Error Message and Crash at Startup

Every time I try to start PP I get message /ppro721/releases/2013.10/shared/adobe/MediaCore/ASL/Foundation/Make?Mc/../../Src/Directo ryRegistry.cpp-283
I unistalled and reinstalled program and updates, but no luck. Any ideas?

Have you tried Adobe chat?
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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My project gets an error message and crashes everytime I go to render or preview on AE

I have recently starting using AE on my computer, every now and then its struggled to work but I haven't had any major issues until now.
When I try to render or preview my project I've had an error message pop up saying:
"After Effects error: crash occurred while invoking effect plug-in "Shatter".
then followed by a second message
"After Effects error: Crash in progress. Last logged message was <6492> <getdepthpinflags> <5> 32:32 bit
and finally
"After Effects can't continue: sorry, After Effects has crashed. See http://www.adobe.com/support/products/aftereffects.html for known issues. If you still can't resolve this issue, please contact Adobe Technical Support (2).
it then asks me to save and crashes.
I think it may be to do with my computer specs as it does struggle at times in other areas on AE
can someone tell me if i need to buy something like a new graphics card or something?
I don't have any knowledge when it comes to computer specs so heres a link to all the specifications for my computer: HP Support document - HP Support Center
please help me! need to have this project finished so if I need to buy something new for the computer i need to buy it straight away
thanks

How much ram do you have installed? Which OS? Your link to specs provides no details for your system.
What version of AE are you using down to the last decimal point?
We need to know something about your project. The kind of footage used, the size of the comp you are trying to render, the render settings are all critical information.

Title tool VideoFrameFactory error message and crashing

I have located a few mentions of this error among other users, but no Adobe response and no clear solution. In PP CS6, I am now getting a an error message every time I open the title tool: ../../src/VideoFrameFactory.cpp-78. About half the time it also crashes. Frustrated! I am trying to complete a two minute video and this portion is taking hours as I keep needing to open up the title tool related panels and to re-start the computer. Please help if you can.

I too have been having the same issue for weeks now.
I'm using Premiere CS6 6.0.3 creative cloud. VideoFrameFactory.cpp-78
Whenever I open a title, or make a new title, I receive the error.    Then I can do one of 2 things...
1. I can close the title, it will save, and then I can exit Premiere and restart Premiere. Upon opening a title, I will get the error message again.
2. I can open another Title (instead of closing Premiere). I will then get the same error message (videoframefactory.cpp-8), but then Premiere will crash. This is 100% occurance rate... If I receive the error, and I dont want premiere to crash, I must exit before opening another title.
I have seen this posted since 2010. Any chance of a fix? I tried various other leads... such as font re-installs, and deleting a WorkspaceConfig file. No luck with either of these.   Also tried a few iterations of Nvidia drivers, uninstall and reinstalls.
Any chance of some assistance? Has anyone else found a fix?   Every day I use the creative cloud, it feels more and more like I'm paying a monthly fee to be a beta tester...

Iweb 08: adobe flash player error messages and crashing when saving

Hi.   I switched not too long ago from an 08 Imac to a mid 2011 with Mountain Lion.    I brought the applications I could from the other computer, including Iweb 08.
today was the first time I tried to tweak my site with it. I opened the old file on the new computer using this method:
http://iwebfaq.org/site/iWeb_Transfer_Site.html
All seemed well at first. Then I got a slew of error messages to the effect of "Adobe® Flash® Player has stopped a potentially unsafe operation. The following local application on your computer or network: blah blah is trying to communicate with this internet-enabled loaction: blah blah blah".
My site is used to display my work in the video production field, so it's related to the various players/videos embedded.
In addition, when I tried to save after opening that first time, and any time, since, it crashes during the save.
Any ideas what's going on here?
Here're two of the pages on my site that were making iweb go nuts:
http://videoproduction.joshbass.com/Videoproduction-_ENG_Interviews.html
http://videoproduction.joshbass.com/Videoproduction-_Commercial.html
Thanks.

