Eprint submissions not showing up in hpconnected print queue

I've used eprint for a year or more; suddenly it's not working and the files I submit by email are not even showing up in the hpconnected print queue, under collections.
I have tried several types of files tonight - short emails, word documents, etc, in case a virus was somehow attached. I've submitted from a mobile device and a desktop.
The print queue remains empty.
I have tried from 2 email addresses, both of which I've confirmed tonight are authorized email addresses.
Printer: HP Photosmart C410a
-frustrated.
Thanks!

HI Kelownatom,
Welcome to the HP Support Forums. I understand that your ePrint jobs are no longer printing and are not showing up in your HP Connected account's print history section.
To better assist you, would you please provide some further information:
Is the ePrint email address in your HP connected account showing the same email address that is being used by your devices?
Is web services still active on your printer?
Is the blue wireless light turned on and not flashing on the front panel of the printer?
How are you sending the ePrint jobs (sending an email to the printer and attaching a file, forwarding an email to the printer with the file attached, sending via the HP ePrint app or the HP All-in-One Printer Remote app)?
One easy step to try is to power off your printer using the on/off button, wait 15 seconds and then turn the printer back on.
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

Similar Messages

Shared printer from a pc does not show up on my printer list.

I have a macbook air and the shared printer from a pc does not show up on my printer list. I know it's available on the network as I have a another pc that has access to it. The Mac did find it at one time but it has since disappeared. Appreciate help.
Rich

Can you see the CD ripped songs in iTunes itself? Can you then right-click and select "Show in Windows Explorer"?

Canon MP210 just will not show up in Add Printer

Trying to help a friend get new (to her) printer added in OS 10.5.8... There isn't even a network involved, just trying to add it as simple USB.
It's a Canon Pixma MP210 and wasn't in the printer descrips, so i downloaded and installed the most recent driver for it from Canon, which is noted as good for 10.5 etc (and is CUPs to boot).
its Installer runs just fine... but printer still does not show up in Add Printer, despite restarts, printer attached, not attached, whatever. printer is not in list, "Print Using..." shows no options, and "Add" is greyed out.
The printer itself was never used by its former owner, it's like new, so it's not likely broken.
i attempted to repair permissions, and ran into no-go there too. It sticks on acquiring the database, doesn't even get to a progress bar (let it run for almost an hour, no change). Same thing when i start it up/run repair permissions from retail OS 10.5 DVD.
And this on a smallish (60GB) hard drive that has barely anything on it ....she mostly just websurfs and emails. Tho the finder is a bit slow, there doesn't appear to be anything wrong with the mac (it's an iBook G4) and it passes disk first aid fine.
Suggestions?

lisajoy wrote:
Any idea why Permissions Repair doesn't progress, neither from hard disk nor from DVD? From other posts i've researched here, repaired permissions apparently allowed some canon printers to show themselves.
If Repair Permissions is not completing then something would be amiss with the OS. But I've never a repair permissions resolve a printer not appearing in the Default browser view. It could certainly fix an issue with the printer being seen but the driver not being found. But for the printer not to be visible in the Default view when it is connected to the Mac via USB, then I don't believe a permissions repair will resolve this - especially also if the printer is not visible in System Profiler. Personally I found a reset of the printing system rather than a repair disk permissions to be more helpful.

HT4356 Up photos mart c7100 series wireless printer does not show up as a printer. Anyone found a fix for for use with ipad3?

Up photos mart c7100 series wireless printer does not show up as a printer. Anyone found a fix for for use with ipad3?

It sounds like the features are working through the USB connection rather than the wireless connection since it is still not seeing the networks.
Everything points to a hardware failure since the steps provided through the private message did not work and the wireless test showed it had failed. Sorry.
You do have some options at this point.
If it is under warranty, either standard or extended, you can contact HP support at 1-800-474-6836 to have it serviced under warranty.
If it is out of warranty, you can still contact HP support to find out all the options and the cost of each option. However, it is my opinion that this money would be better spend being applied towards a new printer.
↙-----------How do I give Kudos?| How do I mark a post as Solved? ----------------↓

I cannot install a Canon MX420 printer to my Imac. It will not show up in the printer preference bar

I am trying to install an all-in-one printer CanonMX420 and the printer is not showing up as a printer option. At a loss

Have you downloaded latest drivers from Canon web site ?
Have you tried setting the printer using its IP address ? (you can configure it either from the web interface embeded within the printer or via the config screen)
Mine is just showing up in the preference pane. My only issue (after having setup vuescan and removing it) is that I can not access it using default interface. I have to use VueScan and nothing else...
But i's working fine.

