Error 2 during TM backup -- drive can't be repaired. What next?

*Time Machine log:*
Starting standard backup
Backing up to: /Volumes/TM v.3-Leopard/Backups.backupdb
Error: (-50) Creating directory 2010-12-27-180631.inProgress
Failed to make snapshot container.
Backup failed with error: 2
*Attempted repair with Disk Utility:*
Verify and Repair volume “TM v.3-Leopard”
Checking Journaled HFS Plus volume.
Checking Extents Overflow file.
Checking Catalog file.
Invalid node structure (in red text)
Rebuilding Catalog B-tree.
The volume could not be repaired. (in red text)
Error: Filesystem verify or repair failed. (in red text)
*Volume can no longer be mounted.*
The FAQ/Hints said that a "heavy duty" disk repair utility might work.
I have Drive Genius 3. Since the volume can't be mounted, I can't try it.
Any other suggestions?
Thanks
harv47

Does Disk Utility see it at all anymore?
If not, eject and disconnect it power it off for a few moments, then Restart your Mac. Reconnect and see if either Disk Utility or Drive Genius can see it.
Be sure all connections are snug and secure; try different ports, cables, and combinations of the two (a plug that works fine in one port may not make good contact in another).
It does sound like either the data is corrupted beyond repair, and/or the drive is failing or has failed.

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I have erased everything buit that didn't work, I have tried to reinstall from the apple disk so...I am thinking it is time for a new hard drive( I think, but not sure) where do I get one and if I sdo will it help the problem?
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Did you try zeroing the Drve before installing?
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Number of System Log Errors Increasing During Nightly Backup - What Can Be Done?

Right now, I'm getting quite a number of warnings and errors with my nightly (wbadmin) backups to external USB drive using Windows 8.1 and the Spring Update. Fortunately, the VSS-integrated system image backups are still sound, but it seems as though
Windows 8.1 is becoming less and less aware and tolerant of them. That's not right!
With Windows 8.1 before the Spring Update I was seeing the warnings, but not the FilterManager errors. The update brought the errors.
Perhaps not too many Windows 8 users use wbadmin start backup -vssFull commands to do their backups, but I'm sure a lot of folks running Server 2012 do.
What can be done to make the backup process smoother and eliminate these warnings and errors?
Here's the specific list of warnings / errors I got from last night, which started at 2:00am and ran to 4:26am:
As usual, clicking the Event Log Online Help button yields: "We're sorry, but the page you requested could not be found. You can search on TechNet for more information." Microsoft, you know that needs to be fixed too, right?
The specific command I'm using, via the Task Scheduler, is:
wbadmin start backup -allCritial -vssFull -quiet -backupTarget:G:\
For those who might suggest 3rd party backup, bear in mind I very much want the VSS integration that Windows Backup provides, and while wbadmin is producing backups that can actually be restored I can ignore these warnings and errors. But it would
be nice to not have them.
And yes, I've considered 3rd party backup solutions, but while wbadmin is producing VSS-integrated system image backups that can be restored from the Windows startup recovery environment I'd prefer those.
-Noel
Detailed how-to in my eBooks:
Configure The Windows 7 "To Work" Options
Configure The Windows 8 "To Work" Options

