Everytime I connect to my Pc. I can't do anything. I get frozen. To retstore I have to disconnect my ipod

Everytime I conect to my Pc, I get locked and can't do anything
I have to disconnect in order to use my Pc again

Try here:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
It contains a link for XP

Similar Messages

Macbook Pro keeps going to Mac OS X Utilities on start-up and can't do anything to get past it. I have tried everything.. even installing Mac OS X Lion again and after 6 hours of loading it said it couldn't load! Please help!?

..

This worked amazingly!! Thanks for the post awvik360!
I was able to access the internal hard drive and perform a permissions fix through disk utility and re-apply the OS X 10.5.6 combo update on a totally debilitated machine (Mac Pro early 08).
Some clarification though:
{{ I used a MacBook Pro instead of USB/ExternalHD to run a working copy of OS X. }}
~ Just start up the healthy OS X (laptop) in target disk mode (hold 't' key while it powers up)
~ Connect it to the impaired Mac with the highest speed cable available (fire800>fire400>USB)
~ Start up the impaired Mac while holding the alt/option key to select the boot drive.
~ Select the connected OS X (laptop hard disk) and start er up.
~ Run disk utility and you can now use the Fix Permissions option on the impaired Mac's internal hard drive.
~ Run the OS X Combo Update (or presumably other offending update/program) and make sure to change the destination to the internal disk of the impaired Mac
~ Shut down, unplug target disk, start up, and you should be good to go.
I was in some kind of uber-kernel panic and could not start up in safe mode OR from the installation disc, and this worked! Definitely a good emergency procedure to have in your back pocket.
Note: ...target disk pairing must be in this direction. I tried setting up the impaired Mac as target and connecting it to running laptop, and it let me run the install fine, but it didn't fix the problem...must be something with permissions that the impaired Mac needs to install to itself, even if the OS is running on another disk/machine.
-T.

I have a iMac 21.5", with cordless mouse, very often it shows "not-connected" or "connected", at its will, we can't do anything. Changed the battery, no improvement. Now fixed another wired mouse to the system to work. My wire less keyboard working well

I have a iMac 21.5", with cordless mouse, very often it shows "not-connected" or "connected", at its will, we can't do anything. Changed the battery, no improvement. Now fixed another wired mouse to the system to work. My wire less keyboard working well

Make the device a favorite.
Also, I would reset the PRAM and SMC.
Barry

My IPod nano (older version) is frozen, so I can't do anything, and all of the online "help" things say that the IPod icon should appear under "Devices" but it's not, and because the IPod's frozen... What should I do???

My IPod nano (older version) is frozen, so I can't do anything, and all of the online "help" things say that the IPod icon should appear under "Devices" but it's not, and because the IPod's frozen... What should I do???
<What's the difference between a message and a question?>

Which older model iPod Nano do you have? iPod Models
Read the user manual for a solution - iPod Manuals
A question ends with a "?" mark and a message ends with a "." period.

Why is my Apple Wireless Keyboard connected and paired, but I can't type anything?

Hey,
I’ve been using Apple Wireless Keyboard (A1314) for a year now. Yesterday it stopped working. I can see it’s connected and paired, but I can't type. I tried unparing and pairing it again and sometimes it helps - I have no idea why, but once in ten attempts it works. When it works, though, some strange happen - like my Mac increases it’s volume level like I hit F12 on the keyboard.
When I go to Bluetooth menu battery level is hardly ever shown up. Also, when my keyboard is connected it takes a few seconds to open forementioned bluetooth menu.
So, it there change I will be able to repair it? It’s not like it costs $5. :c

Hello:
Try resetting the SMC.
Barry

Upgraded to iOS 6 and now I can't open anything in the kindle app? I have to say that I have had my ipad3 for 6 months and intensely dislike the problems with using it. Also is there any way of opening more than one screen as it is hopeless otherwise?

