Epson artisan 810 communication server error

I cannot conect to the printer! I have an Airport and it is the only think that is not showing up! It was on there and then I deleted it because it kept giving me a communication error. I thouht deleting it and reinstaling it would help. NOPE, Still can't connect to my Epson! HELP!

Try turning off the printer and unplugging its power cord for several minutes. Then reconnect the power and turn it back on. This has been known to help to get a printer visible on a wireless network again.
If the above still fails to make the printer visible to the Mac, check the network settings for the printer and ensure it is still connected to the network. The Airport Utility can help with this by showing all devices that are currently connected to the Airport router.

Similar Messages

Epson Artisan 810 issues - can scan and communicate but not print!

I just purchased a new Macbook Pro (13") - my first ever Mac - and am trying to get it to print with my Epson Artisan 810. Like many others I am having problems but none of the posted solutions work for me.
I installed it fresh initially with the drivers from the Epson website, I selected the Bonjour option, I was even able to download whatever update was out there through the Software Update feature, but still the same issue. The printer scans w/o a problem, it can tell me the ink levels and access the maintenance page w/o problems, but cannot print.
Whenever I print SOME message must make it to the printer because as soon as I hit print the printer starts making noise as if it is going to load paper and print, but then almost immediately it cancels the print. The printer log ALWAYS give the same error no matter what document or program I try to print from:
Error: /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpll.app/Contents/MacOS /rastertoescpll failed
I have tried uninstalling and reinstalling the printer over and over and I keep getting this same error and immediate print job cancellation. What the heck is the problem here?

John, I deleted the printer and deleted those folders and reinstalled the printer using the printer menu. When I tried the apple software update it said my software was up to date and didn't offer an option to get updated print drivers. I tried printing again and the same thing happened.
Syd,
I am trying to print from the Macbook to the Artisan entirely over a wireless network. The Macbook has not been plugged directly into the printer or to the router at any point in this. I did try what you suggested, resetting the printing system, and as earlier it did not offer any software updates when I looked for one. I tried printing again and the same result.
I dug around some more directories and found some more files with the epson name in there and deleted those and then attempted to reinstall using the printer setup page, and then again tried a software update and again it didn't find any new drivers, and of course the same printing error occurred again.
It sure appears that the MacOS is holding onto drivers somewhere that I cannot discover because when I reinstall the printer it takes it all of 3-4 seconds to install, and when I try to do the software update it is not finding any new drivers anywhere.
Syd, I agree that there seems to be something specifically corrupted about the printer driver itself, however, but is there another way to remove drivers?
Should I try uninstalling everything and attempting a USB installation to see if prints that way?

Epson Artisan 810 and Snow Leopard

Up until yesterday, a new Epson Artisan 810 all-in-one printer, connected direct to the Mac via USB, worked perfectly.
Now the printer queue icon appears, disappears and nothing happens. I am able to use the all-in-one's scanning feature via Image Capture, and printing seems to work on my 17-inch Early 2008 MacBook Pro.
So far I've gone through the repair disk permissions route and reset the printing system. I also reinstalled Epson's Snow Leopard printer drives. No change.
Another printer, an Ethernet networked Xerox Phaser 8560DN works fine.
I welcome the collective wisdom of this board to solve this problem before I go to Epson and have a headache.
Peace,
Gene

using iphoto on macbook with 10.6.2. Not able to print from iphoto. Get ijpcfoundation plugin error. have seen some posts and tried fixes described but no solution yet. Scheduled apple expert call and was told basically they didn't have a fix and might consider buying a new printer. This is my first mac product and switched from pc to avoid problems like this. Hard to believe that is the customer service you get from Apple.

