Error on Phone Designer Application ver 7.1(3) SR2 & CUCM 8.0.3

Dear Cisco Expert
I am using CUCM 8.0.3 and I am using Cisco Phone designer 7.1(3) SR2 I could not push the image fom the phone designer
Its giving error as Personalization is disable on the selected device
It did check on my CUCM its enable but still its showing the same error , Please give me a step by step guide I need to be solve Thanks in advance

Hi Rob Pyke.....
had the same problem and had to go to Device- Device settings-Standard common phone profile and change the Phone Personalization to "enabled". I rebooted the 9951 I was working and taadaa it worked.
your discussion will solve the issue,..?
which CUCM version your are using...?
i have 8.0.3a with firmware 9.0.3s have the problem...
i only need to test the one you mentioned, but if i done this all the phones will be restarted right...?
good day..............

Similar Messages

Can I install Phone designer for all user?

Hi
I have phone designer application I install it on my PC but when I install it for anther user and give me error Unable to connected to server.
Is there any parameters needs to check on CUCM?
How many times can I install it?
Thanks
Kaff

You can install it as many times as you want. Ensure that either the cluster-wide parameter or the device-specific parameter is set to allow phone personalization. After that, if it works for you it will work in general; don't forget to enter the CCMCIP server address in the client.

Phone Designer compatibilty with 9.x phone firmware

Hi all,
There have been several posts in the past surrounding errors in Phone Designer, but I wanted to see if I could get confirmation. I'm running a two node UCM 8.6.2.21900-5 cluster. I was getting new reports of the usual "unknown error with your IP Phone" problem from end users when trying to apply background images to their phones, and finally got some time to troubleshoot.
I'm testing this from a Windows 7 x64 laptop, running Phone Designer 7.1(3) SR2. I'm using the .NET commands found in this thread to get around the 32-bit limitation of the software: https://supportforums.cisco.com/thread/2030926
With a 7965 phone running the latest SCCP firmware, 9.3(1), Phone Designer errors out. I've confirmed the usual suspects aren't the issue (personalization, web access, etc.). Reading through some other threads, downgrading the phone firmware was a suggestion with a decent success rate. I loaded 8.5(4), and Phone Designer works without issue; loaded 9.3(1) again, and Phone Designer is broken.
I suppose my question is, is this a known limitation with all the 9.x firmware releases? Or is something else at play here?
Hopefully I didn't miss the answer in another thread.
Thanks for the help!

Scott,
I have a TAC case opened and got a respones that phone designer is not compatible with CM 8.5 and above. That doesn't make sense as we are at 8.6 and it had been working with the 9-2 firmware. I have pushed back to TAC and await a response. This is the doc they referenced.
http://www.cisco.com/en/US/docs/voice_ip_comm/cupa/phone_designer/7.1/engli
sh/release/PDReleaseNote71.html#wp42101
Server/Network
Cisco Unified Communications Manager Release 6.0 or later1
Note Cisco Unified Communications Manager Release 8.5 or later is not supported.
•The Cisco Unified Communications Manager server must be installed, configured, and operating correctly as described in the Cisco Unified Communications Manager documentation, at the following URL:
http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_series_home.html
•The Cisco Unified Communications Manager server must be configured to support the Phone Designer application.

Phone Designer Error

Hi,
I'm trying to use Cisco Phone Designer on my 6.1(2) CUCM Cluster. I did several tests, but the program fails every time with the same error: "An unknown error occurred on your Cisco IP-Phone".
I made a complete check of the config:
- IP-Phone "Phone Personalization" parameter: Enabled
- User associated with the Phone
- Username/Password tested (with ccmuser) successfully
- Phone Firmware: SCCP41.8-4-1SR2S
So I suppose the config is ok.
If I look on the application log files I find this error: 'CiscoIPPhoneError Number="4"'
Is this maybe a bug? Someone of you is using Cisco Phone Designer on CUCM 6.1 successfully?
Thanks for your replies.
Gio

