Error Message trying to connect BB and Desktop Manager

I've had my BB for a few months now, and I used to be able to connect it to my laptop and sync Outlook data. Now it won't connect to the Desktop Manager any more. I always get an error message, and this is the technical data it "Sends" to whomever, in the error reporting:
C:\DOCUME~1\GAYLEE~1\LOCALS~1\Temp\WERc171.dir00\DesktopMgr.exe.mdmp
C:\DOCUME~1\GAYLEE~1\LOCALS~1\Temp\WERc171.dir00\appcompat.txt
How do I get BB to connect to DM and start syncing again?
Thanks for help.
Solved!
Go to Solution.

i am seeing alot of sync issues lately, the forced windows security update last week looks like it might be the culprit. reinstalling DTM has fixed it for a couple PCs for me. just thinking if you are goign to uninstall 4.3, might as well upgrade on the install.

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