I Have had my iPad for 6 months as I cannot access my work emails using windows. I have to say that it is the most unhelpful device I have ever used and although it looks like there isn't an answer for some of the questions I have asked below, I thought I would try!
1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
IT might just be that I don't have the correct settings (I am a technophobe) but I absolutely hate the iPad and only have it for work emails, it is so annoying that I can get my mobile phone and kindle3g to work fine, but always have problems with the iPad. I am sure it could be good (and for reading emails on the go in the uk it is great, as I like the key board) but it just seems to make everything else difficult.
i Hope you can help and sorry for asking questions others have, but I am just hoping that something new might have been developed!
thanks,
K
Message was edited by: K Paton

1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
Try rebooting your iPad, that should fix he issue. I that doesn't work, delete the app and re-download it. The Kindle books should all be in he Kindle cloud services and you can get them again. I have an iPad2 w/ Kindle app and it works just fine - no issues.
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
Page as in a kindle book way? turn iPad to landscape position from portrait position. If, however, you mean open more than one application at a time, then no. And not hopeless, as it takes a bit of time to get used to, going from a desktop/laptop format to tablet format.
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
It's actually fairly easy. Press down on the word, then you can expand by drawing your finger to cover word/sentence/paragraph/page, hit select or select all then it gives you the option to cut, copy, paste, define. If you want to use a word processing app on the iPad, Pages is a good application.
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
It's the connection on your phone. Samsung Galaxy SII? Android software? What you have to do is go to the phone's settings and connect via wireless, not Bluetooth. Go to System Settings (on phone) and under Wireless and Networks click 'more' and go to the Tethering and Portable Hotspot option. Set up your mobile wifi hotspot, name it though it will probably come up with 'AndroidAP', choose a WPA2 security level and put in a password. Go back to previous screen and turn on 'Portable Wi-Fi Hotspot' box. Then on your iPad in the Settings - Wi-Fi section, it should then recognize your phone for tethering. If it's a Windows Phone 7, I don't know the layout of that software, but presumeably similar.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
Sometimes the issue is with the website design, not all websites are optimized for mobile devices - not just iPad but also Android devices. It happens. They're getting there, but occasionally the page might need a refresh.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
It depends on what you use to build the websites on the computer. Recommend a free program on the computer called CoffeeCup Free HTML Editor. I don't recommend using IE period; Firefox or Chrome are my choices on Windows machines. I have two websites that I manage, both using this program. I'm assuming that when you mean you can't access the sites on the iPad you mean to update them? Ostensible there are apps to let you do this. What format are the sites? Without seeing what exactly you mean and what you want to do, it's hard to explain.
As for seeing full page while emailing within a site, turn iPad to portrait mode, and try to finger-pinch touch the screen to see if that will bring the fuller page into view. Other option is opening a second tab with same website and just go between tabs to reference material.
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
If you were outside the US or Canada, my guess is the problem lies within the SIM card in your iPad. If you were outside North America, there are different band levels - I'm guessing you have a SIM thats locked to a particular provider. Band level frequencies differ per country/continent, so a SIM card that will work in Canada/US will not likely work in UK/Europe/Asia/Australia, etc. you will be able to get your emails again when back on a wifi network. Mobile phone may have a different type SIM card (GSM/HSPA) from your iPad SIM. Also, check your email settings.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
Moving the cursor on a sentence is a matter of putting your finger on the screen where you want it. It's exceptionally easy to do. I'm using the Notes app to write this whole segment and I just need to put my finger where I want to change things and presto it's ready for me to change where I want it.
Here's a solution: sell your iPad (after you wipe your data off it) to someone who will appreciate it, and put your money towards the Windows Surface Tablet out later this year/early next year, where you can (reportedly) connect a mouse to it. It will have some of the Windows 7/8 functionality that you're more familiar with, or get a netbook.
- Ceridwyn2

Can't record anything --only get static

Hi,
Suddenly I can't record anything through the internal microphone. Both in Garageband and other apps, all I get is LOUD static. The recording bar doesn't show any input from the microphone. I have the preferences set for input: internal microphone. One weird thing, or maybe it's not weird, but worth mentioning: the input level bar in preferences under the sound input menu is flickering like mad.
As far as I know, I haven't changed any settings.
Can anyone assist?