Ciao Michael,
I've tried to trace the error following your suggestion. Here below the output of the trace during a 'Ring Tone change' test:
009-04-20 14:12:40,250 INFO [http-8443-Processor23] servlet.Personalization - Personalization Servlet doPost invoked !!!
2009-04-20 14:12:40,585 INFO [http-8443-Processor23] servlet.Personalization - XML command from PC (as regular request) :HiddenUsername@HiddenDomain
2009-04-20 14:12:40,586 INFO [http-8443-Processor23] pc.RequestHandlerMapper - Forwarding request to ControlledDevices handler
2009-04-20 14:12:40,587 INFO [http-8443-Processor23] log.LoggerTag - ControlledDevices.jsp begins, remote=10.5.231.77, from forwardInfoBean userId=HiddenUsername@HiddenDomain password=HiddenPassword xmlCommand=HiddenUsername@HiddenDomain
2009-04-20 14:12:40,623 INFO [http-8443-Processor23] log.LoggerTag - ControlledDevices.jsp 10.5.231.77 HiddenUsername@HiddenDomain HiddenPassword controls 2 devices
2009-04-20 14:13:04,505 INFO [http-8443-Processor6] servlet.Personalization - Personalization Servlet doPost invoked !!!
2009-04-20 14:13:07,126 INFO [http-8443-Processor6] servlet.Personalization - XML command from PC (as multi-part request) :SEP001819A89B15DesignerRingtone
2009-04-20 14:13:07,164 INFO [http-8443-Processor6] servlet.Personalization - Added device {SEP001819A89B15} to pendingRequests queue
2009-04-20 14:13:07,185 INFO [http-8443-Processor6] servlet.Personalization - saved /usr/local/thirdparty/jakarta-tomcat/webapps/ccmcip/personalization/HiddenUsername@HiddenDomain_SEP001819A89B15_tone_DesignerRingtone
2009-04-20 14:13:07,185 INFO [http-8443-Processor6] pc.RequestHandlerMapper - Forwarding request to SetRingTone handler
2009-04-20 14:13:07,186 INFO [http-8443-Processor6] servlet.SetRingTone - servlet.SetRingTone::doPost begins
2009-04-20 14:13:07,409 INFO [http-8443-Processor6] phone.SetRingToneRequest - XML command sent to phone : XML=http://10.6.24.20:8080/ccmcip/GetRingTone/HiddenUsername@HiddenDomain_SEP001819A89B15_tone_DesignerRingtone
2009-04-20 14:13:07,537 INFO [http-8080-Processor21] log.LoggerTag - authenticate.jsp begins, remote=10.5.231.105
2009-04-20 14:13:07,539 INFO [http-8080-Processor21] log.LoggerTag - Authenticator.jsp included in authenticate.jsp, remote=10.5.231.105, params: UserID= Password=HiddenPassword devicename=SEP001819A89B15
2009-04-20 14:13:07,540 WARN [http-8080-Processor21] log.LoggerTag - Authenticator.jsp ends, remote=10.5.231.105 UN-AUTHORIZED params missing
2009-04-20 14:13:07,622 WARN [http-8443-Processor6] servlet.SetRingTone - Uploaded ring tone file has not been downloaded to phone
2009-04-20 14:13:07,624 INFO [http-8443-Processor6] servlet.SetRingTone - deleted /usr/local/thirdparty/jakarta-tomcat/webapps/ccmcip/personalization/HiddenUsername@HiddenDomain_SEP001819A89B15_tone_DesignerRingtone
2009-04-20 14:13:07,625 INFO [http-8443-Processor6] servlet.Personalization - Device used by thread : http-8443-Processor6 current thread : http-8443-Processor6
2009-04-20 14:13:07,626 INFO [http-8443-Processor6] servlet.Personalization - Removed device {SEP001819A89B15} from pendingRequest
As you can see at the beginning Phone Designer program applies correctly user credentials (and discover for example that this user control 2 devices), but then in a second phase, when it tries to send the new ringtone, the UserID parameter is EMPTY
Why?
Do you have still some suggestions for me or you think it's time to open a TAC request?
Thanks again for your help.
Rgds, Gio.

PerformancePoint Dashboard Designer run error - "Cannot download the application..."

