Enabling form fill-in & save for Reader

I'm working with Acrobat XI (11.0.10) and created a form (questionnaire). I need others to open it with Adobe Reader, fill it out and be able to save it afterwards. It seems to work with Adobe Reader 11.0.10 but not with Version 10. So I tried to save it with "save as Other > Reader Extended PDF > Enable More Tools (includes form fill-in & save)..." However, the error "This document could not be Reader Enabled." popped up. Why isn't it working? Is it since I'm using the trial version?

The trial version is not restricted. Looks like a problem of your form.

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Signing Not Allowed after Enable Forms Fill-In & Save in Adobe Reader

When using Adobe Acrobat X Standard and creating a fillable form that uses digital signature, selecting
File / Save As / Reader Extended PDF /
Enable Forms Fill-In & Save in Adobe Reader
changes the security for Signing to Not Allowed.
When using Adobe Acrobat X Pro and creating a fillable form that uses digital signature, selecting
File / Save As / Reader Extended PDF /
Enable Additional Features
does not change the security for Signing to Not Allowed.
Is there a way I can use Standard so users can use digital signatures in Adobe Reader?

Read this:
http://forums.adobe.com/message/2421282#2421282

FORMS: Reader Enabled forms are not saving for all users

I have created several fillable forms with both Acrobat Pro 8 & 9. All have been created with Extend Reader Rights In my testing i have success saving the forms in Reader (various versions as old as 7).
After sending the forms out via email the saving functionality is hit and miss for all of our employees. Some can save others cannot. I can't seem to find a common thread as to why this is happening.
All forms are created on a Mac OS X 10.6.1 and then sent out via email to Windows and Mac users about 50/50. Both OS users are having trouble
There is no need to collect the data on a server or anything just trying to make it easier and waste less paper. We don't mind send PDF attachments all the time.
Any help would be great!
Thanks!

here is one of the forms that is not working in Reader (except on my wife's PC and another Mac) it is the current PDF form i am having trouble with. If we can resolve the issue then it will help me resolve my other forms too. I have made them all using the same process. (Maybe therein lies a problem)
Form Creation Process:
Create initial page layout in Pages (mac app for those that are not familiar)
Export as PDF
Open PDF in Acrobat Pro 9 (started making forms in v8 now i am working in v9 - both have produced this problem)
Run Form wizard, adjust fields, save final version of form
Extend Features in Adobe Reader (via Advanced menu) - Follow steps to save a new Reader Enabled version
Email new RE version to co-workers
All can fill out the form, only a couple can actually save the partially completed / fully completed form for reference, filing, or submission.
Am I missing something? Thanks for all the help so far!

Reader enabled form unable to save-- PLEASE HELP!

Hi
My colleague experienced an issue that I don't know why it happened.
I created a form via Acrobat Pro 9, and reader-enabled it so that she could fill in the information.
Prior to sending her the file, I have tried it using Reader 8 and saved it, and even collecting the info with no trouble.
However my colleague did not have the same easy experience as I.
She said she tried 'saving' it and got a message saying 'she could not save the file but could print it.' and she can't even 'attach via email' to send this form to me!
I don't know why this would be the case. Could it be the problem with my form? Or, the version of reader that she had (I am assuming she would have the same version as I since we work at the same organization!)
Can someone please help solve this mystery? I need to send the form out to other people but must fix this before
Thanks so much!
Much appreciated!

Hi GKaiseril:
Answers to your questions:
What product and version was being used by the person who could not save the PDF? *Not sure but likely Acrobat Reader 8.0
Did you apply Extended Reader Rights or Enabling Comments? *Yes. Extended reader rights.
Did you apply any security? *No security added.
I found out that she was 'adding' changes onto the 'filled' form that I sent her. Perhaps that form was not reader-enabled or, she has done something that was not allowing her to save.
Is her troubles normal?

Save for Reader 6

I am having a problem in Acrobat 9 Pro, where I create an editable form, and need to save it out so that the user (who has reader 6) can use it. By default, it seems that the lowest version I can save down to, with "enable user rights" is version 7.
When I use, "Save as optimized pdf" I have to disable the user rights to save to version 6.
Any ideas?