The errors suddenly stopped on their own, but the warnings continue.
As with most software issues, the errors came back again, specifically after a reboot mandated by yet another Windows Update. I'm assuming they stopped before because the Filter Manager just gave up, or maybe the volume numbers got too high (notably
the volume numbers started over again at a lower number).
As of last night, these messages apparently having to do with my wbadmin backup (which starts at 2am) were logged in my System Event Log:
2:00:00 (Information) - Virtual Disk Service - Service started.
2:01:52 (Information) - Ntfs (Microsoft-Windows-Ntfs) - Volume System Reserved (\Device\HarddiskVolumeShadowCopy22) is healthy. No action is needed.
2:02:15 (Information) - Ntfs (Microsoft-Windows-Ntfs) - Volume C - NoelC4 SSD (\Device\HarddiskVolumeShadowCopy23) is healthy. No action is needed.
2:02:17 (Information) - Kernel-General - TxR init phase for hive \??\GLOBALROOT\Device\HarddiskVolumeShadowCopy23\Windows\system32\config\SYSTEM (TM: {5df557d3-c9aa-11e3-829a-1803734ec99c}, RM: {5df557d2-c9aa-11e3-829a-1803734ec99c}) finished with
result=0xC00000A2 (Internal code=7).
2:02:17 (Information) - Kernel-General - TxR init phase for hive \??\GLOBALROOT\Device\HarddiskVolumeShadowCopy23\Windows\system32\config\DRIVERS (TM: {5df557d5-c9aa-11e3-829a-1803734ec99c}, RM: {5df557d4-c9aa-11e3-829a-1803734ec99c}) finished with
result=0xC00000A2 (Internal code=7).
2:02:21 (Information) - Kernel-General - The access history in hive \??\GLOBALROOT\Device\HarddiskVolumeShadowCopy23\Users\default\ntuser.dat was cleared updating 528 keys and creating 29 modified pages.
2:02:25 (Information) - FilterManager - File System Filter 'FsDepends' (6.3, ?2013?-?08?-?22T07:39:42.000000000Z) has successfully loaded and registered with Filter Manager.
2:02:27 (Warning) - disk - Disk 5 has been surprise removed.
2:02:29 (Warning) - disk - Disk 5 has been surprise removed.
2:02:44 (Error) - FilterManager - Filter Manager failed to attach to volume '\Device\HarddiskVolume15'. This volume will be unavailable for filtering until a reboot. The final status was 0xC03A001C.
2:02:44 (Error) - FilterManager - Filter Manager failed to attach to volume '\Device\HarddiskVolume15'. This volume will be unavailable for filtering until a reboot. The final status was 0xC03A001C.
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2:30:00 (Information) - Virtual Disk Service - Service stopped.
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Detailed how-to in my eBooks:
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Error Dialogue: "Time Machine Backup Disk Can't be Found"

Hello -
I am trying to "Enter Time Machine" (which is on a Time Capsule); but when I try this, I am met by the error message "Your Time Machine Backup Disk Can't be Found" with the option given to "Set up My Time Machine".
Needless to say, my Time Machine has been set up for months. When I look in the preferences, it clearly shows the disk I'm connected to (here's a screenshot of the error dialogue alongside my Time Machine preferences: http://cl.ly/1HGk).
Any idea what the best course of action is here.
ADDITIONAL NOTE: notice from the screenshot that Time Machine thinks the earliest backup is only 1 day prior. This is also strange as I have said I've had Time Machine working on this Time Capsule for months. I called Apple about this and was told that a software update had gone out yesterday that reformatted the drives and started the backups all over again. While completely fishy - I don't remember agreeing to any software update dialogue about erasing my Time Capsule - I took them at their word. Not sure if this is related, but thought I should mention it.
Thanks Crew!

MattLat wrote:
Hello -
I am trying to "Enter Time Machine" (which is on a Time Capsule); but when I try this, I am met by the error message "Your Time Machine Backup Disk Can't be Found" with the option given to "Set up My Time Machine".
Needless to say, my Time Machine has been set up for months. When I look in the preferences, it clearly shows the disk I'm connected to (here's a screenshot of the error dialogue alongside my Time Machine preferences: http://cl.ly/1HGk).
Any idea what the best course of action is here.
The +sparse bundle+ containing your backups may be corrupted. Repair it, per #A5 in Time Machine - Troubleshooting (or use the link in *User Tips* at the top of the +Time Machine+ forum).
If that doesn't help, try a "full reset" of Time Machine, per #A4 there.
ADDITIONAL NOTE: notice from the screenshot that Time Machine thinks the earliest backup is only 1 day prior. This is also strange as I have said I've had Time Machine working on this Time Capsule for months. I called Apple about this and was told that a software update had gone out yesterday that reformatted the drives and started the backups all over again.
That's the first I've heard of that. They may have been referring to the +Time Capsule Backup Update 1.0+ update several weeks ago, that some folks got but others didn't. If it finds a problem, it sends the message in this article: http://support.apple.com/kb/HT4076 The existing sparse bundle is renamed and locked, and a new one made.

How can I completely restore my mac when I haven't made a backup and my hard drive can't be repaired with Disk Utility?

