Everytime I open Photoshop Elements V13 I get the message that an update to V13.1 and Camera Raw 8.7.1 is available. However when clicking on update now or after exiting it never updates. Also there is no updates shown for V13 on the website.

Is this a false message, or is there an update available? If so How do I update my version?

Hi,
It is not a false message, those updates are available. (I have overlaid the camera raw info here)
If you load the editor, when you get told about the updates, and you click on Update, it may take a moment to get going.
If you are on a Windows system, you may find that there is a User Access Control request icon flashing on your taskbar. I'm not sure about MAC systems.
Brian

Similar Messages

  • Photoshop Elements 10 will not open.  I get Error message that says "Runtime Error!" and closes.  What do I do?

    Help.  Photoshop Elements 10 will not open.  I get Error message that says "Runtime Error!" and closes. What do I do?  What does it mean?  I bought Elements 10 at a retail store.  It did work for a while.

    Hi,
    Can you post back with the following.
    1.  The full Model No. and Product No. of the notebook ( from the service tag underneath your notebook ) - see Here for a further explanation.
    2.  The full version of the operating system you are using ( ie Windows 7 32bit ).
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • When I am using Premiere elements 13 I get a message that pops up "that there is no disk in the drive. Please insert a disk into drive", this also happened 3 months ago How can I get rid of this again?

    When I am using Premiere Elements 13 I get a message that pops up "There is no disk in the drive" I click on it and it keeps coming back "very annoying", but about three months ago it happened to me and I was told to change the file name from OldFilm.AEX  to OldFilm.AEXold. Well now the file is back in Folder OldFilm.AEX. Here is a screen shot the files are highlighted.What should I do now to correct this once and for all, or can I? Thank you for your time.

    TomWolves
    I would do another rename to disable or just delete all the OldFilm.AEX and OldFilm.AEXOLD in that NewBlue Folder.
    If you do, please let me know if that OldFilm.AEX regenerates itself the next time you open Premiere Elements 13.
    Here is the strange story...at least from my Premiere Elements 13 Windows perspective...never had the No Disc error issue
    Here are some details to sort through trying to figure out why you have 2 OldFilm.AEX file in the NewBlue Folder.
    1. The original OldFilm.AEX file of Premiere Elements 13 has the date of 9/4/2014 (just before the version was released on 9/24/2014).
    After the 13.1 update is done (whenever date), that OldFilm.AEX file has the date of 1/31/2015. I first saw notification of the 13.1 Update
    release early in February 2015.
    2. Now in Premiere Elements 13.1, if I take my OldFilm.AEX (date 1/31/2015) and disable it by renaming it to OldFilm.AEXOLD, close out of there, and reopen
    the program, the OldFilm.AEX is not seen to regenerate. The OldFilm.AEXOLD remains there as its lone self.
    3. So, I am thinking that your OldFilm.AEXOLD in the screenshoot is "original equipment" that you disabled to get rid of No disc error.
    Why the OldFilm.AEX is there also is not clear, but the dating on it suggests that it came along with the 13.1 Update.
    Bottom line: let us try the deletion or disabling one more time and see what happens.
    Looking forward to further reports on your findings, as your time permits.
    Thanks.
    ATR

  • I downloaded the 32 bit version of photoshop cc 2014. When trying to install I get the message that installer failed to initialize and that this could be due to a missing file. Has anybody a solution ?

    I downloaded the 32 bit version of photoshop cc 2014. When trying to install I get the message that installer failed to initialize and that this could be due to a missing file. Has anybody a solution>?

    Did you unzip the entire contents of the download zip file onto your hard drive before running the installer?  You need to do that.
    I have installed it myself and it went in just fine.
    -Noel

  • Everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

    everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

    Hello mcgivnma,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
    http://support.apple.com/kb/ts1717
    Best of luck,
    Mario

  • TS3212 I'm trying to update my version of itunes. I get a message that MSVCR80.DLL IS MISSING AND I NEED TO REINSTALL. wHEN I REINSTALL I GET A MESSAGE  THAT APPLE MOBILE DEVICE FAILED TO START AND IT WON'T LET ME OPEN ITUNES. WHAT DO I DO?

    i'M TRYING TO UPDATE MY VERSION OF ITUNES. i GET A MESSAGE THAT MSVCR80.DLL IS MISSING AND THAT I NEED TO REINSTALL. wHEN I DO THAT, I GET A MESAGE THAT APPLE MOBILE DEVICE FAILED TO START AND IT WON'T LET ME OPEN ITUNES. WHAT DO I DO?

    Check out the user tip below.
    https://discussions.apple.com/docs/DOC-6562

  • I cannot open Photobooth. I keep getting a message that says "Photobooth cannot open because no camera is attached or the camera is in use by another application." As far as I can tell, no other application is using the camera. Help?

    I cannot open Photobooth. I keep getting a message that says "Photobooth cannot open because no camera is attached or the camera is in use by another application." As far as I can tell, no other application is using the camera. Help?

    Run the apple hardware test.

  • While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this

    While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?

    Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
    So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

  • Keep getting error message that iphoto has detected inconsistencies and needs to rebuild

    while adding photos to library keep getting error message that iphoto has detected inconsistencies and needs to rebuild the library..how do I fix?

    By rebuilding your library.
    Back up your iPhoto library before you do that.
    If iPhoto is open, quit it.
    Hold down the Option and Command keys while you open iPhoto (click the iPhoto icon in the Dock).
    The Photo Library First Aid window opens.
    Click "Rebuild database" and click the "rebuild" button.
    If this does not solve the problem, see "option 2" in Terence Devlin's post here:
    Re: i keep getting the message iPhoto has detected inconsistencies in your library but after repairing it it just quits
    Regards
    Léonie

  • Every time i try to download something i get a message that it contains a virus and has been deleted

    everytime i try to download something i get a message saying it contains a virus and has been deleted

    if you are downloading from the Adobe site, your antivirus software may be giving a false positive. Is it up to date ?    