I couldn't agree more. Unfortunately the users cannot install things on their computers, only the IT department at my company can do that, and, previously, we had no requirement for a version of Adobe Reader.
And, on top of that, our IT department is, as is the case with many, archaically slow with requests, and caught up with one large project that takes all of their resources. We were hoping to find a workaround to avoid an IT project request, but are going that route now that we know that it is impossible with Reader 6.
Thank you all for the assistance.

Reader FDF Form Fill-In Failing on Reader 11.0.6

I saw issue http://helpx.adobe.com/acrobat/kb/windows-8-81-problem-11006.html, but this does not appear to be the same. I can recreate it on Windows 7 64 SP1.
We are serving up PDF's using the following url format:
https://<path to static PDF File>#FDF=https://<path to dynamic FDF content>
I can verify through a Fiddler trace that the FDF content is getting downloaded, but the form does not have the values filled in. Our support has indicated that they can get this functionality to work again by downgrading from 11.0.6 to 11.0.4 . This is a less than ideal workaround though. Could this be a bug? Is there a different mechanism that we should be using to serve up static PDFs and dynamic FDFs?

Time is 10:35 PM, Jan 30, 2014 after a day of nerve racking attempts to get Adobe Reader 11.0.6 to open a pdf file I have finally succeeded in doing so. The following apkhan response to my original inquiry, even though it didn't directly help me much, but it gave me an insight that what I was inquiring about in the description of my problem had to do something with the EULA I was inquiring about and couldn't find were and how that is to be done. For whatever reason I had installed Reader 11.0.6 three times throughout the day and still couldn't read a pdf file or see the EULA to agree to it or not. During another installation of Reader 11.0.6 at 9:00PM, 1-30-14, a window appeared and required my administrative password to install the software and rightly so. This is probably the reason why Reader was so dysfunctional, because for whatever reason, this approval window didn't appear during the initial installations but I was allowed to install Reader anyways and the proof of it was it did end up in my Applications Folder-confusing and strange at best. Without my administrative password the software should not have been allowed to be installed and this has always been the case. I will have to dwell upon that one for a while. Anyway, for everyones information, the Mac version of 11.0.6 Adobe Reader doesn't ask for you to click a button to Agree or Not Agree to an EULA verbiage statement. Just above the INSTALL BUTTON (Yellow Background) on the installation window the instructions notes, when you hit the install button you aromatically agree to the EULA and the way you go. I tried getting into the EULA via the Adobe the desktop Icon but to no avail. Hopes this helps someone else. Thanks to those at the Adobe Community that tried to help me with this mind boggling episode.

Save for reader signature

I was just informed Acrobat pro 10 has a feature where you can save a pdf in a format that allows you to digitally sign a pdf with reader, is this possible with Acrobat Pro 9? This is something we want to do just haven"t much time to look into it.
Thanks, any info on digital signatures would be helpful
Mark S

In Acrobat Pro, open the document and select: Advanced > Extend Features in Adobe Reader
You may also want to add a digital signature field to a page. To do so, select "Forms > Add or Edit Fields", which will bring you to forms editing mode where you can add a signature field.

How to make signature field work for reader users? Security settings change when doc is extended???

I've been struggling to correct a problem all week and am at my wits end. Customer service was no help as the person I spoke with could barely speak english let alone understand the problem as I explained it to him. Hoping someone here can provide some insight, here's the issue:
I'm using a Windows 7 Professional OS. I created a Microsoft Word doc and used Adobe Acrobat XI Standard to create a form from it. It automatically detected the fields, which includes a signature field. I went through fixed it all up how it needed to be and did "save as other - reader extended pdf - enable forms fill in & save in reader".
The document is a report that will be sent to a small number of people that have to fill it out, digitally sign and return and I'm assuming that most if not all of them will open the document using the free Adobe Reader. So I thought extending it is what I needed to do to make sure they could fill it out, save it to their computer if need be, and also sign digitally. The signature field was automatically added in by acrobat for me and I did not change the properties of it at all except to add a border.
When I open the form in Reader (also XI) I can fill out all the fields, save it... but not sign it. The security settings say signing is not allowed even though I went back to the original pdf form and the security settings on it say allowed for everything. I don't know how to fix this... please help!!!
I've attached some screen shots but can include more if needed...

