Emails in inbox not visible unless searched for after mailbox migration

Hi,
After migrating a mailbox from exchange 2010 to 2013 everything looked ok upon first logon. The user then deleted 4 emails which prompted all the emails to disappear that were listed in inbox. They are visible if you do a search within inbox. All new mails
do show as normal.
Thanks
Chris

Hi Chris,
Agree with Amit's suggestion. Please check if you can see these emails via OWA. If yes, please use Online mode to verify if Outlook works well. If yes, I recommend you create a new profile to solve this issue.
If the issue persists, please use Outlook safe mode to determine whether the problem is caused by add-ins.
Hope it helps.
Best regards,
Amy Wang
TechNet Community Support

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