Error -9812 after trying to update ipod touch to iOS 4

I tried to update my 2nd Generation ipod touch to iOS 4. After it went through downloading and it started to back up so I left it and when i came back the "connect to itunes screen was on my ipod. I tried reconnecting it to itunes but then an error message popped up saying that it "cannot connect to itunes store. unknown error (-9812)." There are no options for the ipod under the device menu.
Please help!!
Thank -you
P.S. I am running windows XP

stevie_why wrote:
unknown error (-9812)
try if his helps: http://blog.macguy.info/2010/01/itunes-error-9812-itunes-for-windows.html
here's the official troubleshooting tips: http://support.apple.com/kb/TS3297
JGG

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