I downloaded and ran PerformancePoint Dashboard Designer for SharePoint a few days ago, but didn't get far into exploring the software. When I went back and tried to open it today, I received the following error:
"Cannot download the application. The application is missing required files. Contact application vendor for assistance."
Any help at all is greatly appreciated!
The technical details are described below:
PLATFORM VERSION INFO
Windows : 6.1.7601.65536 (Win32NT)
Common Language Runtime
: 4.0.30319.18063
System.Deployment.dll
: 4.0.30319.17929 built by: FX45RTMREL
clr.dll : 4.0.30319.18063 built by: FX45RTMGDR
dfdll.dll : 4.0.30319.17929 built by: FX45RTMREL
dfshim.dll : 4.0.41209.0 (Main.041209-0000)
SOURCES
Deployment url
: file:///C:/Users/zachary.b.krohn/Downloads/designer%20(6).application
IDENTITIES
Deployment Identity
: DashboardDesigner.exe(en-us), Version=14.0.7007.1000, Culture=neutral, PublicKeyToken=c3bce3770c238a49, processorArchitecture=msil
APPLICATION SUMMARY
* Online only application.
* Trust url parameter is set.
ERROR SUMMARY
Below is a summary of the errors, details of these errors are listed later in the log.
* Activation of C:\Users\zachary.b.krohn\Downloads\designer (6).application resulted in exception. Following failure messages were detected:
+ Downloading file:///C:/Users/zachary.b.krohn/Downloads/DesignerInstall/Designer.exe.manifest did not succeed.
+ Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
+ Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
+ Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
COMPONENT STORE TRANSACTION FAILURE SUMMARY
No transaction error was detected.
WARNINGS
There were no warnings during this operation.
OPERATION PROGRESS STATUS
* [7/29/2014 6:14:00 PM] : Activation of C:\Users\zachary.b.krohn\Downloads\designer (6).application has started.
* [7/29/2014 6:14:00 PM] : Processing of deployment manifest has successfully completed.
* [7/29/2014 6:14:00 PM] : Installation of the application has started.
ERROR DETAILS
Following errors were detected during this operation.
* [7/29/2014 6:14:00 PM] System.Deployment.Application.DeploymentDownloadException (Unknown subtype)
- Downloading file:///C:/Users/zachary.b.krohn/Downloads/DesignerInstall/Designer.exe.manifest did not succeed.
- Source: System.Deployment
- Stack trace:
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
at System.Deployment.Application.SystemNetDownloader.DownloadAllFiles()
at System.Deployment.Application.FileDownloader.Download(SubscriptionState subState)
at System.Deployment.Application.DownloadManager.DownloadManifestAsRawFile(Uri& sourceUri, String targetPath, IDownloadNotification notification, DownloadOptions options, ServerInformation& serverInformation)
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, IDownloadNotification notification, DownloadOptions options, Uri&
appSourceUri, String& appManifestPath)
at System.Deployment.Application.DownloadManager.DownloadApplicationManifest(AssemblyManifest deploymentManifest, String targetDir, Uri deploymentUri, Uri& appSourceUri, String& appManifestPath)
at System.Deployment.Application.ApplicationActivator.DownloadApplication(SubscriptionState subState, ActivationDescription actDesc, Int64 transactionId, TempDirectory& downloadTemp)
at System.Deployment.Application.ApplicationActivator.InstallApplication(SubscriptionState& subState, ActivationDescription actDesc)
at System.Deployment.Application.ApplicationActivator.PerformDeploymentActivation(Uri activationUri, Boolean isShortcut, String textualSubId, String deploymentProviderUrlFromExtension, BrowserSettings browserSettings, String&
errorPageUrl)
at System.Deployment.Application.ApplicationActivator.ActivateDeploymentWorker(Object state)
--- Inner Exception ---
System.Net.WebException
- Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
- Source: System
- Stack trace:
at System.Net.FileWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.Net.FileWebRequest.GetResponse()
at System.Deployment.Application.SystemNetDownloader.DownloadSingleFile(DownloadQueueItem next)
--- Inner Exception ---
System.Net.WebException
- Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
- Source: System
- Stack trace:
at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)
at System.Net.FileWebRequest.GetResponseCallback(Object state)
--- Inner Exception ---
System.IO.DirectoryNotFoundException
- Could not find a part of the path 'C:\Users\zachary.b.krohn\Downloads\DesignerInstall\Designer.exe.manifest'.
- Source: mscorlib
- Stack trace:
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileStream.Init(String path, FileMode mode, FileAccess access, Int32 rights, Boolean useRights, FileShare share, Int32 bufferSize, FileOptions options, SECURITY_ATTRIBUTES secAttrs, String msgPath, Boolean bFromProxy,
Boolean useLongPath, Boolean checkHost)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, FileOptions options, String msgPath, Boolean bFromProxy)
at System.IO.FileStream..ctor(String path, FileMode mode, FileAccess access, FileShare share, Int32 bufferSize, Boolean useAsync)
at System.Net.FileWebStream..ctor(FileWebRequest request, String path, FileMode mode, FileAccess access, FileShare sharing, Int32 length, Boolean async)
at System.Net.FileWebResponse..ctor(FileWebRequest request, Uri uri, FileAccess access, Boolean asyncHint)
COMPONENT STORE TRANSACTION DETAILS
No transaction information is available.

Hi,
According to your post, my understanding is that you got error - "Cannot download the application..."
when running PerformancePoint Dashboard Designer.
I recommend to follow the steps to reslove the issue:
Turn on pop-up blocker in the Internet Browser Settings.
Remove the proxy server in the Internet Browser Settings.
Here is a similar thread for your reference:
http://social.technet.microsoft.com/Forums/sharepoint/en-US/d6a5fd00-9fed-45c8-8fd4-591ee50c5273/dashboard-designer-andor-pps-not-working
More information:
PerformancePoint Services Issues
Best Regards,
Linda Li
Linda Li
TechNet Community Support

Why was Phone Designer EoL'ed ?