I am not able to print on my existing printer. Print mode takes me to "Print to File" . It does not show me my laser printer.

I am not able to print articles or E-mail on my existing laser printer in print mode. It takes me to "Print to File" . It does not show me my laser printer.

hi,
what's SAP version you are using ?
I am using SAP R/3 4.7 ext 2.00 and have Basis patch level 52 (minimumly), I am able to use SAP Front end printing.
You can use Access Method : G : Frontend print with control technologie
and also Host Printer : __DEFAULT
best regards,
ardhian

Printer not showing up on add printer

We have a network of both PCs and Macs and a central Sharp Copier. We have the latest driver for Yosemite but the copier is not showing up in the add printer list. When we try setting the Macs up through the IP menu it says unable to verify printer, etc.
The printer sets up fine on the PCs.
The printer IP shows up on an IP scanner but not on our Motorolla Router/Modem from our ISP (Broighthouse).
The Sharp guys have been out here and have determined the issue is not on the printer side and suggested contacting Apple.
Thanks in advance for the help!

Ok...so I have solved my problem. The new router was blocking port 631. I forward this port to the desktop ip address and all is well in windows printing land.

I book text boxes that are not used will not show up in the printed book?

If I don't want to use all the text boxes for my printed book will the outline be printed anyway?(black background with white text box) I assume there is no way to turn the captions off.
Many thanks in advance.
Dennis

Dunny
Welcome to the Apple user to user assistance forums
Which theme and layout are you discussing
In general text boxes do not show in printed books - however they must have something in them - at least a single space
But some clearly show up - in the travel theme the layouts that have text blocks that look like a torn piece of paper or a post card will of course print
Always preview your book and verify the resulting PDF to see what you rfinal book will look like - http://support.apple.com/kb/HT1040
And usually I can find an alternative layout with no text
LN

White swatch does not show on PDF or print-outs...

Hi,
I've been noticing this glitch with the white swatch option more and more:
When I apply it to objects, it appears in the file, but when I generate a PDF it vanishes, and of course does not show on the print-out either.
Also, it won't show up on the print-out directly output from Illustrator.
Anyone seen this issue?
When I change the color to anything else but white, the graphics show up again.
Thank you.

If you turn on Overprint Preview in Illustrator, does it also disappear?
Overprint may be turned on, check the Attributes pallet, and uncheck Overprint Fill and/or Overprint Stroke.

Attachments not showing when email message printed

I recently sent an e-mail with 11 attachments. When I printed that e-mail message, it did not show the 11 attachments in the body of message as has previously. Any suggestions?

Fixed it on my machine! Found the solution via an similar problem people were having in the Aperature program.
SEE HERE:
http://aperture.maccreate.com/2011/08/25/aperture-3-will-not-play-videos-if-lion -is-installed-and-3ivx-video-codec-is-installed/
I did a spotlight search for 3ivx on my computer and it found an 3ivx UNINSTALLER.
After uninstalling 3ivx and restarting - MOV VIDEO files worked again in my Apple Mail client.
I wasted 2 weekends of clean installs etc etc. Glad it's ficed though.

