Error on page so cannot upload file to convert

I keep getting an error on the page when I try to get to the page to upload my file to convert it

I am not quite sure if what you are doing is a special requirement but generally for upgrading phone firmware, you need to download the COP file from CCO and use the Install/Upgrade drop down from CUCM, starting with Publisher and then the subscirber.
Usually the error message states that their is a Tomcat certificate issues between the Pub/Sub. You should be able to go directly to the sub and restart the service. To fix the issue, is the Tomcat cert signed by a 3rd party CA, if yes then it will have to resigned. If its not, the Tomcat certificate will have to be regenerated and Tomcat service restart. This could also happen if you have a user with UserID administrator.
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