Exception in Approval Process

Question

Hi,
I am working on creating an approval process. To block an account I need it to go through some approval first.
I have followed all the steps as mentioned in the help doc but I am facing some issues.
I have created a custom BO (CustomerBlock.bo) and an EC. I have embedded the EC in Account TI. This contains some fields which need to be filled and then submitted for approval. I have provided a button which invokes submitForApproval action on click.
For the custom BO i have created the approval process, approval and notification tasklist views are added to Account workcenter view.
In submitForApproval action, I am assigning EmployeeIDs to requester and RM approver.
SubmitForApproval action is executed successfully, but on saving the Account I am getting an exception. The exception is not thrown if I remove the tasklist views from the account workcenter view.
Any Idea what could be the issue here? Please help.
Regards,
Ambuja

Answer 1

Hi,
There was some issue with another custom tab in the Account screen, due to which before-save was not getting invoked. Submit and save is working fine now. I am now facing the following issue during approval.
When I click on submit for approval, a task gets created under Application and User management -> Task distribution -> BTM. But it is not assigned to anyone. When I say Assign Item,the list does not return any records. In submitForApproval action, I am assigning the EmployeeID to the approver.
If the approver tries to open the task details and approve/reject, it gives an error saying "You are not authorized to change the data"
If the approver tries to click on the custom Approve button, it gives the following errors.
I have written the following code in Approve.absl. This code is invoked only when the approver clicks on Approve Button and not on click of approve icon in the notification task.
I dynamically want to assign the approval task to requester's reporting manager. Not sure how this can be implemented.
Regards,
Ambuja