Error while creating customers on sales pages

Hi Everyone,
When trying the process below:
Resp: Sales Online Super user
Sales Online
Customer tab--> Click on Create Button.
Enter mandatory fields and click on Create.
You will get the below error:
java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character to number conversion error ORA-06512: at line 1 java.sql.SQLException: ORA-06502: PL/SQL: numeric or value error: character to number conversion error ORA-06512: at line 1 at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:134) at oracle.jdbc.ttc7.TTIoer.processError(TTIoer.java:289) at oracle.jdbc.ttc7.Oall7.receive(Oall7.java:590) at oracle.jdbc.ttc7.TTC7Protocol.doOall7(TTC7Protocol.java:1973) at oracle.jdbc.ttc7.TTC7Protocol.parseExecuteFetch(TTC7Protocol.java:1119) at oracle.jdbc.driver.OracleStatement.executeNonQuery(OracleStatement.java:2191) at oracle.jdbc.driver.OracleStatement.doExecuteOther(OracleStatement.java:2064) at oracle.jdbc.driver.OracleStatement.doExecuteWithTimeout(OracleStatement.java:2989) at oracle.jdbc.driver.OraclePreparedStatement.executeUpdate(OraclePreparedStatement.java:658) at oracle.jdbc.driver.OraclePreparedStatement.execute(OraclePreparedStatement.java:736) at oracle.apps.ar.hz.v2api.HzPartyV2Pub.createOrganization(HzPartyV2Pub.java:1298) at oracle.apps.asf.customer.organization.OrganizationEO.createOrg(OrganizationEO.java:484) at oracle.apps.asf.customer.organization.OrganizationEO.create(OrganizationEO.java:548) at oracle.apps.asf.webbean.FormWebBean.process(FormWebBean.java:172) at oracle.apps.asf.webbean.WebBeanHandler.process(WebBeanHandler.java:255) at oa_html._asfOrgznCreatMain._jspService(_asfOrgznCreatMain.java:1267) at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119) at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417) at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267) at oracle.jsp.JspServlet.internalService(JspServlet.java:186) at oracle.jsp.JspServlet.service(JspServlet.java:156) at javax.servlet.http.HttpServlet.service(HttpServlet.java:588) at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456) at org.apache.jserv.JServConnection.run(JServConnection.java:294) at java.lang.Thread.run(Thread.java:534)
Kindly help out on the steps to take to correct this error.
Best Regards.

Hi RH,
Because of the time crunch I am not able to debug my system for your issue but I will tell you the steps how to find what required field is missing in your documet sent to your R/3 system.
In transaction SMQS deregistor your R/3 system by pressing the button "Deregistration" then create a BP in CRM and save the data. Come back to the transaction SMQS again select your R/3 system and press the button QRFC monitor. Here you will find the queue related to your. Double click on it twice and then press the button Debug LUV. You will reach to the R/3 system ( make sure that the RFC user is dialog user in R/3 system).
but the break point at the statement " call transaction" and press F8. Here you change the value of mode from "N" to "A" in debugger and then press F8 again. by doing this you will get the input screen. Just keep on pressing enter and the system will fill the values. Here you will find what is the required entry missing.
Do not forget to registor the R/3 system again in transaction SMQS once you are done with you debugging.
I have tried my best to explain the steps. If you get confused at any point of time do let me know.
Allot points if my post helps!!
Best regards,
Vikash.

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Error while creating customers on sales pages

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