Empty screen at starting webclient

hi *,
we're getting an empty screen, when starting the crm2007 webclient. by empty i mean that the skin is loaded, i can recognize the L-structure, the back-button is also visible and at the position where in standard skin normally used to appear a picture there is only written 'Hello, I am empty      Hello, I am empty'... but there ain't no navigation bar or functional links...
any suggestions?
regards, tom

Ho Thomas,
Could you please try the following:
a) On SAP standard menu -> right click on 'Favorites' folder -> select 'Add Other Objects' -> select 'BSP Application' from pop-up -> enter BSP Application = CRM_UI_FRAME, Description = Log-on Page and Start Page = default.htm -> save
b) Double-click on Log-on Page (favorites folder) -> enter USER = CRM USER (example: CRMUSER01), enter Password = xxxxx ->
should display your business role specific new CRM WEB UI
Please note that you have to try 5/6 times - if you are activating CRM WEB UI for the first time due to the default time out session. You can  monitor the process in SM50...
Once again, I strongly suggest you to check the link which I forwarded to you to make sure that all the steps have been taken care...
Still, you are having the problem - please don't hesitate to let me know...
Cheers,
Peter J.

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