ES2 PDF Generator file not 508 compliant

I am using the PDF generator service in th
e ES2. When i take a document that has alt text with the image the converted prf does not have the alt text. Does anybody know what settings address this? Is it a compatiability issue, Acrobat 6.0 or greater?

Hi Dipti,
The details on the 'Summary Info' from the report are Not exported to PDF unfortunately.
I have the latest version on CR installed and it doesn't export too.
You might want to post this as an Enhancement at the Ideas Place here:
-Abhilash

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Accessibile PDF generated by SSRS - 508 compliance

Does anyone know if there is any possible release or a version of SSRS that will be able to generate PDF that is accessible/508 compliant (such as alt tag for images in PDF...)?

Hi Caudu,
Based on my research, there are some VPAT documents describing how the accessibility features of Microsoft products help federal agencies address the requirements of Section 508 Standards. Here is the link:
http://www.microsoft.com/government/en-us/products/section508/Pages/default.aspx
Reference:
508 Compliance using ReportViewer and .rdlc
Hope this helps.
Thanks,
Katherine Xiong
Katherine Xiong
TechNet Community Support

How to crop pages using Adobe LiveCycle ES2 PDF Generator and Acrobat 9.2 Pro Extended

Hi all,
I'm evaluating the possibilities of Adobe LiveCycle ES2.0 PDF Generator in order to convert on the fly (programmatically) MS Office Documents and Visio drawings into PDF files.
I'm able to trigger this process using the Webservices API (from within C#). However when generating the PDF files in this way, each and every PDF file has a lot of white margins around it as it is generated as an 8x11 inch page.
I have been looking in ways to crop these white margins from around the information, so that the PDF content is only showing the actual content (in order to be used as an image).
I found a way of doing this manually by opening the generated PDF file of LiveCycle in Acrobat 9.2 Pro Extended and using the Document > Crop Pages... option.
So my question is: Can this be done programmatically using Adobe LiveCycle ES (and/or API functions of the Acrobat tool).
The envisioned solution would run on a server (without interaction/monitoring requirements by a human).
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Raf Snijders

Hi all,
I'm evaluating the possibilities of Adobe LiveCycle ES2.0 PDF Generator in order to convert on the fly (programmatically) MS Office Documents and Visio drawings into PDF files.
I'm able to trigger this process using the Webservices API (from within C#). However when generating the PDF files in this way, each and every PDF file has a lot of white margins around it as it is generated as an 8x11 inch page.
I have been looking in ways to crop these white margins from around the information, so that the PDF content is only showing the actual content (in order to be used as an image).
I found a way of doing this manually by opening the generated PDF file of LiveCycle in Acrobat 9.2 Pro Extended and using the Document > Crop Pages... option.
So my question is: Can this be done programmatically using Adobe LiveCycle ES (and/or API functions of the Acrobat tool).
The envisioned solution would run on a server (without interaction/monitoring requirements by a human).
Any input about this is highly appreciated.
Kind Regards,
Raf
Raf Snijders

Very Very Urgnet -- export to pdf error -- File not found

Hi to all,
I have a major problem while exporting pdf files at runtime
Using VB 6.0 and Crystal Reports 8.5, I am able to generate the required report.
While exporting to the pdf, I need to save the files without any user interaction.
I have tried using the exportoptions, but it gives error
Dim appl As New CRAXDRT.Application
Dim rep As CRAXDRT.Report
Private Sub Command1_Click()
     reppath="sf_details.rpt"
     pdfpath="c:\test2.pdf"
     Set rep = appl.OpenReport(reppath, 1)
     rep.ExportOptions.DiskFileName = pdfpath
     rep.ExportOptions.DestinationType = crEDTDiskFile
     rep.ExportOptions.FormatType = crEFTPortableDocFormat
     rep.Export False
End Sub
"File not found" at this line --> rep.Export False
Secondly, fonts dont seem to appear the same as compared in the report viewer and the exported pdfs.
Any help will be highly appreciated.
Thanks and Regards,

Post your development questions to the Legacy Developers forum

Closed Captions not 508 Compliant!

