Embedded CRXI in Websphere running on iSeries - Error

Question

Hi,
I have been using the new CR4E that I downloaded and installed on Websphere toolkit in windows. My reports have been working in my developement WAS server 6.1 & can export to PDF. But after deploying to my production WAS 6.1 server, I could not able to see the report. My  production server is iSeries(v5r4).
Log from iSeries WAS server says:
+Loading '/QIBM/UserData/WebSphere/AppServer/V6/Base/profiles/web/installedApps/IFS520_web/JFactorsEAR.ear/JFactors.war/factors/report/rpr_customer_ageing_v2.rpt' in 'Read Only' mode.
0000103b SystemOut     O - Defined 'abs (number value)'
0000103b SystemOut     O - Defined 'abs (currency value)'
0000103b SystemOut     O - Defined 'sgn (currency value)'
I could see all lines upto
0000103b SystemOut     O - Defined 'croriginalorder ()'+
then it shows error:
0000103b SystemOut     O - Loading document failed+
com.crystaldecisions.reports.common.d.ab: Unexpected IO error.+
     at java.lang.Throwable.(Unknown Source)+
     at com.crystaldecisions.reports.common.d.c.a(Unknown Source)+
     at com.crystaldecisions.reports.common.d.c.a(Unknown Source)+
     at com.crystaldecisions.reports.common.d.c.a(Unknown Source)+
     at com.crystaldecisions.reports.reportdefinition.a1.o(Unknown Source)+
     at com.crystaldecisions.reports.reportdefinition.a1.a(Unknown Source)+
     at com.crystaldecisions.reports.common.ac.a(Unknown Source)+
     at com.crystaldecisions.reports.common.ac.if(Unknown Source)+
     at com.crystaldecisions.reports.reportdefinition.a1.if(Unknown Source)+
     at com.crystaldecisions.reports.reportdefinition.a1.o(Unknown Source)+
     at com.crystaldecisions.reports.reportengineinterface.a.a(Unknown Source)+
     at com.crystaldecisions.reports.reportengineinterface.a.a.b.a(Unknown Source)+
     at com.crystaldecisions.reports.sdk.ReportClientDocument.open(Unknown Source)+
     at+
After I've gone through the error, I found the root cause :
Caused by: java.util.zip.ZipException: ¤u2022u2019u2022u2013¦u2022@u0192u2013u201Du2014u2122u2026¢¢u2030u2013u2022@u201Du2026£u02C6u2013u201E
     at java.lang.Throwable.<init>(Throwable.java:195)
+     at java.lang.Exception.<init>(Exception.java:41)+
+     at java.io.IOException.<init>(IOException.java:40)+
+     at java.util.zip.ZipException.<init>(ZipException.java:39)+
+     at java.util.zip.InflaterInputStream.read(InflaterInputStream.java:140)+
+     at java.io.BufferedInputStream.fill(BufferedInputStream.java:183)+
+     at java.io.BufferedInputStream.read(BufferedInputStream.java:199)+
+     at com.crystaldecisions.reports.common.d.c$1.read(Unknown Source)+
+     at java.io.DataInputStream.readUnsignedByte(DataInputStream.java:385)+
+     ... 37 more+
Anybody had this error before? Do I need configure anything on production server? Any Suggestions??
Thanks,
Suresh

Answer 1

Hi,
First of all, thank you very much for your prompt reply.
Does this error occur the first time you open the report or does it occur subsequent times after opening it for the first time?
yes, It occurs at very first time. Later I redeployed my ear & had a try, but still error occurs.
Are you able to open the report if you restart your application server?
I haven't yet restarted the server, since its a production one. I will do restart & let you know the result.
If you go to the WebSphere console, and turn off JIT for the web application, does the problem still occur?
Thanks for the suggestion , let me try this. Will it affect any existing application deployed in that server?
Thanks,
Suresh