Error Code 3131 on Ping Editing

What is the deal with not being able to edit any of my playlists lately?  I keep getting Error Code 3131 and to try back later.  Well, LATER has been 2 wks now!!  What is Apple doing about this glitch?  This is so frustrating!  This is NOT a computer problem, BTW.  This is an Apple/ITunes error. 

I have given up with Apple itunes advisers who were unable to resolve the 3131 error code They did via the chat service delete all my pre orders. They insisted on passing my issue onto one of the Apple techno geeks to resolve. However because all the pre orders had been deleted they couldn't help!!
Since then I have risked the pre order facility again and it works fine.

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