Cisco phone designer that was part of UCM 7.x was a great app for users to customize their own phone. Anyone know why it was End of Life'ed with no replacement?

i have been working thru issues with this app on version 10.5 of cucm and both a windows 7 and a xp vm machine... tac has not been helpful. im spinning up a physical xp machine just so they will help me TS past this point....
has anyone seen this error below?
ERROR - WebException occurred setting background: The remote server returned an error: (415) Unsupported Media Type.
System.Net.WebException: The remote server returned an error: (415) Unsupported Media Type.
(edited removing info of user)(
2014-08-04 12:25:56,242 [5] INFO - 1) 2290 - User- Cisco Unified Client Services Framework - CSF??
2014-08-04 12:25:56,243 [5] INFO - Device response is valid
2014-08-04 12:25:56,243 [5] INFO - 2 devices configured for this user
2014-08-04 12:25:56,243 [5] INFO - DeviceName :SEP381C1ABA12B6: Description : - IC 435: of Model:Cisco 7965: added to list of supported phones
2014-08-04 12:25:56,243 [5] INFO - Cisco Unified Client Services Framework (CSF??) excluded as it is an unsupported model
2014-08-04 12:25:56,243 [5] INFO - 1 supported devices found
2014-08-04 12:25:56,243 [5] INFO - Devices retrieved from CUCM
2014-08-04 12:25:56,313 [1] INFO - Saved Export File
2014-08-04 12:25:56,313 [1] INFO - SaveEditedWallpaper Success
2014-08-04 12:25:56,316 [1] INFO - Retrieved -Blue Plastic.png- for save to phone
2014-08-04 12:25:56,318 [1] INFO - Entering SetBackgroundPreview - 10.0.30.12 - ?? - SEP381C1ABA12B6 - C:\Users\cnadarajah\AppData\Roaming\Cisco\Cisco Unified Phone Application\Temp\WallpaperExport.png
2014-08-04 12:25:56,325 [1] DEBUG - Wallpaper request XML :<setBackgroundPreview><deviceName>SEP381C1ABA12B6</deviceName><image>DesignerWallpaper</image></setBackgroundPreview>
2014-08-04 12:25:56,345 [1] ERROR - WebException occurred setting background: The remote server returned an error: (415) Unsupported Media Type.
System.Net.WebException: The remote server returned an error: (415) Unsupported Media Type.
   at System.Net.HttpWebRequest.GetResponse()
   at Cisco.PhoneSuite.Designer.Personalisation.Personalisation.SetWallpaper(Boolean previewMode, String deviceName, String imagePath, String iconPath, PersonalisationResponse& personalisationResponse)
2014-08-04 12:25:56,353 [1] INFO - Communicated with CUCM from SetBackgroundPreview - False
2014-08-04 12:25:56,668 [1] INFO - Returned Data is <?xml version="1.0" encoding="UTF-8" standalone="yes"?><error><code>HTTP415</code><message>Unsupported Media Type</message></error> error = PROCESSING EXCEPTION +:System.Net.WebException: The remote server returned an error: (415) Unsupported Media Type.
   at System.Net.HttpWebRequest.GetResponse()
   at Cisco.PhoneSuite.Designer.Personalisation.Personalisation.SetWallpaper(Boolean previewMode, String deviceName, String imagePath, String iconPath, PersonalisationResponse& personalisationResponse)
2014-08-04 12:25:56,668 [1] INFO - personalisationResponse.StatusCode UnsupportedMediaType
2014-08-04 12:25:56,668 [1] INFO - WebException ConnectionError - Unable to connect to the server.
2014-08-04 12:25:56,669 [1] INFO - Message |Unable to connect to the server.|
2014-08-04 12:25:56,669 [1] INFO - Data|<?xml version="1.0" encoding="UTF-8" standalone="yes"?><error><code>HTTP415</code><message>Unsupported Media Type</message></error>|
2014-08-04 12:25:56,669 [1] INFO - returning from SetBackgroundPreview, errorData - Unable to connect to the server.
2014-08-04 12:25:56,669 [1] INFO - Failed PreviewWallpaperOnPhone Blue Plastic.png to SEP381C1ABA12B6
2014-08-04 12:25:59,085 [1] INFO - Shutdown Starting