Print preview window not showing page to be printed

My wife and I just downloaded Firefox to our new Macbook Airs with Lion. The small preview box in the print layout widow does not show the page being previewed. In addition, the selected print windows are not holding from print session to print session.
I love Firefox on my old Mac, so please help us resolve this problem.
Pete
[email protected]

Sean, I was importing directly from the camera to Lightroom. I might add that I have been using this same procedure for a couple of years now and only within the past few weeks have the problems come up and if I made some change somewhere along the line I certainly have no idea what the change was. As I have mentioned before in some of this forums communications, when I imported directly from a card reader outside of the camera, everything was just as it should be and yet up to a couple of weeks ago, I could import directly either from the camera or a reader card with the same perfect results. (This is from my Canon XTi as I do not have a card reader yet for the G10) I would assume a card reader will work as well for the G10 and so I have ordered one and hopefully this will be a rather simple solution to the problem. As John had indicated in one of his messages he occasionally liked to import directly from the camera and I echo that as I do also.
Bob

Printer NOT showing up in "ADD PRINTER"

Hi,
I am installing the software for HP Officejet Pro 8610. I am at the section where I must create a print queue. I followed the instructions and clicked the "Add Printer" button. It says a dialog will appear listing available printers on my local network.
Well the box came up and there is nothing in it. It says in the instructions that "It may take a few moments for your printer to appear in the list." However, I have waited for a VERY long time and nothing is coming up.
Any suggestions?
Thanks!

Hello there! Welcome to the forums @kbyers117
I saw your post about the issues you are having with installing your Officejet 8610 on your Mac.
Please let me know which Mac OS X you are running, and how you are connecting the printer to your computer (usb, wireless, or ethernet).
I will then look into some steps to lend you a hand.
Thank you
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Nothing Shows up in my Printer Queue

I have a HP Colour Laserjet CP1515n. I've connected through a USB cable not Via the network. I have installed it and all works fine besides from one thing. Whenever I send a document to print it prints straight to the printer. Therefore nothing goes in to the Print Queue. I then can't delete documents if they are by mistake etc. Does anyone have an Idea as to why this is happening?
Thanks
Message Edited by Logoff on 11-19-2009 06:17 AM

Yes, I have been through the documentation. I have isolated the problem to the SGD Server by working my way through the checklists. The results on the check for display say:
- Printing services available
- Jobs spooled: 0
Total jobs spooled: 0
I have checked the Printing tab section of the admin console and everything is in order there.
I am not using an array just a single host and trying to configure for the first time.
Ghostscript is found and worked in the scripts.
I tried printing the testpage using the script and I also tried direct but received nothing on the client.
Using the lpstat -t command I get the following:
scheduler is running
system default destination: tta_printer
device for tta_pdfprinter: lpd://acrtek-lab.com/tta_pdfprinter
device for tta_printer: lpd://acrtek-lab.com/tta_printer
tta_pdfprinter accepting requests since Mon Apr 19 15:04:29 2010
tta_printer accepting requests since Mon Apr 19 16:13:16 2010
printer tta_pdfprinter is idle. enabled since Mon Apr 19 15:04:29 2010
printer tta_printer is idle. enabled since Mon Apr 19 16:13:16 2010
I have verified that print jobs are transferred from the Application hosts to the SGD Server. I am able to locate them in /opt/tarantella/var/spool where they stay for awhile then they disappear. If I watch the CUPS console I see the job appear and it shows as completed then it appears again as a held job and then eventually aborts.
it appears that what ever is supposed to be sending the job to the client is either not receiving the job or is failing but I am not sure what and cannot find any errors that point to a problem.
Steve

Not showing Currency Code on Print Layout

Hi to everyone,
Is there a possibility not to show the currency code on the document layout, ie, when printing document
Thanks
Kentish

Hi Kentish,
That would be depending on each document. You may change variable to a database field to show amount without currency code.
Thanks,
Gordon

Canon MX870 not showing up as a printing option

I just got a refurb Macbook Pro from the Apple store and upgraded it to Mavericks. I got the updated print and scan drivers installed (mavericks approved) and the printer is showing up under "Printers" in sys prefs. But when I go to print from any app it isn't showing up as an option to print. That's odd. I restarted the machine but still nothing. I can get it to scan correctly but not print. Any help? Thanks.

It sounds like the printer is not installed correctly. Can you open System Information and select Printers in the left column. The information about the printer will appear in the right pane, unless you have more than one printer in which case you will have to select the MX870 in the top right pane. Can you select all this information, copy and paste it back here for me to check.

Eprint submissions not showing up in hpconnected print queue

Similar Messages

Maybe you are looking for