If I use FireWire target disk mode to copy the entire hard drive to another external drive can I then erase the damaged hard drive, reinstall Lion with it's handy recovery function and copy everything back as it was?
I have an iMac (using Time Machine) which contains much of what is on the damaged MacBook Pro but the laptop has music and photos that only exist there... So can I restore the laptop from the iMac's Time Machine backups?
Just wanted some advice before I take the plunge...
Thanks,
Joe

joefromthehill wrote:
If I use FireWire target disk mode to copy the entire hard drive to another external drive can I then erase the damaged hard drive, reinstall Lion with it's handy recovery function and copy everything back as it was?
Maybe. But you'd be better off to make a "bootable clone," via CarbonCopyCloner, SuperDuper, or the Restore tab of Disk Utility. Then you can start up from the clone (hold the Option key while starting and select it from the display you'll get after a few moments), and make sure everything's there (at least as well as on your internal HD).
I'd then strongly recommend also making a second backup, on a separate HD, "just in case" something goes wrong with the first one before you get this fixed. That doesn't happen often, but it does happen.
But . . . are you sure you have to erase the HD? If it's directory damage, you may be able to fix it. See #6 in Using Disk Utility, start with the yellow box there.
I have an iMac (using Time Machine) which contains much of what is on the damaged MacBook Pro but the laptop has music and photos that only exist there... So can I restore the laptop from the iMac's Time Machine backups?
Yes, you can do that, by erasing the internal HD, installing OSX, then using Setup Assistant when it first starts up, to set it up just like the iMac. See Using Setup Assistant on Lion.
But try to fix the problem first; if that doesn't work, try the "clone" method. If it works, you won't lose the stuff on the MBP.
I guess I don't need to remind you, once this is sorted out, to make regular backups of the MBP, do I?

Disk utility recomends backing up files after hard drive can not be repaired?

My Mac mini will not complete the boot process. I am able to get to the disk utility by using the Snow Lepard disk that I recently purchased and pressing the option key. Disk utility is telling be that my disk can not be repaired and I should back up as much data as I can and reload the software.
Is there another disk repair program that could possibly fix what disk utility can not? Is it worth a try?
If not...
How do I back up data on the mounted disk since I can not access it? Do you recommend a perticular external hard drive and software to manage my backups?
Thank you.

Welcome to Apple Support Communities allensood!
You will get a wider audience and won't confuse the original poster with solutions that don't apply to them, if you start your own topic here
https://discussions.apple.com/community/desktop_computers/mac_mini?view=discussi ons
Unless you have a solution to try for the original poster, it is always best if you start your own topic.

MAIL: The upgrade failed - error occurred during upgrade. launching Mail Import assistant to repair damaged index did not work

After installing Yosemite, the Mail required an upgrade. the upgrade was completed but resulted in a message: The upgrade failed. error occurred during the upgrade, check continue to launch Mail Import Assistant.
This resulted in an instruction: Your mail index has been damaged. To repair it quit mail. Mail will repair index next time you open mail.
Following this instruction resulted in the same failure message being repeated continuously.
How do I proceed to upgrade the Mail app.?

If doing as the alert directs (relaunching Mail) has no effect, see below.
The new version of Mail stores its database in a different format than the old one, so the database has to be converted before Mail can use it. Sometimes the conversion fails because the old database is corrupt. The easy way to recover is to discard the old database and start afresh. You can do that without losing any messages, provided that:
☞ All your incoming mail accounts are on an IMAP or Exchange server
☞ You store sent messages on the server
☞ You don't have any "On My Mac" mailboxes
Most well-known independent mail services such as iCloud and Gmail are based on IMAP. On the other hand, ISP-hosted mail services almost always use POP. If your ISP is one of your mail service providers (or the only one), you probably can't use this procedure. Ask for further instructions in that case.
If you know that the conditions above are satisfied, continue as follows.
Quit Mail if it's running. Back up all data.
Open the Library folder in your home folder by holding down the option key and selecting
Go ▹ Library
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Open the Internet Accounts pane in System Preferences and recreate your mail accounts other than iCloud with the same settings as before. To recreate an iCloud mail account, all you have to do is open the iCloud preference pane and check the box marked Mail.
Launch Mail. If all goes well, your mailboxes should be restored automatically. The messages will be downloaded from the servers, so it may take a long time if you have very large mailboxes. Some people have mailboxes in the gigabyte range, and that may be a problem if your bandwidth usage is metered.
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I have an IMac running OS X 10.9.1.
I purchased a new 4TB G-Drive. After installation with Time Machine the drive correctly made backups for about 2 weeks. I installed Maverick.
Then I began to see the message “Unable to complete backup. An error occurred while creating the backup folder”
I called G-Technology. Using the erase function of Disc Utility we received the message “Disk erase failed. Disk Erase failed with the error: Couldn’t unmount disk”. It was determined that the disk was bad and I returned it to the vendor.
A second and then a third disk experienced similar failures after only two backups. G-Technology then said the problem was a computer problem
I called Apple support and allowed them access to my computer. After their intervention the disk worked for two backups and then failed.
I purchased a 1 TB G-Drive yesterday.
I thought I would give it a test and so I made it the backup drive for time machine. It made a primary backup and has been continuing to back up without the feared error message.
I went to the internet and have discovered that my problem has been experienced by others. It only occurs after an upgrade to Maverick.
It also only occurs with a Firewire connection.
The new drive has a USB connector. It works fine.
What next?