In order to be Section 508 compliant – required by government (US) contracts – I need to be able to keep the closed caption on the screen until the user clicks or performs the requested task or indicates that they are done with that slide. Right now all I get is Closed Captions while the audio is playing. I know that I can add silence at the end of audio clips but the closed captions just blanks out when the audio clip is over. It is not physically possible for the hearing impaired to watch the action on the screen (how to use software for instance) and read closed captions at the same time, therefore the closed caption needs to remain “on” for the rest of the slide – or at least that should be an option. Without this option the closed captions and are useless for functional closed captioning and can’t be made Government (US) Section 508 compliant.
Does anyone have a work-around for this? We have Government contracts coming up and may have to get off Captivate if I can’t make this work!

I am unsure as to the actual answer, however, the "skin" that include the Closed Captions is actually an swf. The point of publishing to HTML is because some devices (ie I-pad) cant play the swf. So the HTML version skips the swf- which of course includes the "skin".
That said, I think the Table of Contents works in HTML, so maybe I am incorrect in sayin the "skin" is an swf. Maybe only the "playbar" is an swf. But it seems the CC is still related to the playbar.
If anyone knows how to use the built-in Closed Caption feature with HTML, I would LOVE to hear it. But I am suspecting the CCs will have to be done by hand.

Adobe pdf resource files not found

All of a sudden I can't convert MS Office 2007 files to PDF. I get the error message 'unable to find adobe pdf resource files.' The solutions recommended on other forums don't work. I can print to abobe PDF.
Using Vista for Business, all service packs.

Have you tried the suggestions from this technical article Error: "Unable to Create Adobe PDF Resource File" when creating a ... ?

