Exceeding mailbox quota

I keep getting this message even though Ihave deleted all my e-mails. people also get this message below when they send me an e-mail:
delivery failure:
The message you sent to entrac-petroleum.com/info was rejected because it would exceed the quota for the mailbox.
What do I have to do to solve te problem. BT help desk did not help.
thanks

HR wrote:
I keep getting this message even though Ihave deleted all my e-mails. people also get this message below when they send me an e-mail:
delivery failure:
The message you sent to entrac-petroleum.com/info was rejected because it would exceed the quota for the mailbox.
What do I have to do to solve te problem. BT help desk did not help.
thanks
Hi. Welcome to the forums.
The problem is with the email address on that domain entrac-petroleum.com when sending emails to it.
Can you drop a reply back with some extra info regarding people emailing you, are they emailing a BTinternet email address ?
Are you forwarding emails to that domain by any chance ?, do you have anything to do with them ?
http://www.andyweb.co.uk/shortcuts
http://www.andyweb.co.uk/pictures

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Allowing mail to inbox eventhough exceeded mailbox quota

Is it possible to allow mail to continue coming to the user's inbox even though it has exceeded the mailbox quota? We would like to allow mail to continue coming in but block the user from replying e-mail until he has cleared his mailbox.
I'm running Messaging Server 6.2-8.04 on Solaris 10

Hi,
Is it possible to allow mail to continue coming to
the user's inbox even though it has exceeded the
mailbox quota? We would like to allow mail to
continue coming in but block the user from replying
e-mail until he has cleared his mailbox.Although this may sound like a simple enough request, the devil tends to be in the detail.
Let me start by saying that blocking a user from sending emails is difficult unless you have a strictly controlled environment namely, all users are forced to authenticate when sending emails (so you can identify them by username) OR they only have access to webmail/UWC to send emails. Otherwise if they use any email client they can just change their FROM address and you have no way of 'blocking' their emails since you can't identify that they are the ones sending it.
So does the above apply to your situation?
On the second front, allowing emails to be delivered to overquota accounts. This is possible by sending emails via the special tcp_tas channel which overrides quotas.
Do you want all emails to have the ability to send to overquota accounts or do you just want select users/lists/sending systems etc. to have this ability (so for example just users X,Y,Z and any emails from the system 1.2.3.4?
Regards,
Shane.

Unity Connection 8.5 mailbox quotas

I configured mailbox quotas for user mailbox
Send/receive quota is 3 Mgb
Send Quota is 2 Mgb
Warning Quota is 1 Mgb
User mailbox is already 3.5 Mgb
HOwever, when i call this user from internal or external number - i still can leave a mesage for this user ( i expected system DOES NOT ALLOW to leave any new mesage for this user because his voicemail box is already exceeds Send/receive quota which is 3 Mgb )
Checkbox for option "Full Mailbox Check for Outside Caller Messages"is already checked in
What is wrong in this config ?

Here is how send/receive quotas impact things:
Quota Handling for Outside Caller Messages
By default, if an outside caller attempts to send a message to a user whose send/receive quota has been exceeded, Cisco Unity Connection allows the caller to record a message for the recipient. This can be changed by checking the Full Mailbox Check for Outside Caller Messages check box on the System Settings > Advanced > Conversation page.
If the recipient mailbox has not yet exceeded the send/receive quota at the time an outside caller records a message, but the quota is exceeded in the act of delivering the message, Connection delivers the message regardless of the quota or the setting of the Full Mailbox Check for Outside Caller Messages check box.
Quota Handling for User-to-User Messages
If a user whose voice mailbox has exceeded the send quota signs in to Connection and attempts to send a message to another user, Connection indicates that the send quota has been exceeded, and does not allow the sender to record the message. If the user calls another user and is forwarded to a voice mailbox, the user is able to leave a message, but the message is sent as an outside caller message.
If a user attempts to send a message to another user whose mailbox has exceeded the send/receive quota, or if the quota is exceeded in the act of delivering the message, Connection sends a nondelivery receipt to the message sender.
Connection delivers read receipts and nondelivery receipts to users regardless of whether their quotas have been exceeded.
HTH,
Chris