Someone in another forum suggested this:
try dragging this file to the Desktop, reboot and set up sound again...
/Users/bd8/Library/Preferences/com.apple.systempreferences.plist
and it totally worked.
Thanks.

TS1367 I am getting a white apple screen with spinning clock like logo-I can't do anything it is frozen and continuously spinning

I am getting a white apple screen with a spinning clock like logo-I can't do anything it just keeps spinning

Other troubleshooting information.
Startup Issues - Resolve
Startup Issues - Resolve (2)

Brand new iPhone- won't connect, won't launch iTunes, can't do anything (??

Hi everyone. I hope someone can help. I just bought my iPhone today at Apple. I walked by AT&T and had an account set up. So, all was well, until I tried to plug it in. Two things have happened.
First, I can't use the phone. When I plug it in, it does not launch iTunes. I've read in other posts to give it 2 minutes and see if it will. I've also read to launch iTunes myself. I've tried both, and nothing. When I launch iTunes it does not show. It doesn't show on my desktop either, but not sure if it should, since it's new to me.
Specifically, the only thing that happens is, I hear a chirp or a tone and the screen lights up when I connect the USB cable. But all it reads is "Slide for emergency" which I did...I guess that's for an emergency call. An icon appears in the middle showing the usb cable and an arrow pointing to an iTunes icon. I've plugged it in, so not sure whey this is still showing. Also, at the very top it reads "no service" which I guess is due to it not being set up yet. And, there's a little "lock" symbol at the top. That's all I get. I've tried rebooting. Nothing. I've tried repairing permissions, then rebooting. Nothing. I cannot get this thing to connect.
Second, and please hear me out on this one. I've used macs for a while and am generally knowledgeable about them. Also, i've been on this iMac for about 5 months, hooked to the same internet connection. However, for whatever reason, after trying to plug the iPhone in, my internet and web applications have gone to complete crap on me. The WILL NOT connect at high speed...it's unbelievably slow. Insufferable even. Now, i've used this every day and have a really good idea of how it reacts. This is 100% out of the ordinary. As I sit here typing this, this page is STILL trying to complete loading. Something is clearly wrong here. Some pages won't load altogether. I've tried resetting my modem (disconnecting, unplugging). Performance was exactly the same. And, as mentioned, i repaired permissions. So, it's a little more than coincidental to me this happened immediately after running into troubles with my iphone connection. It's like the iphone somehow messed my computer up.
Sorry for the long post. I hope you can understand that I'm very frustrated. It appears that, not only can I not get my phone to work, but it seems i've messed my computer up in the process somehow. Any suggestions? Please. Thanks for your help.

Hi all-
For anyone reading this, I've solved both problems, and figured i'd post in case it could help anyone else.
First, the iPhone issue. I figured it out by reading another post here. Basically, in the start up items of your "accounts" in system preferences, there's an item called iTunesHelper. I had that unchecked. I can't remember why...I guess b/c I believed I wasn't using it. Anyway, I had read that that could be a problem, so I checked it, rebooted, and low and behold....the iPhone connected and launched iTunes. I'm now up and running. Phew.
As for the internet sluggishness, I don't know what was causing it. But, I just booted from the Leopard dvd, ran Disk Utility and repaired permissions as well as verify disk. Everything checked out. Rebooted on Macintosh HD, and everything was fine. It's as if it never happened. Very weird. But it's fixed.
Hope that maybe helps someone in someway...if your iPhone's not launching iTunes, try checking the iTunesHelper app in your startup items. Worked for me.