Multithread of ES2 - PDF Generator

When I programed in java with PDFG apis , just want to use multithread technique in ES2 ,but errors report as followed :
ALC-PDG-10012-000: com.adobe.livecycle.generatepdf.client.ConversionException: ALC-PDG-010-012-PDFMaker reported an error while printing the document.
        at com.adobe.pdfg.BMCCaller.checkResult(BMCCaller.java:377)
        at com.adobe.pdfg.Native2PdfCaller.callNativeBMC(Native2PdfCaller.java:1078)
        at com.adobe.pdfg.Native2PdfCaller.createPDF(Native2PdfCaller.java:382)
        at com.adobe.pdfg.GeneratePDFImpl.createPDFInternal(GeneratePDFImpl.java:494)
        at com.adobe.pdfg.GeneratePDFImpl.createPDFCommon(GeneratePDFImpl.java:273)
        at com.adobe.pdfg.GeneratePDFImpl.createPDF(GeneratePDFImpl.java:225)
        at sun.reflect.GeneratedMethodAccessor380.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at com.adobe.idp.dsc.component.impl.DefaultPOJOInvokerImpl.invoke(DefaultPOJOInvokerImpl.jav a:118)
        at com.adobe.idp.dsc.interceptor.impl.InvocationInterceptor.intercept(InvocationInterceptor. java:140)
        at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
        at com.adobe.idp.dsc.interceptor.impl.DocumentPassivationInterceptor.intercept(DocumentPassi vationInterceptor.java:53)
        at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
        at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor$1.doInTransaction(Transa ctionInterceptor.java:74)
        at com.adobe.idp.dsc.transaction.impl.ejb.adapter.EjbTransactionBMTAdapterBean.doBMT(EjbTran sactionBMTAdapterBean.java:197)
        at sun.reflect.GeneratedMethodAccessor347.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.jboss.invocation.Invocation.performCall(Invocation.java:359)
        at org.jboss.ejb.StatelessSessionContainer$ContainerInterceptor.invoke(StatelessSessionConta iner.java:237)
        at org.jboss.resource.connectionmanager.CachedConnectionInterceptor.invoke(CachedConnectionI nterceptor.java:158)
        at org.jboss.ejb.plugins.CallValidationInterceptor.invoke(CallValidationInterceptor.java:63)
        at org.jboss.ejb.plugins.AbstractTxInterceptor.invokeNext(AbstractTxInterceptor.java:121)
        at org.jboss.ejb.plugins.AbstractTxInterceptorBMT.invokeNext(AbstractTxInterceptorBMT.java:1 73)
        at org.jboss.ejb.plugins.TxInterceptorBMT.invoke(TxInterceptorBMT.java:77)
        at org.jboss.ejb.plugins.StatelessSessionInstanceInterceptor.invoke(StatelessSessionInstance Interceptor.java:169)
        at org.jboss.ejb.plugins.SecurityInterceptor.invoke(SecurityInterceptor.java:168)
        at org.jboss.ejb.plugins.LogInterceptor.invoke(LogInterceptor.java:205)
        at org.jboss.ejb.plugins.ProxyFactoryFinderInterceptor.invoke(ProxyFactoryFinderInterceptor. java:138)
        at org.jboss.ejb.SessionContainer.internalInvoke(SessionContainer.java:648)
        at org.jboss.ejb.Container.invoke(Container.java:960)
        at org.jboss.ejb.plugins.local.BaseLocalProxyFactory.invoke(BaseLocalProxyFactory.java:430)
        at org.jboss.ejb.plugins.local.StatelessSessionProxy.invoke(StatelessSessionProxy.java:103)
        at $Proxy157.doBMT(Unknown Source)
        at com.adobe.idp.dsc.transaction.impl.ejb.EjbTransactionProvider.execute(EjbTransactionProvi der.java:95)
        at com.adobe.idp.dsc.transaction.interceptor.TransactionInterceptor.intercept(TransactionInt erceptor.java:72)
        at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
        at com.adobe.idp.dsc.interceptor.impl.InvocationStrategyInterceptor.intercept(InvocationStra tegyInterceptor.java:55)
        at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
        at com.adobe.idp.dsc.interceptor.impl.InvalidStateInterceptor.intercept(InvalidStateIntercep tor.java:37)
        at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
        at com.adobe.idp.dsc.interceptor.impl.AuthorizationInterceptor.intercept(AuthorizationInterc eptor.java:188)
        at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
        at com.adobe.idp.dsc.interceptor.impl.JMXInterceptor.intercept(JMXInterceptor.java:48)
        at com.adobe.idp.dsc.interceptor.impl.RequestInterceptorChainImpl.proceed(RequestInterceptor ChainImpl.java:60)
        at com.adobe.idp.dsc.engine.impl.ServiceEngineImpl.invoke(ServiceEngineImpl.java:121)
        at com.adobe.idp.dsc.routing.Router.routeRequest(Router.java:129)
        at com.adobe.idp.dsc.provider.impl.base.AbstractMessageReceiver.invoke(AbstractMessageReceiv er.java:329)
        at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invokeCall(SoapSdkEndpoint. java:139)
        at com.adobe.idp.dsc.provider.impl.soap.axis.sdk.SoapSdkEndpoint.invoke(SoapSdkEndpoint.java :81)
        at sun.reflect.GeneratedMethodAccessor376.invoke(Unknown Source)
        at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
        at java.lang.reflect.Method.invoke(Method.java:597)
        at org.apache.axis.providers.java.RPCProvider.invokeMethod(RPCProvider.java:397)
        at org.apache.axis.providers.java.RPCProvider.processMessage(RPCProvider.java:186)
        at org.apache.axis.providers.java.JavaProvider.invoke(JavaProvider.java:323)
        at org.apache.axis.strategies.InvocationStrategy.visit(InvocationStrategy.java:32)
        at org.apache.axis.SimpleChain.doVisiting(SimpleChain.java:118)
        at org.apache.axis.SimpleChain.invoke(SimpleChain.java:83)
        at org.apache.axis.handlers.soap.SOAPService.invoke(SOAPService.java:454)
        at org.apache.axis.server.AxisServer.invoke(AxisServer.java:281)
        at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:699)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
        at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:327)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at com.adobe.idp.dsc.provider.impl.soap.axis.InvocationFilter.doFilter(InvocationFilter.java :43)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at com.adobe.idp.um.auth.filter.CSRFFilter.doFilter(CSRFFilter.java:41)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.j ava:235)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:230)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:175)
        at org.jboss.web.tomcat.security.SecurityAssociationValve.invoke(SecurityAssociationValve.ja va:179)
        at org.jboss.web.tomcat.security.JaccContextValve.invoke(JaccContextValve.java:84)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:104)
        at org.jboss.web.tomcat.service.jca.CachedConnectionValve.invoke(CachedConnectionValve.java: 157)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:241)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:844)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.ja va:580)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
        at java.lang.Thread.run(Thread.java:619)
why ? I programed a thread class ,and run with two instances ,one is ok ,another is always wrong .
attach is the java source ,thanks a lot anyone can give any constructive advice!

