Embedded link not showing up in Illustrator

I had a client send me a word document as a pdf which I dropped into Illustrator to make it print ready. When I pulled the file into Illustrator, two of the embedded links, which happened to be the logo of said client, did not show up. The file is in the links panel and shows it as embedded, I can even see the bounding box when I hover over where the logos are supposed to be. However, when I open the file in adobe reader or acrobat, or even preview, those logos show up. Illustrator showed no errors and none of us caught it so it was printed without the logos.
Is there an explanation for this and how can I check for it in the future just in case it happens again?

You may need to get the embedded files from the person who authored the Word doc. and relink them to have them show up correctly. I'm not the biggest expert on Word but it may have something to do with the way the PDF was created from Word. Best way to prevent this from happening again would be to make sure if you have embedded files in a PDF you are opening in Illustrator that you address each one with caution. Select the links, one at a time in the links panel and click the go to link icon in the bottom of the links panel. This will highlight the link and zoom you into its location, if you see nothing, no graphic in the linked graphic area then you most likely need to get these graphics from the Word author and Relink them into the Illustrator file. Other possability would be to find out if there is a preset for PDF creation you could supply to the Word author that allows him/her to create PDF files that work for you.

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Specs:
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OS: XP Professional
Memory: 2gb
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I am creating an image gallery and have thumbnails that open
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Murray --- ICQ 71997575
Adobe Community Expert
(If you *MUST* email me, don't LAUGH when you do so!)
==================
http://www.projectseven.com/go
- DW FAQs, Tutorials & Resources
http://www.dwfaq.com - DW FAQs,
Tutorials & Resources
==================
"PosterP" <[email protected]> wrote in
message
news:g49sdk$gtp$[email protected]..
>I am creating an image gallery and have thumbnails that
open in a separate
> window to a larger version of the image.
>
> The links are working, but when you put the mouse over
the image the
> little
> hand does not appear to show it is a link, if you click
it works and the
> image
> opens, but the hand does not show, what have I done
wrong.
>

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Embedded link not showing up in Illustrator

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