Error When Depositing Credit Cards
Since upgrading to B1 2007, weve noticed a problem with depositing credit cards. We deposit them just like we have for two years now, but we get this error and cant deposit anything. What would be causing this?
No matching records found 'G/L Accounts' (OACT) (ODBC -2028) [Message 131-183]
I looked through the G/L Account Determination screen, and the only item that appeared to be related was Credit Card Deposit Fee, which was filled out with the correct account. Both accounts were filled out on the fee screen, and the bank account was pointed at our active bank account. I cant see what other accounts would be affected, or why upgrading to 2007 would suddenly cause this error.
Our rounding account is setup, as are the three credit card setup fields in the administration tab.
Hi Derek Perkins,
We have encountered some similar issues with the following scenario:
1) Goto the Business partner.Create a AR invoice.
2) Create a Credit Card Incoming payment for the Business partner.
3) Goto the deposit and select the credit voucher to deposit.
4) Goto the commission on the deposit window and enter a Commission G\L account(Expense Account) and some value in the Commission amount field, OK .
5) Add the Deposit .
Actual result: Getting the error on trying to deposit "No matching
records found G\L Account (OACT)(ODBC -2028)[Message 131-183]"
Expected result: The Deposit should be added without error.
If the above is the same case as yours, we have been awared of this issue and planed to fix it in a future patch.
Kindly recommend you to report this issue to SAP B1 Support team to get a confirmation or other help if the above is not your case.
Regards,
Candice Ren
SAP Business One Forums Team
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Jesus M. Salvo, Jr.
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