Phone Designer Problem

Hi All,
I'm trying to transfer an existing image of Phone Designer Phone to a 7945G.
However after a few moments later the message is: ''A communications failure occurred''
Below is the Log Problem Report:
2010-01-07 16:11:01,828 [1] INFO - UpdateImageViewer starting :11:1:828
2010-01-07 16:11:01,828 [1] DEBUG - UpdateImageViewer Start Raster HEIGHT 212 x WIDTH 320
2010-01-07 16:11:01,828 [1] DEBUG - UpdateImageViewer Start PhysicalViewRectangle HEIGHT 196 x WIDTH 320
2010-01-07 16:11:01,828 [1] INFO - UpdateImageViewer started
2010-01-07 16:11:01,828 [1] INFO - UpdateImageViewer Initialised with Phone Cisco 7945
2010-01-07 16:11:01,828 [1] INFO - UpdateImageViewer completed
2010-01-07 16:11:01,828 [1] DEBUG - UpdateImageViewer End Raster HEIGHT 212 x WIDTH 320
2010-01-07 16:11:01,828 [1] DEBUG - UpdateImageViewer End PhysicalViewRectangle HEIGHT 212 x WIDTH 314
2010-01-07 16:11:01,828 [1] INFO - UpdateImageViewer Finished :11:1:828
2010-01-07 16:11:01,828 [1] INFO - WallpaperListSelectionChanged finished UpdateImageViewer(rasterImage)
2010-01-07 16:11:01,828 [1] INFO - Metadata check starting :11:1:828
2010-01-07 16:11:01,828 [1] INFO - Checking image for Metadata PropertyTagOrientation
2010-01-07 16:11:01,859 [1] INFO - Image rotation normal - no action taken
2010-01-07 16:11:01,859 [1] INFO - Metadata check finished :11:1:859
2010-01-07 16:11:01,859 [1] INFO - OnWallpaperListSelectionChanged completed - selected imageFile :Sea Beacon.png:
2010-01-07 16:11:03,296 [1] INFO - SaveEditedWallpaper Starting
2010-01-07 16:11:03,296 [1] INFO - SaveEditedWallpaper Default Phone Type = Cisco 7945
2010-01-07 16:11:03,296 [1] INFO - userDefaultPhoneType :Cisco 7945
2010-01-07 16:11:03,296 [1] INFO - Phone Display H x W :212 x 320
2010-01-07 16:11:03,296 [1] INFO - SaveEditedWallpaper Processing Image Starting
2010-01-07 16:11:03,296 [1] INFO - Image     H X W:216 x 320
2010-01-07 16:11:03,296 [1] INFO - Selection H X W:212 x 314
2010-01-07 16:11:03,312 [1] INFO - ViewPerspective set to :TopLeft
2010-01-07 16:11:03,312 [1] INFO - No crop required
2010-01-07 16:11:03,312 [1] INFO - Export Image viewperspective :TopLeft
2010-01-07 16:11:03,312 [1] INFO - Image Adjust to fit display
2010-01-07 16:11:03,343 [1] INFO - Saved Export Image
2010-01-07 16:11:03,343 [1] INFO - SaveEditedWallpaper Processing Image Success
2010-01-07 16:11:03,359 [1] INFO - Saved IconFile
2010-01-07 16:11:03,421 [1] INFO - Saved Export File
2010-01-07 16:11:03,421 [1] INFO - SaveEditedWallpaper Success
2010-01-07 16:11:03,421 [1] INFO - Retrieved -C:\Documents and Settings\acipriano\Application Data\Cisco\Cisco Unified Phone Application\Temp\WallpaperExport.png - for save or preview
2010-01-07 16:11:03,421 [1] INFO - Entering SetBackground - 10.120.108.110 - telsinc1 - SEP0024C44300E0 - C:\Documents and Settings\acipriano\Application Data\Cisco\Cisco Unified Phone Application\Temp\WallpaperExport.png - C:\Documents and Settings\acipriano\Application Data\Cisco\Cisco Unified Phone Application\Temp\WallpaperIcon.png
2010-01-07 16:11:03,437 [1] DEBUG - Wallpaper request XML :<setBackground><deviceName>SEP0024C44300E0</deviceName><background><image>DesignerWallpaper</image><icon>WallpaperIcon</icon></background></setBackground>
2010-01-07 16:12:03,765 [1] ERROR - WebException occurred setting background: The server committed a protocol violation. Section=ResponseStatusLine
System.Net.WebException: The server committed a protocol violation. Section=ResponseStatusLine
   at System.Net.HttpWebRequest.GetResponse()
   at Cisco.PhoneSuite.Designer.Personalisation.Personalisation.SetWallpaper(Boolean previewMode, String deviceName, String imagePath, String iconPath, PersonalisationResponse& personalisationResponse)
2010-01-07 16:12:03,781 [1] ERROR - Error processing WebExceptionThe server committed a protocol violation. Section=ResponseStatusLine
System.Net.WebException: The server committed a protocol violation. Section=ResponseStatusLine
   at System.Net.HttpWebRequest.GetResponse()
   at Cisco.PhoneSuite.Designer.Personalisation.Personalisation.SetWallpaper(Boolean previewMode, String deviceName, String imagePath, String iconPath, PersonalisationResponse& personalisationResponse)
2010-01-07 16:12:03,781 [1] INFO - returning from SetBackground, success - False
2010-01-07 16:12:03,984 [1] INFO - Returned Data is The server committed a protocol violation. Section=ResponseStatusLine error = PROCESSING EXCEPTION +:System.Net.WebException: The server committed a protocol violation. Section=ResponseStatusLine
   at System.Net.HttpWebRequest.GetResponse()
   at Cisco.PhoneSuite.Designer.Personalisation.Personalisation.SetWallpaper(Boolean previewMode, String deviceName, String imagePath, String iconPath, PersonalisationResponse& personalisationResponse)
2010-01-07 16:12:03,984 [1] INFO - personalisationResponse.StatusCode 0
2010-01-07 16:12:03,984 [1] INFO - WebException ProtocolError - Ocoreu uma falha na comunicação.
2010-01-07 16:12:03,984 [1] INFO - Message |Ocoreu uma falha na comunicação.|
2010-01-07 16:12:03,984 [1] INFO - Data|The server committed a protocol violation. Section=ResponseStatusLine|
2010-01-07 16:12:03,984 [1] INFO - Failed SetBackground, errorData - Ocoreu uma falha na comunicação.
2010-01-07 16:12:03,984 [1] INFO - Failed saving C:\Documents and Settings\acipriano\Application Data\Cisco\Cisco Unified Phone Application\Temp\WallpaperExport.png to SEP0024C44300E0
2010-01-07 16:12:03,984 [1] INFO - Errordata returned is Ocoreu uma falha na comunicação.
2010-01-07 16:12:08,562 [1] INFO - Save Wallpaper to cache failed
2010-01-07 16:12:10,703 [1] INFO - Starting compression of file C:\Program Files\Cisco Systems\Cisco Unified Phone Application\LogFiles\phonePersonalization.log
2010-01-07 16:12:10,703 [1] INFO - -- Problem Report System Details --
2010-01-07 16:12:10,703 [1] INFO - OS Version : Microsoft Windows NT 5.1.2600 Service Pack 3
2010-01-07 16:12:10,703 [1] INFO - CLR Version : 2.0.50727.3603
2010-01-07 16:12:10,703 [1] INFO - Assy build no = 7.0.3128.27720
2010-01-07 16:12:10,703 [1] INFO - Build Version : 7.0(1) - 1485
Can help me ?
Thanks,
Alan

