Enterprise Portal authentication disregard data source domain

Our SAP Enterprise Portal supports multiple SAP applications. The portal has two different data sources, i.e. internal (intranet) active directory (IAD) and external (extranet) active directory (EAD). The IAD contains internal users, e.g. employees. But due to internal reasons, the EAD contains the same set of internal users as well as external users, such as bidders / vendors of SRM system. When we tried to make use of both data source, the portal throws an error (user id duplicated) because the same user ID, i.e. an internal user ID, exists in both data source. It seems that the portal does not consider the "domain" of the user account, i.e. "IAD/user1" versus "EAD/user1". Because of this awareness, we are forced to use only the EAD (which is a superset of the two directories) for both internal and external users and activities. The question is why doesn't the enterprise portal take the data source (domain) name into account when authenticating a user?

Jay,
Why have you chosen to use AD as your user data source ? Is it so you can use SPNEGO authentication ?
Thanks,
Tim

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    View:           Z_ESERVICE (also tried without assign any view)
    ID Page/Service:
    pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm/com.sap.pct.crm.roles/com.sap.pct.crm.channelmanager/com.sap.pct.crm.chm.cma.service_center/com.sap.pct.crm.adm.ei.know_admin.solutions
    Portal Context:      Blank
    iii.     Role:           ZSAP_PCC_CHANNELMANAGER
    Object type:      SYMPTOM
    Method:          APPLICATION
    Priority:           62
    Implementation type: BSP on Portal Page
    Application :     CRMM_SDB_SYM
    View:           Z_ESERVICE (also tried without assign any view)
    ID Page/Service:
    pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm/com.sap.pct.crm.roles/com.sap.pct.crm.channelmanager/com.sap.pct.crm.chm.cma.service_center/com.sap.pct.crm.adm.ei.know_admin.symptoms
    Portal Context:      Blank
    iv.     Role:           ZSAP_PCC_CHANNELMANAGER
    Object type:      SYMPTOM
    Method:          DEFAULT
    Priority:           62
    Implementation type: BSP on Portal Page
    Application :     CRMM_SDB_SOL
    View:           Z_ESERVICE (also tried without assign any view)
    ID Page/Service:
    pcd:portal_content/com.sap.pct/specialist/com.sap.pct.crm/com.sap.pct.crm.roles/com.sap.pct.crm.channelmanager/com.sap.pct.crm.chm.cma.service_center/com.sap.pct.crm.adm.ei.know_admin.symptoms
    Portal Context:      Blank
    d.     Go to trxn code: CRMC_BLUEPRINT_C -> layout of UI (PCUI) -> Navigation (URL generation) -> assign portal role to single role -> ZSAP_PCC_CHANNELMANAGER is assigned to portal role: com.sap.pct.crm.channelmanager.
    e.     Go to trxn code: SU01 -> add role, ZSAP_PCC_CHANNELMANAGER to customer ID.
    e.     run the portal and access BSP application
    [Result] no BSP data is displayed.
    •     Maintain existing customize role, which is used to display Activity:
    a.     Go to trxn code: CRMC_BLUEPRINT_C -> layout of UI (PCUI) -> Navigation (URL generation) -> assign portal role to single role, I check the configuration has done in CRM to assign/map this BSP role to portal role.
    b.     go to trxn code: PFCG  -> open existing customize role -> access Authorization tab -> click on "change authorization" button -> search existing Application scenario -> add '' inside (also try with certain standard scenario which is relate to product, FAQ, solution, problem) -> search existing view for UI display -> add "".
    a.     run the portal and access BSP application
    [Result] no BSP data is displayed.
    Questions:
    1.     Is my problem related to role setup of customer ID?  If yes, can guide me how to create authorization, which is related to product, FAQ, problem, and solution, to customer ID?
    2.     Is it possible that my problem cause by missing/wrong portal role setup or wrong mapping between CRM role to Portal Role? If yes, can guide me how to check authorization of customer ID in portal, which is related to product, FAQ, problem, and solution?
    3.     Any other reason that cause this problem?

    If you know the BSP application name, then you can check this on /SE80 and get the bsp component details.
    Regards,
    James

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