Error after Integrating of Xcelsius SWF into Enterprise Portal

Hi all,
I integrated Xcelsius SWF file into portal using Business Objects Integration Kit - iView Template. I can see dashboard in Portal. Its working fine. I have Refresh Button in the Dashboard. If I refresh the dashboard , it shows cannot access External Data. Failed to get the document information(LO26315).
How can I resolve? Help me in this regard.
I am using BOE 3.1 and LO 3.1.
Thanks & Regards,
Hemalatha J

With a Live Office connection, you would typically use the URL iView and the opendocument URL to integrate the dashboard into the Enterprise Portal. There are existing posts on this forum about opendocument and Xcelsius dashboards.
Obviously you need to make sure the dashboard refreshes fine outside of the portal, for instance from Infoview.
Then, you need to look at the cross domain constraints : have both Infoview and Enterprise Portal in the same domain or use crossdomain.xml. They are lots of posts on this forum about that too.

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