  • When I close an Adobe doc I get a message that it has stoped working and a error msg

    When I close an Adobe doc I get a message that it has stoped working and a error msg - The instruction at 0x7734464a referenced memory at 0x00000010. The memory could not be read. This is very annoying. Word 2010 does almost the same thing.
    Please help!

    I found the file but when I added it to the  list for the Data  Execution Program to ignore , I received a message that the Program.x86/itunes file must have the DEP on in order to run. Anyone else having this problem ?

  • I cannot access my face time.When i do that I get a message that I cannot sign in and to check my internet connection. how can i fixed that?

    i cannot access my face time.When i do that I get a message that I cannot sign in and to check my internet connection. how can i fixed that?

    What version of iTunes are you using?  The latest is 10.6.3. In iTunes, choose Help -> About iTunes to check the version number. If it's lower than 10.6.3, download the latest version from here.
    B-rock

  • I can't download OS5 or, rather, iTunes does download it about 450 mb and then, a few seconds after it starts processing the file, I get the message that I am timed out and am recommended to check my internet connection. I am using 3g to download it.

    I can't download OS5 or, rather, iTunes does download it about 450 mb and then, a few seconds after it starts processing the file, I get the message that I am timed out and am recommended to check my internet connection. I am using 3g to download it.

    I don't know which country you're in, but in the US, carriers limit the amount of download for a single file when using 3G.  Have you tried wifi?

  • When i try to open Photoshop 7.0 I get a message "the search discs are full" and it will not open. Help?

    When I open Photoshop 7.0 I get the message "the search discs are full"  and it will not open.  Help?

    Is your scratch drive over 1 Terabyte? Photoshop 7 was never programmed for those sizes  and will return that type of error if you recently changed drives,
    Solution is to partition that drive to less than one 1 TB or find a smaller drive.
    And update to 7.0.1 Adobe - Photoshop : For Windows : Adobe Photoshop 7.0.1 update
    Gene

  • After downloading the latest version of iTunes and updating my iPhone everytime I turn on my computer I get a message that reads: AppleSyncNotifier.exe - Entry Point Not Found. Does anybody know what this means?

    After downloading the latest version of iTunes and updating my iPhone, everytime I turn on my computer I receive a message that reads: "AppleSyncNotifier.exe - Entry Point Not Found. The procedure entry point sqlite3_wal_checkpoint could not be located in the dynamic link library SQlite.dll" Help! Does anybody know what this means and how I can fix it? Thanks.

    Yes.  I just solved the problem on my PC.  Here goes...
    Issue:  My Windows7 computer was producing the pop up box with the error text as you described.
    The Problem: You have another application on your computer that uses the like named .DLL file... in this case a DLL supporting SQLite on your local PC.
    Solution: 
    1.  You need to use the Windows File search feature to look for the name "SQLite".  This will quickly locate the offending DLL in the other application.
    2. Decide which program you like the most, in my case "Mobile Me", and uninstall the offending application.
    3.  Uninstall Mobile Me.
    4.  Restart your PC.
    5.  Reinstall Mobile Me.
    6.  Mobile Me should sync at this point, but if not, restart the PC once again.
    In my case, the offending program was my Aptana Studio development application.  I had recently the SQLite3 database to my Ruby On Rails configuration...
    This is where the file was located:
    C:\Users\<USERNAME>\Aptana Studio 2.0\plugins\com.aptana.radrails.sqlite3.win32_3.5.7.1278709071\vendor\SQLite3.d ll
    I hope this helps,
    Ron

  • I can not open my documents I made last week - I get a message that I need to upgrade and I have the latest download?!

    pages is not letting me open my documents I made last week. I get a message that I need to update my software. I am up to date.
    What to do?

    It sounds like you have 2 versions of Pages on your Mac.
    Pages 5 is in your Applications folder.
    Pages '09/'08 is in your Applications/iWork folder.
    You are alternately opening the wrong versions.
    Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
    Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
    Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
    Anything that is saved to iCloud is also converted to Pages 5 files.
    All Pages files no matter what version and incompatibility have the same extension .pages.
    Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
    Note: Apple has removed over 100 features from Pages 5 and added many bugs:
    http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
    Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
    Peter

Maybe you are looking for

  • Low broadband speed starting from this morning

    Hi! I can normally get 7-7.5Mbps from my broadband connection. This morning, the speed dropped dramatically to 1.85 Mbps. Here is my HomeHub ADSL values: ADSL line status Connection information Line state Connected Connection time 0 days, 2:30:38 Dow

  • Drag and Drop functionality for SVG charts.

    Has anyone been able to get a drag and drop functionality with charts? I've read where Vikas was able to accomplish this with reports, but, unfortunately, it was an old post and his example is no longer available. I understand that this is more on th

  • Login has been temporarily disabled due to too many unsuccessful login attempts.

    Hello, Does anyone know in how long after recieving the message "Login has been temporarily disabled due to too many unsuccessful login attempts. Please try again later." I will be able to login? Regards, Alex Solved! Go to Solution.

  • Customization wizard dc

    I a customized copy of Adobe Acrobat DC with the serial number, suppressing the agreement, and installing in silent mode. But so far after deploying the customized copy using SCCM to all our client, it is still asking them to enter a serial number an

  • Help. Why is my access to my cloud content restricted????

    >> Duplicate post removed to comply with the Verizon Wireless Terms of Service   See Can't view my pictures on the Cloud on my PC << Message was edited by: Verizon Moderator