If configuration was good, we'll need packet capture between CUCM and IP phone.
On CUCM, you may use command "utils network capture file cucm count 100000 size all host all 192.168.1.100". Where 192.168.1.100 is the IP address of IP phone.
For the phone, you may enable "SPAN to PC" option from CUCM and do the capture with a PC.
Or if it's possible, you may plug the phone into the same subnet with CUCM. See if that makes any difference.
Michael

Error in compiling Flex application: 64K byte limit

Hi experts ,
While deploying the VC model , i m getting this error :
Error in compiling Flex application: Error: A function in the code exceeds the 64K byte limit (actual size = '65557'). Since the problem occurs in the compiler-generated deferred instantiation code, please refactor/componentize portions of this document.
      (/usr/sap/NW2/JC00/j2ee/cluster/server0/GUIMachine_Business_Packages/Contribution_Margin_36461/FLEX_COMPILATION_FOLEDR/AAD15VY.mxml:19)
Failed to compile AAD15VY.mxml
Could any one help me out in solving this issue ..its urgent ...
Your suggestions will be rewarded.
Thanks,
Pratima

You have to remove few components from your model to decrease the compiler generated LOC.
Check the following link for detailed solution:
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=936390
Taken from SAP Notes:
<i>Solution
Doing the following may help:
1.Divide problematic iViews into a number of nested iViews.
2.Optimize each model to reduce the number of elements that it
contains:
a.Reduce the number of signals by merging signals of the same name.
b.When your application updates forms with read-only fields, use
    expression boxes and a data store instead of signals.
c.Minimize the use of animations in your models, including form
    sliding and chart animation effects
d.Use a data store to store variables, instead of invisible forms.
    To display messages, use a simple text rather than a static dynamic
    expression.
3.For on-the-spot, temporary workarounds, you can try dragging an empty
layer onto the Design board. This sometimes solves the problem ad
hoc, but is not recommended as a best practice.
</i>

Unspecified error while opening Hfm application

Hi Guys,
I am working on HFM Classic Consolidation application ver 9.3.1 with oracle 10g as database and Web Logic as Web Server.
When I logon to my application I get the following error
Unspecified error
*<BR> An unknown error has occured in the HsxSQLHelper*
object. <BR> Error occured while initializing
HsvSystemInfo Object
*(-2147220938)*
What could be the reason of such an error.
Any early response on this would be highly appreciated as this matter is urgent
Bunny

Hi,
The UDL file containing connection details to HFM repository database has been renamed or moved.
HFM is unable to communicate to the database as it cannot find the UDL file referenced in the Windows registry key: HKEY_LOCAL_MACHINE\SOFTWARE\
Hyperion Solutions\Hyperion Financial Management\Server\SystemDataLinkFile
Cheers!
J

Runtime error on Oracle Designer

Hello
I have Oracle Designer 10g installed on windows server 2003 sp2
its suddenly give me error when i try to run the Oracle Designer as follows :
Microsoft Visual C++ Runtime Library
Runtime Error!
Program:
This application has requested the Runtime to terminate it in an unusual way .
Please contact the applications's support team for more information
regards

Did you check your exact version against the certification matrix? Designer is really a client tool, not a server tool. My guess is that there are not many versions certified against Windows Server 2003.