I don't have the Enable More Tools option under Reader Extended PDF. I just tried to download the XI Pro trial version and it won't complete installation because of the standard version I already have. Any advice or workarounds you know of? Going to the boss for $$ to upgrade to Pro is what I'll consider my last resort if the issue is truly that I have to use Pro to enable more tools for reader.... I appreciate your reply though. I sat here all day yesterday fingers crossed that SOMEONE would give it a go!

How do I create a form that enables the user to save the form filled in?

When I create the form, save it and open it later, I get the message that the form can only be saved empty - without whatever the user filled into the text fields. Why is this and how can I enable the form to be saved including the content of the fields?

It should only say that when used with Reader versions prior to version 11. If you have Acrobat, you can Reader-enable the form, allowing it to be saved in versions prior to 11, and 11 as well. Exactly how you do this depends on what version of Acrobat you're using:
A9: Advanced > Extend Features in Adobe Reader
A10: File > Save As > Reader Extended PDF > Enable Additional Features
A11: File > Save as Other > Reader Extended PDF > Enable More Tools (includes form fill-in & save)

Can a form be filled/saved by multiple Reader users?

I've created a fillable form using Acrobat 9 and enabled Form fill in and save in Adobe Reader. Reader User 1 fills in the form partially, saves and forwards to Reader User 2 to complete. Reader User 2 then cannot save the form with the form data. Is this expected behavior?

First user confirmed she is using Reader X. I'm not sure about second user. It's not really appropriate for me to use them too much as troubleshooters, so thats about as much information as I'm comfortable asking for.
Do you know specific instances where this behavior might happen? If there is too much chance of similar behavior going forward, we may have to scrap the whole fillable PDF idea.
Thanks.

Any limitation on number of fill and print forms I can post on my website and have external users with Reader fill in, print and mail to me? (I don't need/want them to be able to fill and save data.)

I would like to post fillable only forms to the public but not give them the option to save or email the filled in form. If they want a copy of what they've filled in, they must print it.
I believe I can do this by just creating a fillable PDF and posting it without adding any reader extension capabilities. I also believe there is no limitation, as there is for fill and save forms as per this other post I read: Adobe Acrobat X Pro * Enable Reader users to save form data.
My IT department is telling me they will not allow me to post fillable PDFs online due to a "license limitation" so I started researching this myself, and the above link is the only thing I've found. While that post specifically outlines the limitations on saving filled in forms, I'm really looking for something that specifically tells me that there is no limitation on fillable, non-saveable (yes, I know that's not a word...) forms.
If anyone can provide additional information for me, I'd appreciate it. Or, if I'm completely wrong in my belief and there's a limitation either way, feel free to set me straight. I'd rather know the correct answer than be right!
Thanks!!

If you don't Reader-enable a document, then there are no licensing restrictions involved. Note that Reader 11 and all versions of Acrobat are able to save non-enabled forms, unlike previous versions.
The question should not be whether a form is savable, but rather whether you used Acrobat to add usage rights to the form AND you (the licensee) plan on receiving filled-in instances (including hardcopies) of it. The simplest way is to not Reader-enable the form and convince your users to use Reader 11 (or Acrobat) if they want to save.

How do I purchase reader extensions to save a PDF form that has been filled out in Acrobat Reader?

I have just discovered that in order to save a PDF form that has been electronically filled out in Acrobat Reader, that I have to purchase reader extensions to make this possible. I would like to speak to someone about the price and how to purchase.
I cannot find a phone number on your site, so I am hoping to get an answer from Adobe this way.
Thanks,
Chani

Thanks everyone for responding. I should have supplied more information.
I was hired by my client to create PDF forms that can be downloaded from their website, filled out electronically in Acrobat Reader, and then saved (with all the form fields filled in) and emailed.
I was supplied with scanned forms as the base for creating the form fields in Acrobat Pro. These web visitors that will be filling out the forms and emailing them will only have Acrobat Reader, most likely.
I created the forms in Acrobat Pro, and they worked great when I tested them ( in Acrobat Pro) - I could save the form field data. However, my client has come back to me with numerous complaints from their web visitors - they cannot save the form once they have filled it out in Acrobat Reader and keep the data they have entered. Instead, they have to print the form physically, scan it, and email it that way (kind of low tech for the year 2013, and not easy for these people).
So, my end goal is to update these forms in Acrobat Pro so they can be filled out by folks only using Acrobat Reader and saved with the form field data intact. Seems like a no-brainer that Acrobat Pro should have this capability without purchasing additional extensions. However, in my research online, I have found several posts that suggest that purchasing "Reader Extensions" is the only way to enable Acrobat Pro to be able to do this.
Can someone please clarify if I need to buy something to program these forms in Acrobat Pro to enable other people using Acrobat Reader to fill out these forms and save them with the form fields intact?
If I do need to buy something, what is it exactly? How do I find out clear, consise, specific information about buying it/the cost/the licensing? I am a sole owner/employee of a graphic design firm and these forms are for my client, which is a locally-owned regional hospital.
If this needs to move to the LiveCycle forum, fine, but I don't really know what that software is and since I'm only using Acrobat Pro (and the users, Acrobat Reader) I felt this was the appropriate place to post.
Thanks for all of your responses!
Chani