My G4 w Tiger OS X won't connect to an Epson Artisan 810 All-In-One Printer

My G4 with Tiger connected via USB 1.1 to an Epson Artisan 810 Combination Copier, Printer, Scanner, and Fax won't add to the Printer List of my G4 with OSX 10.4.11. The error message is "An error occurred while trying to add the selected printer. Error: -9672 and has Epson Preferred Support stumped. Three individual techs each one building on previous attempts tracked by reference numbers end up with the same error -9672. The following are rough outlines of attempts to add the Artisan 810 to the other (hp) Inkjet 5550 printer on the Printer List for the G4.
1. Trash the com.apple.printer.plists, repair permissions, and install Printer Driver v6.61 (epson13216.dmg). Load Printer SetUp Utility, click on + (add) to show the Artisan 810 on the list to add, click on add, only to get error -9672.
2. Install instead the Drivers and Utilities Combo Package for the printer (epson13613.dmg). Same result: error -9672.
3. Trash Epson plug-ins in Library> Printer> Epson as well as Epsondriver.pkg in Receipts. Then install Printer Driver v6.61 again. No luck.
The last support tech suggested going to Apple (the Genius Bar) for help, essentially saying "it's an Apple issue".
BTW, the device checks out in a test using the copy feature. Beautiful!
Any ideas would be most welcome.
Thanks.

Hello Raymon,
I noticed you have USB 1.1 and that a
requirement for the 810 is High-Speed
USB.
PC Connection Hi-Speed USB, Ethernet 10 Base-T/100 Base-TX, IEEE 802.11b, IEEE 802.11g, USB host
http://www.google.com/m/products/detail?q=epsonartisan810&source=search&channel=products&cid=18224847687795089337&ptab=c&ei=lPgbTYDuBd T-tgfyr8eTAQ&ved=0CBsQ8wIwAg#
Select Specs at this link.
If you have a 10/100 Ethernet connector laying around you
can try to connect it that way.
Good Luck,
A
Message was edited by: ANOVA

The photo print quality from my Mac to my Epson Artisan 810 is poor. When I take the same photo files (JPEGs) to my PC to print to the same printer without even uploading them to the PC, they print brighter and crisper from my PC.

The photo print quality from my Mac to my Epson Artisan 810 is poor. I just purchased my iMac for my photography business in Jan. (this is my first Mac). When I first tried printing, I noticed the quality wasn't as good as I expected it to be. Then, I had to print 4-3.5x5s on a sheet, so I e-mailed the image to myself and opened it on my PC to print it (much easier to print that way on PC in Windows Photo Gallery - I think it's impossible to print that way in iPhoto). That's when I first noticed that when I take the same photo files (JPEGs) to my PC to print to the same printer without even uploading them to the PC, they print brighter and crisper from my PC.
I've already been on the phone and e-mail w/Applecare many times over this issue. We've tried creating a test user and printing from there, and we've tried reinstalling the OS. I've tried printing from iPhoto, ImageCapture, and Preview apps/utilities, all w/the same result - no comparison to the PC-printed versions (no enhancements have been performed on the PC).
I'm out of ideas, and so is Applecare. They say it's most likely a driver issue b/c the printer is outdated, and that the only solution is to buy a new printer. BUT it is a pain for me to purchase a new printer - it takes days of research due to the nature of my business and the fact that I need a printer that can print directly onto a disc. I love this printer and don't want to have to buy a new one if I don't have to.

englishfreak2004 wrote:
Yes. I've checked for updates, and the driver I installed is the same as the one on Epson's website. I also spoke with Epson Customer Service, which was a dead end. Apple says the problem is due to an Epson driver issue (blaming Epson), but Epson says that with the older printers, it's actually Apple who creates the driver, so the problem is actually with Apple. Typical he-said, she-said...
Maybe not. Probably worth checking here:
Epson drivers for Mavericks:
http://www.epson.com/cgi-bin/Store/support/SupportMavericks.jsp

Epson Artisan 810 in duplex printing, reverses the second page, so that it is upside down in relation to the first page. Does anyone know how to set the second page i.e the reverse side of the page, in the correct direction?in the

Epson Artisan 810 in duplex printing, reverses the second page, so that it is upside down in relation to the first page. Does anyone know how to set the second page.... i.e the reverse side of the page.....in the correct direction?
It worked perfectly last week, now there are problems.
Thanks for any advice.

