CONTENT
done
CONTENT_TEXT=`cat $CONTENT`
echo "Send the E-mail message to the AMC Security Administrator on $SYSDATE"
/usr/bin/mailx -s "$" $ <<-EOF
Please review the following SAP Security Health Check Reports and take necessary action.
Upload these file into Livelink daily including the action taken for record.
=======================================================================================
$CONTENT_TEXT
EOF
rm $CONTENT
rm $TMPDIR/*
echo "$SUBJECT Processed on $SYSDATE"
#END-EXECUTION
EOD Script----
After the exectuion of the job below is the jumbled mail which we are getting in outlook.
--Validation: FFID's in Each System with Active Users with PeopleSoft Termination Details
begin 664 02_FFID_User_Details_Terminated_spool20110719220005.html
M/'`^"CQT86)L92!B;W)D97(])S$G('=I9'1H/2<Y,"4G(&%L:6=N/2=C96YT
M97(G('-U;6UA<GD])U-C<FEP="!O=71P=70G/@H\='(^"CQT:"!S8V]P93TB
M8V]L(CX4UE35$5-"CPO=&@^"CQT:"!S8V]P93TB8V]L(CX34%.1%0*/"]T
M:#X*/'1H('-C;W!E/2)C;VPB/@I&1DE$"CPO=&@^"CQT:"!S8V]P93TB8V]L
M(CX*1D9)1%]&54Q,3D%-10H\+W1H/@H\=&@@<V-O<&4](F-O;"(^"EI625)&
M25)%1DE'2%1%4@H\+W1H/@H\=&@@<V-O<&4](F-O;"(^"D9&7U5315)?1E5,
M3$Y!344/"]T:#X/'1H('-C;W!E/2)C;VPB/@I&1E5315)?5D%,241&4D]-
M"CPO=&@^"CQT:"!S8V]P93TB8V]L(CX1D954T527U9!3$E$5$\/"]T:#X*
M/'1H('-C;W!E/2)C;VPB/@I%35!?4U1!5%53"CPO=&@^"CQT:"!S8V]P93TB
M8V]L(CX5$5234E.051)3TY?1%0/"]T:#X*/'1H('-C;W!E/2)C;VPB/@I!
M0T-%4U-?1$5.245$7T0/"]T:#X/"]T<CX*/'1R/@H\=&0^"E`P,RU020H\
MW1D/@H\=&0^"C(P,`H\W1D/@H\=&0^"D9&251"0D=,0C(/"]T9#X/'1D
M/@I$;R!.;W0@4F5M;W9E("T@4W5P<&]R="!&:7)E1FEG:'1E<B!)9"`M("A*
M:6%T86DL(%=U0H\+W1D/@H\=&0^"E@P-38T,#D/"]T9#X*/'1D/@I3<F5E
M;FEV87-A(%EA9&QA<&%L;&D/"]T9#X/'1D/@HR,#`Y,3`R-@H\+W1D/@H\
M=&0"CDY.3DQ,C,Q"CPO=&0"CQT9#X*5&5R;6EN871E9`H\+W1D/@H\=&0^
`
end
Rakesh

As mentioned, Outlook is not email standards compliant. It probably never will be based on Microsoft's history. However, I think there are various issues involved in the problems people have. I often send emails from home to my Outlook account at work. I have never experienced any of the problems that I've seen posted anywhere regarding Mail and Outlook.
My conclusion is that there are issues with certain Exchange Server configurations and/or issues with your own ISP mail server causing the issues.
I do have my system set up to Always send windows friendly attachments (from what I've read, this really is 'send Outlook friendly attachments'), and always put attachments at the end. Prior to the 'always put attachments at the end,' I wasn't having any issues, either. However, I read that that setting helped with other email clients, so I use it.
The obvious question is, "well, how is your exchange server configured." I would love to provide the answer to that question; however, I work for a DoD organization, so actually tracking down the person that knows the answer to that question will take somewhere between five years and never. With my 20+ years experience with the DoD, I'm leaning towards the never end of the spectrum. The other half of the equation is, "I'm using cox as my ISP."

After last update, Thunderbird does not appear on desktop when started (XP Professional).

Since yesterday's update, when I start Thunderbird, it appears in the task bar, but not on the desktop. I can select it, or use Task Manager to "switch to" it, but right-clicking it does not give me a menu. (It used to be that it opened outside the visible desktop, but right-click gave me a "move" option and I could move it to the visible screen with the cursor keys). I know XP is on its way out, but...

Start >Programs >Mozilla Thunderbird
right click and select 'Create shortcut'
It should ask to put shortcut on desktop, click on Yes

Symbol speech recognition program appears on desktop when starting parallels

Hello,
when I start parallels, the symbol of the voice recognition program appears on the desktop. I can't remove this symbol from the desktop. Doubleclick only moves the symbol from the desktop to the dock.
I checked the system setup "speech" of my mac:
"voice/speech recognition" and "voice over" are deactivated. So it seems that the setups of windows XP operating system and/or parallels (working tools) are causing this.
How can I remove this symbol? It' s annoying.
Thank you for your reply.

I found it. The parallels settings are linked with the systemsettings on the Mac. So I looked at: Parallels > settings > enhanced > speech > deactivate spoken commands.

Unread emails on iOS marked as read on outlook 2013 laptop

Hello,
We are having a bit of a problem with outlook. we are using exchange server (Office 365 Business Premium). we are using iphone 5 and if we leave some emails unread on our phone's we see it marked as read once we check
our laptop using outlook.
hope you can help us. thanks.

Hi,
I am using Exchange 2010 server and iPhone 5, the same behavior as yours.
And I refresh the emails in iPhone 5 manually, the unreaded email becomes read.
I think it need some times to sync the changes.
If the status not changed after refreshing manually, I suggest use Windows Phone for test if it is convenient.
If it works in Windows Phone, I suggest asking iPhone support for help so that we can get more professional suggestions.
If it doesn't work in Windows Phone, since Office 365 is different from Exchange 2013 server, I suggest asking Office 365 Forum for help. For your convenience:
http://community.office365.com/en-us/default.aspx
Thanks
Mavis
Mavis Huang
TechNet Community Support

Emails appear as unread when starting up Outlook 2013

Similar Messages

Maybe you are looking for