Reader-enabled form from Acrobat is retaining interactive form fields when user saves the form

This is an issue that has only recently come up. In the past it was not a problem to take a pdf, add interactive form fields to it in LiveCycle, then open the form in Acrobat and enable usage rights for Reader users.
This allowed Reader users to fill out the form and save the results. With the most recent versions of Acrobat and Reader the user saves the form and the data AND the interactive form fields are saved in the resulting file - meaning that the data is still there to be changed. Clearly not what we want and not what Acrobat and Reader were doing previously.
The form does properly display "You can save data typed in this form" when opened in Reader.
I have got no response to this issue in the LiveCycle forum, and nothing shows up in a search. I would very much like to fix this, as it is affecting our entire library of pdf forms.

In most instances the form is linked on the website, so the original form will cannot be overwritten.
In some cases we have to supply an interactive pdf for a department that they will then distribute by email to various groups who are expected to fill the form out on submit on an ongoing basis. That is what I was meaning by the user filling out the form, printing it, and then being prompted to save changes.
The bigger issue is that most of our users expect to take a form hosted on the website, fill it out, and then save a pdf copy of their responses for reference. The reference copy is retaining the interactive fields rather than printing as a static pdf.
If I could force the action of printing as a pdf (rather than saving as a pdf) on submission I think that would solve the issue. The script for most of the forms in the library is xfa.host.print(1, "0", (xfa.host.numPages -1).toString(), 0, 0, 0, 0, 0); and I am not aware of a way to force the print to only be to the pdf print driver.

Enabled Usage Rights turned off when form filled out in Acrobat vs Reader

I created a form in Acrobat Pro 9 and enabled the usage rights so the end user can save the form. Anyone who opens it and fills it in using Reader has no problem.
However, if one user begins filling it in using Acrobat (so far only Std to my knowledge), and then either that user or another opens it to continue in Reader, the form fields are no longer fillable. It has become a read only pdf.
I didn't see anything in the properties I could set to avoid this. Is there a way to save the form to avoid this problem?

You mentioned AA7 users. I don't think they can not edit the form at all, just fill it in unless you saved it with backward compatibility. The PDF to them would be like using Reader and that may be the difference for AA7 use. In fact, I am not sure how far back in compatibility the user rights will extend if activated and it might be lost if backward compatibility is used with the PDF Optimizer. Those are some thoughts anyway about the comparisons you made. The other guys are the forms experts and I am not in a position to debate their comments, only offer a possible explanation.

Enable "Save" rights for Reader using LC Server

Hello All,
To enable the "Save" rights for Reader I can use Acrobat Pro menu option Advanced -> Enable Usage Rights in Adobe Reader...
What is the option in Reader Extensions console that maps to this right? Also, what service would this map to in Reader Extension WSDL?
Thanks.
Regards,
JK

Thanks.
If that is the case please let me know if the following mapping between RE webservice and RE browser UI is correct.
enabledFormFillIn                     - Basic form fill-in
enabledFormDataImportExport   - Import and Export form data
enabledSubmitStandalone         - Submit outside web browser
enabledOnlineForms                - Database and web service connectivity
enabledDynamicFormFields      - Add, delete and change form fields
enabledDynamicFormPages      - Create pages from templates
enabledBarcodeDecoding      - 2D bar decoding
enabledDigitalSignatures      - Digital signatures
enabledComments                - Commenting
enabledCommentsOnline      - online commenting
enabledEmbeddedFiles           - Embedded file attachments
This will help decide the correct WS call.
Regards,
JK

Enabling form fill-in & save for Reader

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