Epson Artisan 810 in duplex printing, reverses the second page, so that it is upside down in relation to the first page. Does anyone know how to set the second page.... i.e the reverse side of the page.....in the correct direction?
It worked perfectly last week, now there are problems.
Thanks for any advice.

EPSON Artisan 810 a Bi-Function, not Multi-Function, All-In-One

I was in a local OfficeMax, looking at an *EPSON Artisan 810* all-in-one (Print, Scan. FAX, Copy), which came in a box covered with text and imagery detailing all of the amazing features it has. To my delight, I discovered that it supported OS X, albeit, they note that "some features like sharing memory cards over a network may not be supported". You'd think that would imply that tertiary (or specialty) functions may not work. But, surely, the basic 4 functions would, right?
It would have been nice if the employees had any kind of a clue with regard to the products they sell. But they don't. So I checked some support forums and the EPSON driver download page (on my phone), and sure enough, they even have Snow Leopard drivers. So I buy the printer and take it home.
I should have suspected something may be amiss when the installer asked me to enter my administrator password, but the dialog requesting the credentials kept losing focus, making it difficult to type in my password. Yikes.
I managed to get through the 30-part install (well, it felt like 30 separate, chained installers). The installer vanished, and I had no printer in my "Print and FAX" Preference Pane. Nice.
So, I add a printer manually, and it did see the EPSON as a Bonjour device. So I jump over to try the scanner, and I get a troubleshooter. After scrounging around the web, I found some advice from a user who discovered that you have to go into the Utilities folder and run an EPSON scanner utility to find and configure the device. ugh. Once I did that, it seemed to work.
Now, on to the FAX. The preference pane did not see a FAX device anywhere, and the EPSON printer itself has no FAX capabilities. So back to the web. After an hour of searching, nada. And no one even complaining about this apparent "missing" feature. So I hit the manual, and notice that FAXing from a computer is only supported in Windows.
At this point, I'm not even going to try to get the "Copy" function working.
OFFICEMAX Knowledgeable Sales Staff: FAIL
EPSON Customer Support: FAIL
EPSON Product: FAIL
EPSON Integrity: FAIL
So, in summary, this is a bi-function, not a multi-function, device. It prints and scans. They should put this on the box so people know what they're getting (or in this case, not getting). It's a real shame too, because I went with EPSON because Hewlett Packard did something similar with a computer I bought. The machine was billed as a multimedia and entertainment computer, yet, it couldn't play a game that was 5 years old. Do any of these companies have their metaphoric poop together?
And don't get me started on Lexmark.

Epson has the (annoying to me) built-in default of numbering each scan; so whatever name you would decide to use, you would still wind up with "mypicture093.jpg" for instance. That is true if you use the Epson Scan software.In any case, if you use that, once you click on "scan", you should get a new pop up window where you can enter the name (called Prefix by Epson) and where to save it. You cannot get rid of the "start number", but you can delete the number once the icon appears on your desktop or in a folder: just click it once and then hit "return" on your keyboard and you can change part of the name or the entire name for that matter.
If you choose to use the OS built-in app (under System Preferences -> Print & Fax), simply highlight the Artisan 810 and click on Scan and then on "open scanner"; you are then presented with a new window where you can change all sorts of settings incl. the name.

Anyone successfully install a epson artisan 810?

greetings all,
has anyone successfully install a epson artisan 810 on a macpro 3.1 with Leopard (10.5.8) on it or any mac with 10.5.8? I have tried numerous ways after reading others posts all over. I just ordered a wifi card to see if that would get it going as wifi, the 2008 macpro basic model did not have wifi. I can get it to print out of all my graphic programs connecting it thru usb direct using the artisan 835 driver. It will not scan out of photoshop I have to use Espon Scan (the bundled scanning software).
Any help would be appreciated
Thanks

Hmmm...accordin' to Epson, the software you needed should have been included on a software CD. Epson sez you can add a printer via Bonjour. I see various versions of the all-in-one software on Epson's website, including stuff for 10.5.8. and no, it'll probably not scan via Photoshop. I think you have to install some kinda Twain plugin for the Epson scanner from the Photoshop DVD (optional install??). You may have to find out and manually add the printer's IP address...sorry I couldn't be of more help
John B

Why will my epson artisan 810 will not print with ipad?