Hi,
We have the same issue with generating PDF files.
The process is very slow and unstable
we have also conversion times between 5 and 50 seconds for simple doc files.
I use the launchpad application or a livecycle process to start the conversion.
The first time we convert a file, it takes for example 25 seconds.
If we convert the same file directly after the first one, it takes only 12 seconds
If we wait for longer period (1 - 2 minutes) between the two conversions, its again 25 seconds.
Server configuration:
Windows Server 2008 R1 SP2 64bit Virtual server
4 GB RAM
2 CPU 2,4 GHz
Thanks
Stefaan

Exported pdfs - Linked file not dispalying correctly on some machines

Hi,
I'm creating several PDFs in InDesign CS5.5. I'm creating links to different files in InDesign using buttons. The pdf links work correctly on all machines and open the file theyre supposed to. I run into a problem on some machines though. The first page of the newly opened pdf opens completely gray... nothing displayed. If you hit page down and then page up, page two displays fine, and page one then appears fine from that point on. On some machines it's a little slow to display, and goes from gray to displaying the page in about one second.
Does anyone know why this would be happening, and how to fix it?
They are created on a mac, and the problem is present on some macs, but not others, and seems fine on PC. It's also worth pointing out that it isn't the speed/power of the machine, because the older less powerful machines have no problems with it.

How are these files being viewed?
Bob

PDF/A files not displaying correctly on iPad

Hi there
I am creating a PDF/A document that is a compilation of a bunch of MS Word and PDF documents, which will be primarily viewed on iPad. I'm using DocsCorp pdfDocs on my computer (a PC) to compile them together, and saving as PDF/A to ensure no font problems. However, it's still not displaying properly on the iPad. Some of the pages are missing blocks of text and images. Some of the lines of text just look like black lines across the page, and there are some pages that have big black patches where text used to be.
Does anyone know what else I can do to make my PDF/A document display correctly on an iPad?
Thanks!

You could try out an iBook.
Creating iBooks (EPUBs)
There’s no denying that the Apple iPad is a popular and successful product. One of the things I was most intrigued by was the format that Apple chose for their eBooks (iBooks). The good news is that they went with the industry standard EPUB format, and the even better news is that InDesign exports EPUBs natively. I created my first iBook for iPad using InDesign CS5. Let’s take a look at the workflow.
https://blogs.adobe.com/indesignpost/2010/11/creating-ibooks-epubs-2/
A mac solution.
https://www.apple.com/ibooks-author/

Using FF 3.6.13, it cannot open an Adope PDF ( says file not found) while all other browsers work!!!!

I have updated FF and Adobe Reader and its plugin to the latest levels.
This error happens on several PC's of friends as well so it is a serious issue. Chrome, IE and others have no problems at all when executing the same thing on the same PC.

The above instruction set for opening PDFs within Firefox DID in fact work.
Thanks!
It does open it in a separate window from FF but at least it works. ( yes, I tried the options to stop that no luck)

508 Compliant PDF from crystal report

I am generating PDF document which is 508 compliant but I am facing issue while exporting crystal report. PDF generated is not tagged and also the properties i.e. Author, Subject I set on SummaryInfo object of document objects are not displayed. Is tagging of PDF document now possible with recent releases of crystal report? Please help.

Hi Dipti,
The details on the 'Summary Info' from the report are Not exported to PDF unfortunately.
I have the latest version on CR installed and it doesn't export too.
You might want to post this as an Enhancement at the Ideas Place here:
-Abhilash