Mailbox Quota Wrong

Hello,
I keep getting a message saying that I've exceeded my mailbox quota. When Get Info on the IMAP mailbox, it reports:
Currently Used 20.8 MB
Capcity 15.0 MB
Then it lists:
Inbox: 10.3 MB
Sent: 110 KB
Personal Folder: 37.2 KB
Junk: 0
Trash: 0
Just looking at the folder list I don't see the total anywhere near 20.8MB.
When I actually add up the sizes of all messages in my Inbox, it totals around 146 KB (not MB).
So I'm confused. Anyone have any clue what's going on?
Thanks
Tony.

Hello Tony.
You may try using another mail client, such as Thunderbird, and see what happens there.

Mailbox Quota Excceeded Script

Hi
Im looking for a script to obtain details of users who have exceeded there mailbox quota
I did use a few although it only shows the current status(not exceeded, etc) but does not show users who have exceeded the quota
Appreciate your help on this
Thanks & Regards

Is this in Exchange 2013 or 2010? I ask because in Exchange 2010 you can use "StorageLimitStatus" when you run Get-MailboxStatistics, but in Exchange 2013 the information store doesn't cache the limits.
So for Exchange 2010, when the StorageLimitStatus is "IssueWarning" or "ProhibitSend" or "MailboxDisabled" they are over their limit.
Get-Mailboxdatabase | Get-MailboxStatistics | Where {"ProhibitSend","IssueWarning","MailboxDisabled" -Contains $_.StorageLimitStatus} | Select-Object DisplayName, StorageLimitStatus, TotalItemSize | Export-CSV C:\OverQuota.csv
For Exchange 2013, it is more complicated as you'll need to compare the TotalItemSize with the quota applied to that user. You also need to consider if the quota is applied from the database or if it's applied on the mailbox.
For quota defined on mailbox:
$MailboxQuota = get-mailbox -ResultSize unlimited | Where {$_.UseDatabaseQuotaDefaults -eq $false}
$MailboxInfo = @()
foreach ($Mailbox in $MailboxQuota) {
$WorkingObject = New-Object PSObject -Property @{
DisplayName = $Mailbox.DisplayName
IssueWarningQuota = $Mailbox.IssueWarningQuota
ProhibitSendQuota = $Mailbox.ProhibitSendQuota
MailboxSize = (get-mailboxstatistics -identity $Mailbox.UserprincipalName).TotalItemSize
$MailboxInfo += $WorkingObject
$MailboxInfo | export-csv c:\MailboxQuotaInfo.csv
For Quota defined on database:
get-mailbox -ResultSize unlimited | Where {$_.UseDatabaseQuotaDefaults -eq $true} | get-mailboxstatistics | select displayname, databaseissuewarningquota, DatabaseProhibitSendQuota, TotalItemSize
CRM Advisor

Creation of Microsoft Azure Website failed. Cannot move or create server. Subscription ' id ' will exceed server quota.

I'm trying to create a new MVC website with azure cloud server. However, when creating my project/solution in visual studio I get the following error.
Creation of Microsoft Azure Website failed. Cannot move or create server. Subscription '<id>' will exceed server quota.
During the day I created several MVC projects, as a learning exercise, and it worked fine. Now it's failing every time I create a new MVC website with Azure.
Every time I created a website, I have always deleted any generated Azure sites and databases via the management portal. Currently I have no websites in Azure. Thus I don't see how I've reached a quota,
Any ideas what might be going wrong?
My subscription is pay as you go.
Thanks for your time,
Rob

Hi,
It might be due to various other resources (sql DB, application insight, etc) that you may have created while deploying earlier websites, and filled up your Quota. Due to which, creating new resources would exceed the quota limit.
Check for the unused resources and clear them. It may clear the error and allow you to create new websites.
Otherwise, It should be an Account related issue than Technical issue. I suggest you contact Azure support, it is a best choice for you, Please contact support team by creating a support ticket at
http://www.windowsazure.com/en-us/support/contact/
Regards,
Manu Rekhar

Best Practices for Setting up MailBox Quotas in Unity Connection.

