Error RW 022 when releasing a Billing Document to Accounting

Question

Hi,
The issue is about releasing a Customer Invoice to Accouting. The error belongs to the RW class, its number is 022 and its message is "the balance in transaction currency must be zero for each logical operation before being transfered to RW interface. A balance of xEURO has been determined for the logical operation."
After some investigations, the balance amount which the error message is talking about does correspond to the Logistic Cost of the invoice. Moreover, this cost is not included in the corresponding sales order. Here are the propositions to understand the issue:
- it comes from the dis-match between the sales document amount and the invoice amount. As long as their amounts are different, the system won't let it go.
- the account determination for logistic costs is not properly set up. The system does not know "what to do" with these Logistic Costs when releasing to accounting. In this case, the gap between the sales document amount and the invoice amount is not a problem.
Are those two hypothesis worth investigating and, if yes, what would be the steps to go deeper? Do you have any other ideas?
Many thanks for your support,
Stanislas

Answer 1

Hi,
I do not think we have an account determination error here. This message is coming from far behind the point when the account determination was carried out. You can check this easily in VF03, enter invoice number, then Environment -> Account determination analysis --> Revenue accounts. If there would be an account determination error, you would not get an RW.... message, because the accounting interface (RW) would not be called up at all.
I think the GL accounts are well known here (they may be incorrect from a business point of view, but at last technically, they are set up), the only problem is that you have a balance in transaction currency.
Hope that helps, points welcome
Csaba