Generating 508 compliant output for access via SharePoint

In order to make our WebHelp application accessible via a Sharepoint folder, our team lead was able to move all output files (from the ISSL/WebHelp folder) to a single folder then move the files from the resource, whdata, whgdata and whxdata folders to the same [new] location so that all files associated with the RoboHelp WebHelp project are in the same area. Next, he edited the whproj.xml file and changed the datapath from "whxdata" to " " (null). This works fine for primary layout output that isn't 508 compliant, so I duplicated the same steps after generating 508 compliant output to see if I'd get the same results. After moving all files to a single folder and uploading to a test server (not Sharepoint), the table of contents page [frame] "can't be found". I know that the toc tag in the whtoc.xml file has a root attribute that points to "whtdata0.xml". This file is in the same folder as everything else. So why does it not show the TOC?
Thanks,
Developer2000

Perhaps the best way to answer this is to ask what your response would be if your support people came along to you saying a customer didn't like the structure of the folders in your application so they had rearranged them and now it would no longer work, what should they do?
Perhaps best not to post the reply here.
The folders and files that RoboHelp generates have many inter-dependencies and it could be some are in files you cannot edit. Who knows? It is not something Adobe would document and I have not seen anyone post anything that would help you.
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Problems with PDF generator (PLT file to convert)

Hello everybody,
I'm having a (maybe) stupid problem trying to print a PDF file from a PLT.
Here I write the steps I followed to do my test:
1- download the example file from http://www.winline.com/evalpen_center.html (GL-C-F.plt)
2- from the Administration Panel of Livecycle ES2 go to Services > LifeCycle PDF Generator ES2 > Convert 3D
3- set as input the downloaded file and leave the default of the other parameters ("Create PDF", "Standard")
4- try to generate the PDF.
Here I have three different issues:
- the first is that in the result page, if I click on the link of the PDF file generated, I obtain the message "File does not begin with '%PDF-'" and nothing happen;
- if I click on it and I download the file, I can see it is a PS file, as if LifeCycle generates the PS but it doesn't print the PDF;
- in the end if I convert the PS to PDF, I cannot see anything because the drawing is completly out of the page and too big to be displayed entirely.
Could you suggest me any kind of solution or what I have to check in the parameters? I don't know what I can do now because I don't have any other idea.
If I try to open the file in Adobe 3D Reviewer, I can do what I want, so I think it's not a problem due to compability.
Thanks,
Riccardo

>deskpdf 2.5
If you were using an Adobe product, someone could probably help but as it is, you aren't using one at all.
You'll want to check with the support folks at whatever company makes deskpdf 2.5.

Query on LC PDF Generator ES2 new features

Hi,
Has anyone try out Adobe LiveCycle PDF Generator ES2 new features?
Based on Adobe Upgrade Center http://www.adobe.com/products/livecycle/upgrade/pdfgenerator.html, it mentioned that PDF Generator ES2 has the ability to embed SWF files in PDF.
But is this also applicable to Flex Application compiled SWF file?
Does the generated PDF function as a normal interactive form or a flat static form?
Able to retain its embedded schema and objects (scripts)?
Thanks.

Hi Jess - ES is jut running on a virgin XP SP2 Virtual PC (2gb RAM dedicated) so no other processes should be accessing it.
One thing I wondered - for the ES Preview, you get a 30 day eval of Acrobat 8.1 Pro - which of course usually comes up with the 'this is an eval - do you want to buy/continue' I would not have thought it would have been included if a problem, but could that be it?
"Check to be sure the environment variables are set up correctly - this should be done automatically during installation and deployment."
- all the JDK stuff was checked and seemed fine.
Major problem is the vagueness of the LC error msg - any way to get more detailed error info??
Thanks

Reader X does not display drawing in PDF generated with LaTeX

I have a quite large PDF generated by pdfTeX, Version 3.1415926-1.40.11 which contains also XY-pic drawings rendered with Xy-pic version 3.8.2, PDF driver v.1.4.
One drawing does not display correctly in Adobe Reader X. Neither on Windows, neither on Mac. It does display correctly with following programs:
Preview on Mac OS X 10.5 and 10.6
Adobe Reader 9.x
Skim (skim-app.sf.net).
When I open this document with Adobe Reader X I get following error message when I hit page 58:
"An error exists on this page. Acrobat may not display the page correctly. Please contact the person who created the PDF document to correct the problem".
Where does one report rendering problems?
Damjan

See [https://support.mozilla.com/en-US/kb/Opening%20PDF%20files%20within%20Firefox Opening PDF files within Firefox]
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ES2 PDF Generator file not 508 compliant

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