Hi all,
I've just completed migrating from Unity 4.0.5 to Unity Connection 8.0.2c and all seems to be working well at the moment. I am looking into setting up quotas for subscriber mailboxes and I would like to find out what are the rules of thumb when assigning disc space to user mailboxes ? and How much disc space does it take for a one minute message ?
Thanks in advance for any inputs/suggestions !!!
D.

D. Tran,
Here are some things to consider:
–Mailbox Quotas
•Specifies a mailbox size in MB for Warning, Send, and Send/Receive Quotas on mailboxes
•Can be applied system-wide and customized on a per-user basis (maximum mailbox size is 2GB)
•Default Warning Quota = 12 MB (25 min of recording with G711)
•Default Send Quota = 13 MB (27 min of recording with G711)
•Default Send/Receive Quota = 14 MB (29 min of recording with G711)
When you use G711, the space requirements for a message are:
•480Kb/min when using G.711
–Message Aging Policy
•If enabled, it applies system-wide but can be disabled on a per-user basis.
•If disabled, no message aging policies are applied and cannot be enabled on a per-user basis.
Should you need to be more aggressive in your Message Aging Policy, you can optionally choose to move saved messages to the Deleted Items folder within a specified timeframe. This is disabled by default.
I typically recommend giving users access to the deleted items (it allows them to access deleted messages for a period of time after they delete them). This is set in the Class of Service here:
–Class of Service > Message Options > Uncheck “Delete Messages Without Saving to Deleted Items Folder”
Hope this helps.
Hailey
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Mailbox quota on Cisco unity, quick question

Hello guys,
I was facing a probleme with an unity connection cluster. I had a message which tell something like that
"no disk space avalaible, user cannot depose message..."
So I tchecked my space on disk (screenshot attached) with the show cuc dbserver diskspace command, but I don't know what I need to see to diagnose an eventual problem.
I changed the mailbox quota for my users from 15 to 40MBytes and all is right now.
But what is the good practise ?
- tell my user to delete their mailbox ?
- expand my mailbox quota ?
- others ideas ?
Thanks for your good ideas
Kévin

I would consider implementing a aging policy. You could notify users via email before aging out messages.
I will be careful expanding mailbox size unless your system is over provisioned to handle your environment. Also larger mail store will cause issues with daily backups and etc.
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx/8xcucsag190.html#pgfId-1050845

ACS view DB size has exceeded allowed quota

Hi:
We have an CSACS-1121-K9 with ACS version 5.4.0.46.3.
We see the following warning "ACS view DB size has exceeded allowed quota" . I can't find the meaning of this , how critical it is, or what should be done.
Anyone have an answer.
The ACS has in the last 2 days stopped showing log messages. I was wondering if this message could be related.
Thanks for the help
Mickey

Hi Mickey,
The Monitoring and Report Viewer database handles large volumes of data. When the database size becomes too large, it slows down all the processes. You do not need all the data all the time. Therefore, to efficiently manage data and to make good use of the disk space, you must back up your data regularly and purge unwanted data that uses up necessary disk space. Purging data deletes it from the database.
Also check the following links,
http://www.cisco.com/c/en/us/td/docs/net_mgmt/cisco_secure_access_control_system/5-4/user/guide/acsuserguide/viewer_sys_ops.html#wp1068157
http://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/secure-access-control-server-view-4-0/white_paper_c07-484555.html
Thanks
Anas

Cannot move or create server. Subscription '--' will exceed server quota.

Hello all ,
i have 150$ in my account and there is no serivce in my account but when am going to create any service it display this error:
Cannot move or create server. Subscription '---' will exceed server quota.

Hi,
This is a technical forum, about account issue, I suggest you contact azure support, it is a best choice for you, Please contact support team by creating a support ticket at
http://www.windowsazure.com/en-us/support/contact/
Or if that doesn't work because you don't have an active subscription you will need to contact general customer support to have them create a support ticket for you
http://support.microsoft.com/gp/customer-service-phone-numbers?wa=wsignin1.0
Best Regards,
Jambor
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Percentage free in mailbox quotas are wrong

Mostly a cosmetic issue, but kind of worrying.
The 'percentage free' column for mailbox quotas in Server Admin is completely inaccurate.
Nearly all accounts are listed as 100% or 99%, despite actually being 30% free or some such other markedly different value. One account is even listed as 101% free.
This doesn't bother me too much, because the actual values are there as well. The only issue might be whether users are getting their warning messages in time to actually do anything about it.
In one or two cases the quota has been filled to the extent where the user cannot even delete messages to free up space; an IMAP quota limit error returns when attempting to delete messages in Mail.
By the way, cyrus-quota gives accurate results.
Any ideas?

