Approval Process in SSHR using Approval Management

Could any one suggest for the below mentioned issue ?
I have set up the approval process using approval management. But when I tried to test the approval process in both the ways ('Create a test transaction' and 'View a real transaction's approval process), I am receiving different error messages.
1. if I test by using 'View a real transaction's approval process'
receiving the error message saying "ORA-20001: The attribute TRANSACTION_REQUESTOR_PERSON_ID probably has an invalid query string. The attribute caused the following exception:
-972
ORA-00972: identifier is too long"
2. if I test by using 'create a test creation' receiving error message as "ORA-20001: Casey Browning (Browning, Doctor Casey) lacks a supervisor, so OAM cannot complete the chain of authority for the transaction"
What am i missing in the setups ?
which way is the recommended way to test the process ?
Your response is more appreciated.
Regards
Jhansi

For you to test Approvals, you have to setup a number of things;
1. Supervisor Hierarchy (If using that as hierarchy)
2. Job Levels (If using Job-level approvals)
3. New rules for SSHR functions.
The getApprStartingPointPersonId function returns the starting point person ID for the transaction in the HR_API_TRANSACTIONS table. It uses that to traverse the supervisor hierarchy based on the approval.
Hope this helps.

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