Unable to download/upgrade App World - Error Invalid manifest or application descriptor.

I have tried to download 7.1, but it seems it is not available for my region (Chile). I have checked on 'Software Updates' on the device, where it indicates"Your Blackberry is up to date" and doesn't offer any option to update. I have also checked on the Blackberry website, and it also tells me there are no updates available. It tells me I have this version on my phone: 7.0 2395 (v. 7.0.0.579, platform 5.0.0.735). It seems that the version releases may be related to geographical location and Carrier (I have Entel PCS as my carrier.) I re-installed the latest update of 7.0 that the website would allow me to do, then tried to download AppWorld, but no success.

Hello
I have a Bold 9900, software 7.0
I have had problems with App World for several months. The App on my phone indicated that an upgrade is available, however when I went to upgrade I received the following message: Error : Invalid manifest or application descriptor.
The "MIDLet-Name" attribute is missing.
After several failed attempts trying to download the upgrade I finally deleted App World from my phone to try to re-install it directly from the phone, but this gives me the above error message.
I have tried to update it using the appworld.blackberry.com site, but was unsuccessful. After deleting App World from my phone the appworld site no longer recognizes my device and tells me to "Please connect your device" when I click the 'My World' link.
When I try to download AppWorld from the Blackberry website, I receive this message:
"Downloads via a USB connection are not enabled for this product. Please visit our mobile download site using the browser on your BlackBerry® smartphone."
I've hard rebooted the device repeatedly, hoping that this would help, but it hasn't.
Any ideas?

Error on Form Designer on Visual Studio 2012

Dear Sir,
I have used Visual Studio 2012 to develop my project for a long time.
However, suddenly Designer of all Forms come an error but the system can compile the project.
Therefore, I am not able to change the design of the Form in Visual Studio.
Any Suggestion?
Thank you very much.
The following is the Error of the Designer:
To prevent possible data loss before loading the designer, the following errors must be resolved:
1 Error
The type 'System.Configuration.UserScopedSettingAttribute' could not be found. Ensure that the assembly containing the type is referenced. If the assembly is part of the current development project, ensure that the project has been built.
Instances of this error (1)
1. Hide Call Stack
at Microsoft.VisualStudio.Design.VSTypeResolutionService.System.ComponentModel.Design.ITypeResolutionService.GetType(String typeName, Boolean throwOnError, Boolean ignoreCase)
at Microsoft.VisualStudio.Design.VSTypeResolutionService.System.ComponentModel.Design.ITypeResolutionService.GetType(String name, Boolean throwOnError)
at Microsoft.VisualStudio.Shell.Design.VirtualTypeBuilder.FillAttributes(Resolver resolver, CodeTypeMember member, Attribute[]& customAttributes, MemberAttributes& memberAttributes)
at Microsoft.VisualStudio.Shell.Design.VirtualTypeBuilder.InitializeFromType(ITypeResolutionService typeResolutionService, CodeTypeDeclaration typeDecl, String namespaceName)
at Microsoft.VisualStudio.Shell.Design.VirtualTypeBuilder.InitializeFromType(ITypeResolutionService typeResolutionService, CodeNamespace ns)
at Microsoft.VisualStudio.Editors.SettingsGlobalObjects.SettingsFileGlobalObject.BuildType()
at Microsoft.VisualStudio.Editors.SettingsGlobalObjects.SettingsFileGlobalObject.GetObjectType()
at Microsoft.VisualStudio.Shell.Design.GlobalType.get_ObjectType()
at Microsoft.VisualStudio.Shell.Design.GlobalObject.GetHashCode()
at System.Collections.Generic.ObjectEqualityComparer`1.GetHashCode(T obj)
at System.Collections.Generic.Dictionary`2.Insert(TKey key, TValue value, Boolean add)
at Microsoft.VisualStudio.Shell.Design.GlobalObjectService.TrackGlobal(GlobalObjectProvider p, GlobalType g)
at Microsoft.VisualStudio.Shell.Design.GlobalObjectService.GetGlobalObjects(Type baseType)
at Microsoft.VisualStudio.Design.Serialization.CodeDom.AggregateTypeResolutionService.GetTypeFromGlobalObjects(String name, Boolean throwOnError, Boolean ignoreCase)
at Microsoft.VisualStudio.Design.Serialization.CodeDom.AggregateTypeResolutionService.GetType(String name, Boolean throwOnError, Boolean ignoreCase)
at Microsoft.VisualStudio.Design.Serialization.CodeDom.AggregateTypeResolutionService.GetType(String name)
at System.ComponentModel.Design.DesignerHost.System.ComponentModel.Design.IDesignerHost.GetType(String typeName)
at System.ComponentModel.Design.Serialization.CodeDomDesignerLoader.EnsureDocument(IDesignerSerializationManager manager)
at System.ComponentModel.Design.Serialization.CodeDomDesignerLoader.PerformLoad(IDesignerSerializationManager manager)
at Microsoft.VisualStudio.Design.Serialization.CodeDom.VSCodeDomDesignerLoader.PerformLoad(IDesignerSerializationManager serializationManager)
at Microsoft.VisualStudio.Design.Serialization.CodeDom.VSCodeDomDesignerLoader.DeferredLoadHandler.Microsoft.VisualStudio.TextManager.Interop.IVsTextBufferDataEvents.OnLoadCompleted(Int32 fReload)
Best regards,
Felix

