Exception_access_violation error on Windows 2000 Professional

Question

Hello,
I am developing a stand-alone Java application that runs without any problem on Windows 98, XP, and most 2000 and NT machines. On some Windows 2000 Professional machines, however, attempting to run the program generates the following error. Is there something about the configuration of these machines that needs to be adjusted to make the program work? The JRE (1.4) and program installation are done in exactly the same way in each case. The only variation seems to be in the version of the operating system.
Any help much appreciated. Best reply gets 4 DD's!
Thanks much,
David
An unexpected exception has been detected in native code outside the VM.
Unexpected Signal : EXCEPTION_ACCESS_VIOLATION occurred at PC=0x6D1B32AD
Function=[Unknown.]
Library=C:\Documents and Settings\Baker\Desktop\csdemo\Windows\resource\jre\bin\fontmanager.dll
NOTE: We are unable to locate the function name symbol for the error
just occurred. Please refer to release documentation for possible
reason and solutions.
Current Java thread:
     at sun.awt.font.NativeFontWrapper.registerFonts(Native Method)
     - locked <05D8C5E8> (a java.lang.Class)
     at sun.java2d.SunGraphicsEnvironment.addPathFonts(Unknown Source)
     at sun.java2d.SunGraphicsEnvironment.registerFonts(Unknown Source)
     at sun.java2d.SunGraphicsEnvironment.access$000(Unknown Source)
     at sun.java2d.SunGraphicsEnvironment$2.run(Unknown Source)
     at java.security.AccessController.doPrivileged(Native Method)
     at sun.java2d.SunGraphicsEnvironment.loadFonts(Unknown Source)
     - locked <02B1DA00> (a sun.awt.Win32GraphicsEnvironment)
     at sun.java2d.SunGraphicsEnvironment.mapFamilyName(Unknown Source)
     at java.awt.Font.initializeFont(Unknown Source)
     at java.awt.Font.<init>(Unknown Source)
     at sun.awt.windows.WDesktopProperties.setFontProperty(Unknown Source)
     - locked <02B1CCD0> (a sun.awt.windows.WDesktopProperties)
     at sun.awt.windows.WDesktopProperties.getWindowsParameters(Native Method)
     at sun.awt.windows.WDesktopProperties.<init>(Unknown Source)
     at sun.awt.windows.WToolkit.initializeDesktopProperties(Unknown Source)
     at java.awt.Toolkit.getDesktopProperty(Unknown Source)
     - locked <02B04360> (a sun.awt.windows.WToolkit)
     at com.sun.java.swing.plaf.windows.WindowsLookAndFeel$DesktopProperty.<init>(Unknown Source)
     at com.sun.java.swing.plaf.windows.WindowsLookAndFeel.initComponentDefaults(Unknown Source)
     at javax.swing.plaf.basic.BasicLookAndFeel.getDefaults(Unknown Source)
     at javax.swing.UIManager.setLookAndFeel(Unknown Source)
     at javax.swing.UIManager.setLookAndFeel(Unknown Source)
     at ZeroGad.a(Unknown Source)
     - locked <05CCDB68> (a java.lang.Class)
     at ZeroGh.b(Unknown Source)
     at ZeroGh.a(Unknown Source)
     at ZeroGh.a(Unknown Source)
     at com.zerog.ia.installer.Main.a(Unknown Source)
     at com.zerog.ia.installer.Main.main(Unknown Source)
     at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
     at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
     at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
     at java.lang.reflect.Method.invoke(Unknown Source)
     at com.zerog.lax.LAX.launch(Unknown Source)
     at com.zerog.lax.LAX.main(Unknown Source)
Dynamic libraries:
0x00400000 - 0x00455000      C:\Documents and Settings\Baker\Desktop\csdemo\Windows\install.exe
0x77F80000 - 0x77FFB000      C:\WINNT\System32\ntdll.dll
0x77DB0000 - 0x77E0B000      C:\WINNT\system32\ADVAPI32.dll
0x77E80000 - 0x77F31000      C:\WINNT\system32\KERNEL32.DLL
0x77D40000 - 0x77DAD000      C:\WINNT\system32\RPCRT4.DLL
0x77E10000 - 0x77E6F000      C:\WINNT\system32\USER32.dll
0x77F40000 - 0x77F79000      C:\WINNT\system32\GDI32.dll
0x77820000 - 0x77827000      C:\WINNT\system32\VERSION.dll
0x759B0000 - 0x759B6000      C:\WINNT\system32\LZ32.DLL
0x75E60000 - 0x75E7A000      C:\WINNT\System32\IMM32.DLL
0x20000000 - 0x20025000      C:\WINNT\System32\shim.dll
0x6D330000 - 0x6D442000      c:\documents and settings\baker\desktop\csdemo\windows\resource\jre\bin\client\jvm.dll
0x77570000 - 0x775A0000      C:\WINNT\System32\WINMM.dll
0x78000000 - 0x78046000      C:\WINNT\system32\MSVCRT.dll
0x681A0000 - 0x681A7000      C:\WINNT\System32\serwvdrv.dll
0x66740000 - 0x66747000      C:\WINNT\System32\umdmxfrm.dll
0x6D1D0000 - 0x6D1D7000      c:\documents and settings\baker\desktop\csdemo\windows\resource\jre\bin\hpi.dll
0x6D300000 - 0x6D30D000      c:\documents and settings\baker\desktop\csdemo\windows\resource\jre\bin\verify.dll
0x6D210000 - 0x6D228000      c:\documents and settings\baker\desktop\csdemo\windows\resource\jre\bin\java.dll
0x6D320000 - 0x6D32D000      c:\documents and settings\baker\desktop\csdemo\windows\resource\jre\bin\zip.dll
0x6D000000 - 0x6D0F6000      C:\Documents and Settings\Baker\Desktop\csdemo\Windows\resource\jre\bin\awt.dll
0x77800000 - 0x7781D000      C:\WINNT\System32\WINSPOOL.DRV
0x77A50000 - 0x77B3A000      C:\WINNT\system32\ole32.dll
0x60000000 - 0x60045000      C:\WINNT\System32\MSCTF.dll
0x6D180000 - 0x6D1D0000      C:\Documents and Settings\Baker\Desktop\csdemo\Windows\resource\jre\bin\fontmanager.dll
0x77920000 - 0x77943000      C:\WINNT\system32\imagehlp.dll
0x72A00000 - 0x72A2D000      C:\WINNT\system32\DBGHELP.dll
0x690A0000 - 0x690AB000      C:\WINNT\System32\PSAPI.DLL
Local Time = Sun Oct 27 04:45:56 2002
Elapsed Time = 3
# The exception above was detected in native code outside the VM
# Java VM: Java HotSpot(TM) Client VM (1.4.0-b92 mixed mode)

Answer 1

Yes, the user in question is logging on with full Administrator access. He suspects some kind of conflict with another application on the machine, but given that the two occurrences I've seen of this error have been on NT and 2K Pro machines, I'm inclined to think it's operating system related. Any more hunches?