Why will my epson artisan 810 not print with iPad?

Because it is not a Airprint enabled printer.
http://support.apple.com/kb/ht4356

Need help getting OS 10.4.11 to recognize my new Epson Artisan 810

I just got an Epson Artisan 810 all in one printer. My macbook recognizes the printer (running through my wireless hub) but not the scanner. I have attempted to download the scanner drivers twice now.
Do I need to upgrade to Snow Leopard for this to work? I am operating with 10.4.11 and was previously using an HP Deskjet 950C.
Any suggestions?

Welcome to Apple Discussions, lynnd33,
Do I need to upgrade to Snow Leopard for this to work?
No. It should work with Mac OS X 10.3.9, 10.4.11, 10.5.x, or 10.6.x
I just got an Epson Artisan 810 all in one printer. My macbook recognizes the printer (running through my wireless hub) but not the scanner.
You did not say, so did you restart your computer after installing the software and network connection? You might consider power cycling everything, i.e., shutdown everything, disconnect the broadband modem and hub from power, and wait 10-15 seconds. Then plug in power to Braodband modem first, wait about 5 seconds and plug in wireless hub/router. Once both devices light up normally turn on the printer and lastly, your computer. Once the computer is back up, repair disk permissions with Disk Utility.
HTH

Can't print to CD/DVD on Epson Artisan 810

I'm trying to print to the CD/DVD tray on the Epson Artisan 810. The option is greyed out (disabled) on the dialogue box, and I've found no help on the internet.
I'm connected via Wi-Fi, have installed the requisite Epson & OSX drivers, and can print and scan without issue.
Anyone have any success printing to CD/DVD? Is there something I'm missing?

Ryan Scott wrote:
Not a pretty app, but it works well enough.
I am glad that it works. I haven't tried it yet but I noticed that the program got installed when I installed my printer last week and I figured that it was the one

Epson Artisan 810 comm error

When scanning with the 810 from its control panel for "scan to email",as soon as I push on the scan to email via USB on the panel it gives a comm error and says to check if computer is connected.
This is the second 810 to do the same thing. Unistalled/reinstalled drivers, no luck. The scan from the computer to the scanner works OK without error but want to use the control panel for fast and easy scan to emails.
Tried different usb cable, same results.
Really am stumped. Epson tech blames IMAC software, Apple support says its in the all in one pntr/scanner. Epson says they have not heard of this problem before.
Am using new Snow Leopard on 1 year old computer

I have the same problem. Everything works fine, except that from the printer console, the only option for scan to Email/PDF/PC only gives the option for USB Connection (which is inconvenient for me to use). My MacBook Pro does not show up in the list like the photos in the instructions.
I tried installing "Drivers and Utilities Combo Package - Network" dated 1/04/10, from Epson's site, file epson13616.dmg, to no avail.
The Artisan 810 is connected by ethernet to my Time Capsule (internal network) and the MBP is connected by wireless to the same network. It will scan fine from the application on the Mac, but not from the unit's console. Really disappointing, since instead of putting something on the printer, and punching a couple buttons, you have to put it on there, go to the computer (on the other side of the room for me), pull up the software, scan, then go back to the printer to remove the item (or flip the page!)