Which iMac (please be very specific) and also why have you not updated to 10.9.2?

500.11 GB Toshiba MK5065GSXF can't be repaired, what do I need to do?

Hello,
I've bought my Mac in 2011 and it has been working quite normally up until this couple of months.
Whenever I use it and try to open Safari, it starts to freeze and won't let me open any other applications.
So I have to shut it down and turn it on again and again. Sometimes it restarts itself (rarely but it does).
I read about this utility disk repair thing, which I just tried (not a good computer person) and it says that 500.11 GB Toshiba MK5065GSXF can't be repaired, failing. (and It's marked red).
So, I want to know what's there for me to do or what does this even mean?
Thanks in advance.
Luke
Processor 2.4 GHz Intel Core i5
Memory 4 GB
Software OS X 10.9.1

It mean the hard drive is failing. Backup all your files at once, IE Make a copy of them on an External drive.
Then you will need to have the hard drive replaced. you can do that yourself or take it to an Apple store to have them do it for you. You can also take it to must any competent computer repair place even if they don't specifically work on Mac computers. Changing the hard drive is very simple to do.
You will then need to reinstall OS X and all your programs and then copy back your personal files.

Windows 7 64bit error message during system backup

As part of a backup routine, I have a scheduled disk image backup to an external hard drive. This worked happily for some months - until now!
I now get an error message -
" The operation failed due to a device errror encountered with either the source or the destination. If the source or destination in on a disk, run CHKDSK/R on the source or destination volume. and then retry the operation.
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I have run CHKDSK but no errors reported.
Also I have tried two different external drives but get the same problem which makes me think the problem is with Windows Backup rather than the external drives.
Searching the web showed a solution or two but nothing worked - still got the problem.
Any bright ideas?
Thanks in advance
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Thanks C3PO
I do suspect that the problem lies somehow with the program and I have queries outstanding with MS and on one of their forums. However it has to be said that the answers, so far, have not helped.
I've checked that the relevant MS Services (in msconfig.exe) are running and used CHKDSK on both source and destination disks without finding any evident problems. What I have also come across is a fair number of comments that the Win 7 Backup program is unreliable in any event - one user saying that system image backups only work about 4 in 10 times.
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In the end, I think I will simply give up on Win 7 Backup and use Norton, although the system image backup was quick and neat whilst it worked.
Regards
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Upgrading iPhone 4 firmware yields error -5000 during initial backup step

I am trying to upgrade my iPhone 4 firmware from v4.3.5 to v5.0.1 as offered by iTunes (v10.5.2.11 running on Windows 7).
When I do so, I first get a notification, that iTunes is first backing up all phone data in order to be able to restore it to the phone after the upgrade. After a few minutes I then get an alert popup, that the backup failed with error -5000 and the warning, that if I choose to continue, I will loose all data from my iPhone. At this point of course I always choose to abort (I repeated the process 3 times now, each time with the same result).
What is this "error -5000" and how can I fix or avoid it? BTW: the computers HD has >75 GB left, so it can't be a space issue...
Michael
PS.: I thought I bought me an apple product to exactly avoid this kind of hassle and cryptic error messages...

I did as instructed (with mixed feeling I may add), but - alas - with the ame result, i.e. also with MSSE real time protection disabled I am getting the same "error -5000". I even rebooted (and then checked the setting again) to make sure it was really disabled before trying again.
Other options or suggestions?
Michael

Lost contacts and photos during a backup. Can I retrieve them without a new backup?