Whether or not you use iWeb, you may be aware that things have changed. Since you're a professional, I assume the trade must have talked about it.
I'm not a professional, but I have read about it for the past few years.
Adobe Flash is on it's way out. Especially on Mobile devices, such as my iPad, where your movies do not display.
Here's how I do it.
It started with this in Flash :
http://www.wyodor.net/_Movies/rolando/
Then made this with the <embed> code 4 years ago :
http://www.wyodor.net/Tutorials/ImageWidget/ClickMovie.html
And in a similar style, made for iPad :
http://www.wyodor.net/mfi/cultureclub/Movies.html
Then HTML5 came along and made a sample with custom code to explain it :
http://www.wyodor.net/_Demo/html5/HTML5Video.html
And with code from the Interwebs :
http://www.wyodor.net/_Demo/html5/HTML5_Zencoder.html
http://www.wyodor.net/_Movies/sublime/
And regarding the Adobe messages? It's not particular to your situation. It's a warning that you try to use Flash outside the protected area of a website.
You can either ignore it, or prevent it by making separate webpages for each flash video and then display them with an iframe in the HTML Snippet. The HTML5 demos above do that.
So the magic word is : Educate.

Premiere Pro CC error message and crash

Hi All,
I am in the middle of a project and on a tight deadline. I have Premiere Pro CC and have tried the phone line for help. However, after 90 minutes on hold, I gave up and thought I'd try here.
So I have a project that was loading fine yesterday. I shut PP down last night and all was good. Today I tried to open the project and it gave me an error message that read;
[/morereel64/releases/2013.09/shared/adobe/MediaCore/MediaLayer/ImporterHost/Make/Mac/../. ./Src/Audio/AudioWaveform.cpp-173]
After that, I click "Continue" and it then tells me "Sorry, a serious error has occured..."
I have tried uninstalling All Adobe Apps, using Cloud Cleaner, deleting my preferences, creating a new project and importing the old one in, exporting an XML to reimport... Nothing is working. And now I'm panicking!
Please can someone help? Please?
I'm kinda going out of my mind...
Thanks

New projects don't seem to have this problem with 7.2, but I have a critically important older project that I can't seem to make work even after deleting Media files and letting them rebuild. I also tried importing the old project into a new one. I sent it to speedgrade then saved it as the premiere project... and as soon as I open the premiere project... there it is again. It freezes... needs to be closed, and then the project is corrupted and unuseable. I spent a few hours with an Adobe Tech controlling my computer... until we ended up with the Blue Screen of Death. I really need some answers on this.. at LEAST how to salvage a good timeline from this project and make it work with SpeedGrade. This is a feature length documentary that is very large. The project is shot in 4K, but I'm editing with HD proxy footage for all except a couple of shots that I'm using the 4k Footage. MOST of the footage on the timeline is MPEG2 from a Sony F55. Some is from a Canon 1D.... and as I said.. a couple of shots are Sony XAVC 4K. HELP!

Error message and crashing of LabVIEW 5 when controlling K-Teams Khepera robot

I have the gripper turret attached to K-Team's Khepera 1 Robot and use the K-Team provided LabVIEW VI's to control the arm movement or gripper. Every so often I get an error message after the VI runs and LabVIEW has to shut down.
Does anyone know why this is? I dont' know whtehr you will know the exact cause but maybe what the error meassage below means. I am using LabVIEW 5.0 and the error message is shown below and in the attached file.
Thanks
Sam
LABVIEW caused an invalid page fault in
module LABVIEW.EXE at 0137:0076cc3b.
Registers:
EAX=00000004 CS=0137 EIP=0076cc3b EFLGS=00010212
EBX=00000074 SS=013f ESP=01a6fd68 EBP=01a6fd74
ECX=00000001 DS=013f ESI=0323c498 F
S=31bf
EDX=000000f4 ES=013f EDI=00000000 GS=013f
Bytes at CS:EIP:
f3 a5 5e 5f 59 8b e5 5d c3 57 06 1e 66 8e da 66
Stack dump:
0323c498 030b5b31 00000000 01a6fee4 006b4f21 0323c498 00000000 00000004 030b5b30 00000007 0323c0bc c10745e4 01a6fdd8 bffa4633 03076ece 03076e44
Attachments:
labviewgrippererror416.bmp ‏64 KB