HT4623 Hi my iphone currently won't work. It displays the message iphone disabled connect to iTunes but I can't do anything

Please help my iphone 5 will not work as the password has been entered too many times. Now it's froze saying contact iTunes. Please help

Hey Chellzbellz1@Markglew!
Try using the information in the following article to resolve this issue:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

TS3992 My Ipad is frozen with the message - ICloud Backup - This IPad hasn't been backed up in 3 weeks. Backups happen when this ipad is plugged in, locked and connected to Wi-Fi. I can't do anything! Please help.

Hi
My IPad is frozen - I cannot do anything. It has the following message - iCloud Backup - This ipad hasn't been backed up in 3 weeks. Backups happen when this ipad is plugged in, locked, and connected to Wi_FI. OK but when I press OK nothing happens. Please help.

Reset it by holding the power and home buttons at the same time until you see the Apple logo, then release.

HT4061 How do I restore my iphone 4? Whilst updating to new software my computer crashed. This has left me with a phone that won't respond at all and itunes says 'restore your phone'. I can't press anything without getting a picture of a usb. not useful.

My computer crashed while updating my iphone 4.
My phone now will not respond other than a USB symbol to itunes.
When I plug into itunes it says 'reset your phone'.
I've tried holding the on/off and home button together, nothing.
On another note, it isn't possible to schedule into a shop in London until a week today. There is something seriously wrong with this picture.
Any help would be awesome.
Thanks

1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.

I can't sync music and get an error message when I plug in my iPod

I've had my iPod for a year or so, and mostly things have been fine. The battery-life was dying more quickly than usual, so I went to the Apple Store and got one of the salespeople to help me. They told me to Restore the iPod and see how it went from there. After a complete fiasco with that, I keep trying to plug in my iPod to update my library. However, when I plug it in, the iPod only flashes the charging button, and iTunes is unresponsive and sluggish for several minutes. Then a message pops up that says "The iPod 'iPod' cannot be synced. The required disc cannot be found."
I have repeatedly gotten this message and really don't know what to do. Any help would be appreciated......

You can also try out few things >
1) check if the ipod constantly appears in mycomputer section .
- if it does try changing the drive letter of the ipod and try to format the ipod drive(Right click format)
2) if its not comin up in mycomputer then.. there has to be problem with the USB drivers in your computer
you can try
http://docs.info.apple.com/article.html?artnum=304508
The best way to check whether the ipod is faulty or the computer is creating the problem is,
connect the ipod to a different computer which has itunes on it(If possible)

HT204053 I recently moved my song library to a new computer. I went to authorize my songs for the new computer, but about 1,000 will not authorize. They are authorized on an old account that was linked to my old work email. Can I do anything to get thes

So I have about 1000 songs that I can no longer access because they are linked to my old account. I cannot access that account, because the email I used for it was my old work e-mail. I got laid off in 2009, so I have no way to access that e-mail. Is there a way I can unlock these songs, or are they lost? They are still on my iTunes, and everytime I go to play them, it says I need to authorize them to play on this computer. What can I do? Thanks for any help!!!

You can update an older Apple ID that is no longer a working email address by using a new email address. Just make sure that it is not an email address that you are using in your second Apple ID.
Once you have rehabilitated the old Apple ID, authorize the Mac to use content from both Apple IDs.
Manage your Apple ID -
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
http://support.apple.com/kb/HE37

Stuck screen message, can't do anything to get past it...

My phone says "cannot access email account; please configure in settings" and will not let me choose "okay" or "settings" to fix it, it's stuck on that screen... i cant answer apple support's calls because of the stuck message. I'm trying to pull out the SIM card with a paper clip but it isn't popping out. I can't turn it off and on because it won't let me "slide to power off". What next?

The iPod is telling you to connect the iPod to your computer with iTunes. When connected, iTunes should open and tell you what to do. If it does not, you want to do is to restore the iPod from backup.

Everytime I connect to my Pc. I can't do anything. I get frozen. To retstore I have to disconnect my ipod

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