Event controlled product substitution case in SAP IS Retail
Requirement: Event controlled product substitution case
SAP System: SAP ECC 6.0 with IS Retail and without F&R and APO
To check for the available stock of original material and replace it with a FU/Replacement material if the stock is zero or less than the ordered quantity (in a STO).
We have done the following to achieve this:
1. SAP IMG: Maintain Follow up Categories
Created a Follow up category number: 01
FU Category: Replacement material
Priority and Validity: checked
Check cycles: No check
2. Using T code: WRFFUART, we have assigned a replacement material to a original material and provided validity period with priority 01.
Issue: While creating a STO or at the time of Delivery creation, the original material is not getting replaced with the substitution material (depending on the stock situation)
Hi,
is this issue still open?
Does the replacement article have stock?
Have you activated the substitution processing?
In the article substitution - application-specific control profile how have you maintained the parameter Quantity Control for Replacement Articles - Event Controlled? There will no quantity from the replacement product ordered when you use option 'Original Article with Available Quantity; If 0: Substitution Article with full quantity').
Kind regards,
Rainer
Similar Messages
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Product substitution in SAP CRM Service
Hi Friends
To replicate product substitution in CRM I have followed the same steps which SAP has provided in help.sap.com
Product Substitution - Sales Quotation and Order Management - SAP Library
1) After implementing the initial loads using objects DNL_COND_D001,DNL_CUST_PDD products are populated successfully in CRM condition table
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Siva KrishnaI got an clue and it is SAP using below function module for product substitution purpose , here it is taking ordered product and looking in pricing tables ( in VMC ) is there any substitution products are available or not . if yes then it is throwing the popup. In my case i haven't received any products from pricing tables so I have populated it in Debug Mode . then I got a popup to select the product with description as Sales Order Item xxxxxx have below substitute products but now I am doing all this process in CRM service order.
FM Naem : CRM_PROD_DET_DETERMINATION_OW
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Dear Friends
I have a query in SAP-APO 4.0 GATP, product substitution functionality.
I am undertaking a product substitution procedure for a component in a BOM .
i.e we want one component to be replaced by another component (in case of
non-availability of the component) . What we observed is when we maintained the
checking horizon(planned delivery time in R/3) for the said componet as 5 days
only then the product substitution seemed to work during the ATP check stage
(while creation of sales order) but the due date is getting pushed by the
checking horizon of the non-available material .My query was
a) Ideally if the substitute product is available at the plant I don't see
the reason why the due date is getting extended by the checking horizon ? What
could be the reason for the same?
b) When the checking horizon was changed from 5 days (both , <5 days & > 5
days) then product substitution did not occur and only the due date was getting
extended by the checking horizon .Why is the product substition not taking
place?
Request the group to share their insights & knowledge in helping me solve this
Thanking you in anticpation
rgds
Bipin BallalHi Bipin,
The behavior of the system is really strange if it shifts the due date by the no. of days in CH. Its also surprising that it works at a specific value.
I feel it has nothing to do with CH as it is only the no. of days beyond which the material is available indefinitely. Lets get into it a little deeper:
You are expecting a product substitution of a dependent material during Sales Order creation.
So it must be Rules based ATP with multi level ATP check. You will also be having CTP. Check the following settings:
1. PP Planning procedure; should be automatic planning or multilevel ATP.
2. Corresponding strategy group to be maintained in R/3 and the material should also have external planning.
3. Check your PPDS fixing horizon. If the due date is before this, it will shift the date.
4. In Maintain Check instruction: see that you have create remaining requirement at header level.
5. In multilevel ATP settings you should have remaining requirements at component level. And also define the business event it should happen during. I.e. while sales order creation or during automatic planning.
6. I hope your rule maintenance is working perfectly in check mode..
Hope this helps, or you can get back with more details.
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Hi,
we have requirement on product substitution in CRM. this scenario working fine ECC.
what are the settings we have to maintain to work this scenario in CRM 7.0.
Thanks in advance
Kishore kumarHi Kishore,
Please see the online documentation for product substitution in CRM:
http://help.sap.com/saphelp_crm70/helpdata/en/47/46ef14ea211a52e10000000a1553f7/frameset.htm
Please also see the documentation in the IMG by going to transaction SPRO in your CRM system and then go to path:
Customer Relationship Management -> Basic Functions -> Product Substitution.
I hope this helps.
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Standard Functions Not Supported in SAP Retail ( http://help.sap.com/saphelp_erp2005vp/helpdata/en/92/b22ab45a2711d3ae46080009d2232d/content.htm )
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Hi Gurus
I have a question on product substitution.To use PS in CRM, I have to download the customizing setting, substution reasons and the condition records.After a while if I need to create a new determination procedure, substitution reason or any other new customizing setting, can I perform the activity in CRM and download the condition record from ECC or perform all the settings in ECC and download them via the delta download ?
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"can I perform the activity in CRM and download the condition record from ECC or perform all the settings in ECC and download them via the delta download ?"
1. Performing all the activities in CRM and download the condition record from ECC
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2. Performing all the setting in ECC and doing a delta load.
Even this can be done.Using adapter object DNL_COND_D001 and DNL_CUST_PDD. You will have to either create a request R3AR2, or do an initial load again.
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