Hello Felix,
The info seems tell us your project is corrupt. May I ask this question, will this error reproduce when you create a new simple project? This can be divided into two scenarios:
Scenario 1: The new project is also corrupt.
In that way, your Visual Studio may already corrupt. It's time for you to repair your Visual Studio from control panel.
If it still not work, try use some common steps below to fix:
Please open an administrative CMD window and navigate to C:\Program Files (x86)\Microsoft Visual Studio 11.0\Common7\IDE and run these commands:
1.devenv.exe /safemode
2.devenv.exe /resetskippkgs
3.devenv.exe /installvstemplates
4.devenv.exe /resetsettings
5.devenv.exe /resetuserdata
Scenario 2: The new project doesnot get this issue.
In this way, we should focus on this "The type
'System.Configuration.UserScopedSettingAttribute' could
not be found"
See here from MSDN to know how we can use it in our code:
https://msdn.microsoft.com/en-us/library/system.configuration.userscopedsettingattribute(v=vs.110).aspx
Check whether your code list something like below code and check whether you have missed anything here.
//Application settings wrapper class
sealed class FormSettings : ApplicationSettingsBase
[UserScopedSettingAttribute()]
public String FormText
get { return (String)this["FormText"]; }
set { this["FormText"] = value; }
[UserScopedSettingAttribute()]
[DefaultSettingValueAttribute("0, 0")]
public Point FormLocation
get { return (Point)(this["FormLocation"]); }
set { this["FormLocation"] = value; }
[UserScopedSettingAttribute()]
[DefaultSettingValueAttribute("225, 200")]
public Size FormSize
get { return (Size)this["FormSize"]; }
set { this["FormSize"] = value; }
[UserScopedSettingAttribute()]
[DefaultSettingValueAttribute("LightGray")]
public Color FormBackColor
get { return (Color)this["FormBackColor"]; }
set { this["FormBackColor"] = value; }
Or you can copy your project content to a new fresh project and rebuild your project with new settings.
Best regards,
Barry
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Phone Designer and InformaCast???

I am trying to use Cisco Unified Phone Designer 7.1(3) with my 7975 and CUCM 6.1(4). we also use InformaCast 6.
InformaCast requires that the phones use the InformaCast server for authentication. However, I find that when the phone has the IC URL for authentication, I get "Unknown Error" when I attempt to upload a wallpaper or ringtone to the phone. It works fine when I change the phone to use the standard CUCM Auth URL.
Is there any was to maintain the IC URL and work around the authentication issue?
Any help is appreciated!!!

In informacast under telephony configuration, there is a URL you need to enter for the "next authentication URL". that should be something like below.
http:// ip address>:8080/ccmcip/authenticate.jsp
Did you set that?
So if you have informacast set as your url authentication in CUCM and informacast recieves a authentication request not meant for it, then it will forward it to the url specified in "next authentication URL. Hope this helps and please rate, thanks.
Jason

How can I synch my iTunes? If often says unknown error or problem with application?

I have problems synching my iPhones 4s with my MAcbook pro (10.8.2) and iTunes (11.0.1). I can connect my iphone 4s(6.0.1) directly to my macbook pro or via the same network. I can start the synch via itunes or my phone. 20% of the time it works. If often says unknown error or problem with application. The software is up to date. What can I try? Thank you

The iphone/ipod is NOT a storage/backup device. Not maintaining a backup copy is a big mistake.
You can transfer itunes purchases from your iphone/ipod to your computer:
Authorize your computer for all accounts and then click File>Transfer Purchases

I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?

I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened. Please repair or reinstall QuickTime". I did that and it did not help. Any ideas?

Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

Error on Phone Designer Application ver 7.1(3) SR2 & CUCM 8.0.3

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