Error with the Contact Center Simulator

Hello All,
I am trying to use the Contact Center Simulator (CCS) with the IC WebUI in SAP CRM 7(IDES).
I have done all the settings as per SAP Help and the Blog: How to Configure Contact Center Simulator User Interface (CCSUI)n
When i try to use the CCS i am running into a issue.
This is the sequence of steps - 
1 - I start the CCS and then then i login to the IC WebUI and in the CCS i can see the Agent with status "Not Ready".
2 - I change the status in the IC WebUI to "Ready"  but the status in the CCS doesnot change to "Ready" and remains "Not Ready"
Tried installing different version of JRE (1.4.xx and 1.3.xx) but no change.
Activated the ICI trace and the error message is see in the ICI is
Http Outgoing Request - Http/1.0 401 Unauthorized
Logon Failed
Call of url http://<servername>:8004/sap/bc/bsp/sam_sess_queue/sam_session_queue_cntrler.do terminated due to error in logon data
Note
Logon performed in system <systemname>.No logon data provided.
I checked SICF and all the required services are activated.
So not sure whats the cause of the error.
Any help/suggestions will be greatly appreciated.
Cheers
Subu

Hi Subbu,
I have a similar problem , I'm able to view in CCS this message :  Currently no agents are logged on to CCS , how do we proceed forward , i logged to WEB UI and the status is Ready but i'm not able to see the same status in CCS..
Appreciate if you can publish your solution in this thread ...
Thanks,
Satish

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