Entry discount question

Hi,
We have a pallet created by Presort destined for SCF Oklahoma City, but it did not receive the SCF discount.  It appears the SCF is open, so I'm not sure it didn't get the discount.  Can anyone shed some light on this?
Thanks a lot,
Bill

I think the best thing to do is contact customer support directly.  They will want to know the mail class, shape, and the presort level of the pallet in question.
Then they can look at [fast.usps.com|http://fast.usps.com] to see what kinds of mail that particular facility is accepting.

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