I'm not an expert per say but this could be a Windows corrupted hard disk fault.
Perform System Backup!!!
Empty re-cycle bins
Delete Temporary files
Run disk check
Defrag hard disc
reboot
Defrag hard disc
Rationale
A page fault is either memory or memory being paged to hard disk. An error in allocation raises this issue. I have seen it most often when the hard disk is heavily fragmented and or mis-allocation of hard disk space as a result of the aforementioned and Microsoft Word leaves temporary files around that have caused these kinds of issues.
There is a smaller possiblity that you have faulty memory but that's much less likely I would think.
Run a load of apps like Notepad with BIG files in them to cause the system to fill up and page to disk
then see if you get the same issue.

I was forced into an update and now i get constant error messages and crashes I'm missing folders and it doesn't work the same way twice.

Last week I had a pop up that said I had an update from Thunderbird. It wouldn't take no for an answer and went ahead and did the update. It updated to 12.0.1 which from what I can see is already outdated. Since it did its update it hasn't worked right and I keep getting messages of long running scripts. I have messages running in tabs across the top that I can't get rid of. It takes extra steps to get back to the inbox. I also lost 2 of my folders. I' ran AVG scan and maintenance. Malwarebytes found 2 problems that it quarantined but didn't seem to be associated with T/bird. One folder came back after that. I have another folder that is labeled NSTMP that shows 518MB of use but when I open it there is nothing there. I'm not sure if I picked up something in the last update or not. It seems it tried to do this before and I told it never to update. At this point should I just update to the latest program and see what happens? I can't seem to find a way to transfer all of the folders to a thumb drive without going one message at a time and I'd at least like to back it up. Any thoughts/ideas appreciated. Thanks Doug T

If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Devices list, and then click Restore.

How long should I let Safe Mode startup run? I keep getting the "disk0s2 i/o error" message and I'm just not sure when to give up and try a different method. I already ran disk utility in Recovery Mode and it said there were no repairs needed.

How long should I let Safe Mode startup run? I keep getting the "disk0s2 i/o error" message and I'm just not sure when to give up and try a different method. I already ran disk utility in Recovery Mode and it said there were no repairs needed but it still kept getting stuck on the apple loading screen.

You have limited opportunity to attempt to create a backup of your created files.
That is what the SafeBoot or safemode appears to allow you -- at the moment.
Since the hard disk drive exhibits signs of failure or other major issues, plan
on a replacement in the near future. You may be able to get the computer to
start up in a regular full OS X (not safe mode) but consider its hours are limited.
An externally enclosed hard disk drive (with own power supply, not relying on
Mac ports to run it) is a good basic means of which to use a disk utility to make
a copy or a Clone of the current OS X. This may help retrieve an archive that
could be used along with a Time Machine backup, to restore your Mac once you
get a new hard drive installed inside.
Good luck & happy computing!

Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.

Have downloaded new Lightroom 5.4 from CC. When trying to launch am getting following error message and then Lightroom crashes: "an error occurred when attempting to change modules". Can't find a thread which relates to this error message.

Hi 99jon,
Many thanks for that. Had been going through this list yesterday and now again today:
Ref Solution 1: Lightroom is at its latest update
Ref Solution 2: It's interesting how I cannot find the Preferences file anywhere on my mac. (new mac pro, OS 10/9.2) . . .
Ref Solution 3: Lightroom doesn't allow me to do anything after the error message appears
Ref Solution 4: don't have any Nik Software plug-ins
Ref Solution 5: checked permissions and changed all to "Read & Write" - makes no difference
Ref Solution 6: I don't have a different user account on my mac.
Not sure what else to do.

Why am I receiving the "Unfortunately, Messaging has stopped" error message and how do I fix it?

Why am I receiving the "Unfortunately, Messaging has stopped" error message and how do I fix it?