I have a similar problem, in Server Admin, under Mail > Maintenance > Accounts.
I have 5 users and, let's say "user1" and "user2" show negative values under "Quota Used (MB)". As far as I managed to search there is an issue in Quota over 2 Gigs. User 1 and 2 are over that quota. All the mail that is in user mailboxes are imported via Mail.app from another pop3 server, and Outlook Express 2003 also from a pop3 server. Now we are using 10.5.5 leopard server (Imap). Mail is working fine as far as I can see, and mailfbr shows corect values. Please if anyone has this bug post here or let me know if this is a known bug.
Thanks!

Mailbox quotas are different between EMC and shell commandlets output

Exchange 2013 SP1, Win2012-based AD.
Recently I increased default mailbox quotas settings on our mail database from 1 to 2 Gb. As earlier quotas for several mailboxes were set individually and no list of those mailboxes was kept, I decided to find all those mailboxes. So I run the following
command:
Get-MailboxDatabase | Get-Mailbox | fl name,EmailAddresses,*quota >c:\temp\quotas.txt
Looking through the generated file, I discovered a score of mailboxes with explicit quotas. However, when I opened their settings in the EMC, all the quotas were displayed as 'Unlimited'. Further investigation showed that if I set specific
quota settings on those mailboxes using the EMC, they are displayed correctly by the Get-Mailbox commandlet. However, if I set them back to 'Unlimited' in the EMC, Get-Mailbox continued to return the previous explicit settings. The only way to correct it was
setting those values to 'Unlimited' using the Set-Mailbox commandlet.
AD replication is healthy. There is no AD-related errors in the Application logs of our database servers. Other mailboxes with explicit quotas behave normally.
How can it be?
Evgeniy Lotosh
MSCE: Server infractructire, MCSE: Messaging

Hi,
I tested in my lab, in Exchange 2010, the command Get-Mailbox could display the correct quota settings after I changed it to unlimited via the EMC.
But in Exchange 2013, mine is Exchange 2013 RTM, the command Get-Mailbox didn't display the correct quota settings after I changed it to unlimited using the EAC.
Currently, there is no related official document about this issue. Thanks for understanding.
Best regards,
Belinda
Belinda Ma
TechNet Community Support

Der IMAP-Befehl „CREATE" ist mit der Fehlermeldung „Quota exceeded (number of (Number of mailboxes exceeded mailboxes exceeded)" vom Server fehl"geschlagen..

Hinzufügen von Unterordnern in AppleMail wird blockiert durch die Meldung: Der IMAP Befehl "create" ist mit der Fehlermeldung "quota exceeded (Number of mailboxes exceeded)" vom Server fehlgeschlagen

Unity Connection91.2 Mailbox Quota Exceeded

All,
Trying find out how to send a message when the warning quota is reach for a user mailbox.
instead of hearing the message when you check the mailbox, can I have the system send a notification to the user or the administrator?
thanks.

Hi,
Please check the following link
http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/connection/8x/administration/guide/8xcucsagx/8xcucsag190.html#pgfId-1069399
HTH
Manish

My emails are getting bounced back to the sender. It says it would have caused my mailbox quota to be exceeded.

Why are my emails getting bounced back to sender? The error message to me says it would have caused my bytes quote to be exceeded. I have no excess of messages in my trash or inbox.

It might be helpful if you disclose who your email provider is.
As stated above, the mail messages on the server may have exceeded what your provider allows for and if you have the mail account to never delete messages from the server on the iPad, that could be why you are getting the messages.
In other words, you can delete messages on the iPad and they could still be on the server.

Exceeding mailbox quota

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