Epson Artisan 810 gives error when prints from 10.6.2

I know that Epson update 2.2 was released for 10.6.1. But it doesn't seem to help when printing from any application with 10.6.2. Should I downgrade back to 10.6.1? I have an Artisan 810 that won't print from 10.6.1 on a MacBook Pro that came out in September of 2009. It will print a sample page from the utility, and run the print head cleaning utilities, but won't print a document. It makes some indication that it can't deal with a postscript file in the error in the print queue the moment I send a print job from Neo Office or Safari. I'm connected via USB. Eventually I'd like to figure out how to add it to my Time Capsule's 802.11n network if possible. But first let's get it working under USB.

I just went through this and seriously considered publishing the directions so I reckon this is my chance.
When all was said and done, I only used the Epson utility to remove all of the installed Epson software, did not use any drivers as provided by them, including the already installed Photo R280 drivers for my other printer, and started over.
Once done, I used the OSX Print & Fax System Preference to install the 810 as a new printer and let Software Update do its thing. It seems to load and install everything needed to make the thing work. Most of the Epson stuff seems useless and I find that the OSX Image Capture utility does a great job of running the scanner part.
The most important thing I learned is that the directions and utilities as provided by Epson are not very helpful. The network setup utility they provide doesn't work at all on a Mac and looks exactly like the Windows XP version. I got very frustrated and simply accessed the menus myself on the 810's control panel and joined it with the wireless network manually. It was way easier and less frustrating then trying to get the Epson junkware working.
As an aside, there are a kajillion little plastic thingies that can break and cause problems in this thing. Make sure to register it and get the free extended warranty
Other than the installation pains this has turned out to be a pretty incredible little device. I already have a great scanner and an adequate photo printer, but I needed a fax modem, and for about the same price as the modem I ended up with a lot of other functionality as well.
You can always page me in the lounge if you need any further input.
-DP

Epson Artisan 810 -- Can't Scan to PC using Wireless or USB

I can scan using the Epson Scan Utility on my iMac and do so wirelessly, but cannot use the one-touch functionality of the Artisan 810 to either Scan to PC by Wireless Connection or by USB Connection. Wireless Connection doesn't even appear on the touch screen as an option! If I try to Scan to PC by selecting "USB Connection" I get "Communication error. Make sure the computer is connected, then try again." I have installed the newest driver from Epson -(Epson 13616.dmg) and am having no luck. Epson has been of no help other than to send me the latest driver before it was released. Help and thanks in advance!

i had a similar problem -I connected by printer to an iMac via a network cable to a Time Machine 802.111 router. Could print but not scan. I could only get the scan functions working by setting up the wireless connection on the printer. But then I could not print until i reconnected the network cable between the printer and the TIme capsule. Tel support from Epson seemed more confused than me!
Should I have to have the printer networked by cable as well as wireless? That seems silly. I must be missing a step in one of the setups.

Epson Artisan 810 - Beware *really* bad drivers..

Error: /Library/Printers/EPSON/InkjetPrinter2/Filter/rastertoescpll.app/Contents/MacOS /rastertoescpll failed
I can't get rid of this message when trying to print. I contacted Epson support, and they can't help. Even after re-installing the drivers, reseting the printer system via preferences, and disk utility permissions. For those that are curious, I installed the latest DMG from Epson. (epson13616.dmg)
Some people have had good luck. I haven't.
If anyone is currently on 10.6.2, and are considering an Epson, you might want to think again. These printers are definitely not plug an play. In some cases (such as mine) the won't work at all.
bob..

The latest Artisan 810 drivers are available via Apple's Software Update. However before trying to download them from there, you should remove all drivers from your system. Here's how to reset your printing system:
1. Control-click or right-click a print queue in the ""Printers"" pane.
2. Choose ""Reset printing system..."" from the contextual menu.
3. Click ""OK"" in the ""Are you sure..."" confirmation sheet.
You can follow the troubleshooting steps in the Apple articles:
http://support.apple.com/kb/HT3669?viewlocale=en_US
http://support.apple.com/kb/HT3771
If all of this doesn't work you can see if the issue is with the user account or system wide by creating a new OSX user account and see if that user has the same issue.
Let me know if any of these steps worked for you.
Syd

Epson artisan 810 communication server error

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