I am so upset. Please read my messages from my postings. This has nothing to do with SIM Card, Hard Reset, Apps, Google Gmail Account, nothing. I have gone thru all of this and NOTHING has fixed this. I went to the store today and spoke to the manager on duty. He said he had to try and duplicate the problem before he could help me. I showed him "screen captures" I did, told him it's out here on the board, etc. etc. Needless to say I ended up coming home with the same phone, "he" erased the phone and started over again. Well guess what, it's not a error with "MY" Gmail account being corrupted because if that is the case Mrs. Hayden14 has a bad Gmail account too. If you guessed it, the phone just crashed again! I was able this time to capture a report with ALL the history in it and saved screen captures to PROVE to him this is not a joke. Even the report says "Crash". This time it was something else I don't even or ever have used. I have also wasted over a day , yes a full work day on this without question.
I have had to get the run around for the last day. This is totally ridiculous, including them putting me on hold for 55 min. Oh, that's another funny story. Anyways, tomorrow morning I am going to the Verizon store one last and final time and I hope they decided to do the right thing and give me a phone that does not crash and works. It would be handy at work for me, especially where I work at. I hope hope hope someone listens to and helps me. I would love for them to see me walk in, take my phone and say to me were going to get you another phone, hand it to me, see if it works and prove it's the device. I don't hear anyone having this issue on other phone types so sounds like its the phone type.
I have had 3 phones now in the matter of 2 weeks. I am sure the FedEx charges will add up to a cost of a new phone at some point and start to outbalance your requirement to give me the same phone when it has the same problem.
Can't wait to see what happens tomorrow.

I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. H

I am trying to re-install Creative Suite 5.5 Design Standard on my Widows 7 Professional computer after I had to replace the hard drive. I keep getting error message and I get "Exit Code 15: Media DB Sync failed". I have run C Cleaner with same results. Have Disabled UAC and Startup items and Services with no success. Please help - frustrated to no end. Can someone help me?

make sure you're using the adobe cleaner, not crap cleaner, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
copy the installation files to a desktop folder and install from there.

Elements 9 is showing an error message and will not open

elements 9 is shwing an error message and will not open

Are you using the new Mavericks OS? If you upgrade to 10.9 with the application already installed the old prefs will have been left behind; so you need to clear them. Start by quitting PSE9.
Launch Finder and click the Go menu whilst holding down the Option (alt) key. Then go to Library >> Preferences and clear everything relating to PSE9 which usually means deleting the following files:
com.adobe.PhotoshopElements.plist
Adobe Photoshop Elements 9 Paths
Adobe Photoshop Elements 9 Settings
Also see this link if you normally have Finder set to the cover flow view:
http://helpx.adobe.com/x-productkb/global/crash-using-open-save-dialog-mac.html

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??

Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X

So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?

So I download photoshop cc (2014) and when I go to open the program, it gives me an error message and shuts the program down. It says," A problem cause the program to stop working correctly. Windows will close the program." Can someone help me please?

I've got the same issue and it affects all my adobe software. You are not alone as I have seen several postings looking for the answer to this help request.

ITunes will not open (no error message and not running Norton 2005)

I have recently upgraded to iTunes 7 and I now cannot get it to open after clicking on the icon. The iTunes.exe process comes up in the task manager briefly then disappears. There is NO accompanying error message and I am NOT running Norton Antivirus 2005. I have already tried reinstalling the standalone version of quicktime and I have used msconfig so that I essentially have only the necessary iTunes/quicktime processes running (no antivirus/antispyware/anti-popup software is running in the background). I have Windows 2000 and I have never had a problem with iTunes until now. Somebody please help me out here.

wapierce,
It looks like we have covered all the bases here. Unfortunatly it looks like The computer cannot run iTunes or the OS has an issue that may require a reeinstall.
Lets verify the Hardware and OS one more time. Click Start> right click My Computer> Properties(you can also open My Computer then click view system information on the left side of the window.) What does the processor and Memory say here? Also what is it saying aout Windows.
Make sure there are no upadtes available for the computer.
When you installed iTunes did you make any registry changes? It sounds like the next step would be doing a restore or re-install of Windows on the computer.
Jason

Error Message and Crash at Startup

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