I plugged in my husband's phone to add music and it made me update iTunes before doing so. I did and it restored my husband's phone to an old backup from a while ago. He lost all his new contacts and photos, which include our daughter's birth that was this week. I'm so mad right now. Is there any way to recover these without a current backup?

If you had an IMAP mail account then all your emails are stored on the server, so install Thunderbird and create the IMAP mail account to see folders and emails on the server.
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* Backup: http://kb.mozillazine.org/Profile_backup
If you did not create a backup of the Profile, but backed up/saved emails as .eml files saved to an external device, then you could use this addon to put those .eml files back into the new Profile.
* https://freeshell.de//~kaosmos/mboximport-en.html

HT5262 during itunes backup how can i push contact and calendar information from my iphone to my computer

I want to transfer all my contact and calendar info from my iphone 4s to my home computer (not a mac). My home computer currently doesn't have this info on it.

See Recover your iTunes library from your iPod or iOS device.
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Disk Utility says "drive can't be repaired, disk and restore your backed up files."

My Mac Book Pro froze yesterday and I had to force restart it. It had been showing me messages that my hard drive disk was full for a while and I was in the middle of transferring files to my external hard drive and I accidentally put a huge large file from my external hard drive into the trash on my laptop which makes me wonder if that means I added more GB to a computer that was already very full. Anyway, after freezing I restarted it and the desktop wouldn't load properly. The desktop picture was there, but folders on desktop did not appear, finder bar was missing and the dock was acting super slow and nothing worked when clicked on. Then the next few attempts were around the same result and eventually became stuck on the apple logo, spinning gear and a progress bar that was not loading at all.
Here's what I've tried so far:
Safe mode- nothing happens
Command + R - I am unsure how to work this since I can't seem to find an internet connection when it prompts for one. None of the internet connections have much signal and my own information doesn't seem to load since the gear spins to find the internet connection name and password I typed to load it but can't seem to find it. Perhaps I have the wrong internet information, but I don't think so.
I tried Command + S to use in single user mode and type in a command to help fix the drive, BUT, even though the black screen and white lettering mode did show up, it remained in a place where I was not allowed to type anything and the last thing written at the bottom of the screen was something about set up for bluetooth, I think. I tried this twice and both times it stopped in the same place and I could not type a command.
Disk Utility using installation dvd to verify and repair disk. Verify says disk needs repair and then repair has some red colored phrases: Invalid volume file count. (It should be 786374 instead of 786274) Incorrect number of thread records. And there was another problem listed but I do not remember it. Then, near the end of repairing it says: "Disk Utility stopped repairing Macintosh HD." It tells me it couldn't repair the disk and that I should back up as many of my files as possible, reformat the disk and restore backed up files.
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I have an external hard drive and I tried plugging in and selecting the hard drive and making a "New Image" to copy to the external hard drive destination, but it just stops a few seconds into it and tells me there is an input/output error. I tried read only, read/write only, compressed options for making a copy and all yield the same result.
In Disk Utility, I believe I have a partition -the Macintosh HD. I have listed on the left hand side: 320.07 GB Hitachi HTSS45.....etc. and below it in non-bolded, grey lettering it says "Macintosh HD."
The Hitachi, when clicked upon, shows the S.M.A.R.T. status as Verified and the Macintosh HD doesn't show much in details except for "Not mounted."
At one point, the Macintosh HD was in bold lettering and seemed to be mounted for a few minutes. When that happened, I was able to see the details reading: Mount Point: /Volumes/Macintosh HD, Capacity: 319.73 GB, Available: 11.92 GB, Used: 307.81 GB, etc.
I'm getting nervous to keep turning on and off the computer on force start and shut downs, especially since I have been reading up that the longer the computer is on, the more the hard drive is in use and the more chance for it to start deleting or overwriting my files. Is this true?
It's not mounted anymore since it was momentarily mounted. I just want to get my files off the disk and save them to my external hard drive. That is my main goal right now. What can I do?
Thank you in advance for your help!

If you want to preserve the data on the boot drive, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data, you can skip this step.
There are several ways to back up a Mac that is unable to fully boot. You need an external hard drive to hold the backup data.
1. Boot into Recovery (command-R at startup) or from a local Time Machine backup volume (option key at startup.) Launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
2. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
3. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.

Error 2 during TM backup -- drive can't be repaired. What next?

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