Exchange 2007 database won't mount due to MapiExceptionCallFailed errors

A server is running Exchange Server 2007 SP2 on Windows Server 2008 64-bit. After a couple years of running smoothly, the Windows Application event log started filling up with several instances every minute of the following error:
MSExchangeIS (2644) First Storage Group: A bad page link (error -327) has been detected in a B-Tree (ObjectId: 5, PgnoRoot: 10) of database H:\Microsoft\Exchange Server\Mailbox\First Storage Group\Mailbox Database.edb (165296 => 3185, 817790).
Messages sent to a specific mailbox on the server started getting returned as undeliverable with the message:
#550 5.2.0 STOREDRV.Deliver: The Microsoft Exchange Information Store service reported an error. The following information should help identify the cause of this error: "MapiExceptionCallFailed..."
I assumed that the event log messages and the delivery errors were related so I ran "eseutil /d" on the database but it exited with the message, "Operation terminated with error -1605 (JET_errKeyDuplicate, Illegal duplicate key) after 76.578 seconds. Running
eseutil /mh reports the database state as clean shutdown.
The Exchange database had been backed up nightly using Windows Server 2008 Backup. I restored the latest backup of the .edb file. Unfortunately, the corruption behind the bad page link error seemingly had propagated through the backups because the restored
.edb file had the same issues.
I then attempted to create a new clean database with the goal of then transferring mailbox data from the old to the new as described in the article "Simplifying the Dial Tone Database Recovery Process in Exchange 2007" (http://blogs.technet.com/b/dhardin/archive/2009/08/25/simplifying-the-dial-tone-database-recovery-process-in-exchange-2007.aspx).
I successfully created the new storage group and database with empty instances of all mailboxes but attempts to mount the old database yield this message:
Error: Exchange is unable to mount the database that you specified. Specified database: FASTMAIL\NewStorageGroup\Mailbox Database; Error code: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-344)
I then tried to return to the initial state of having a corrupted database but one that would at least function temporarily for all but the one broken mailbox. The idea would be to instruct individual users to run the Outlook archive command to back their
messages up locally into .pst files. Unfortunately, all attempts to mount the original .edb file yield the same MapiExceptionCallFailed error. I also tried to mount the database after deleting the transaction log files.
I searched the web for information on this error. There are some pages describing similar errors such as "hr=0x80004005, ec=2417" but I could not find any for "ec=-344". Some articles recommend running IsInteg.exe but this utility only works for databases
that are already mounted and I am unable to mount the database.
The Exchange server is running again using the empty database so that the users can at least send and receive mail. I get the sinking feeling that all hope is lost and the historical mail data that was stored on the server is gone for good. Before I face
the pitchforks of the angry mob, I figured that I would at least post an inquiry on an Exchange-related forum.
Are there any other steps I should take to try to recover the old data?

have you checked the health of the database using eseutil /mh "edbfilename.edb" ?
is the state: Clean Shutdown ?
If it is in clean shutdown state, then move the old logs, chk, .jrs files and select the option "This database can be overwritten by a restore" and mount the database.
In case if your database is not in clean shutdown state then you would need to work towards getting the database to clean shutdown using any of the following strategies based on the criteria that the database is affected with !
1. soft recovery
2. Hard Recovery
3. Hard repair
M.P.K ~ ( Exchange | 2003/2007/2010/E15(2013)) ~~ Please remember to click “Vote As Helpful" if it really helps and "Mark as Answer” if it answers your question, “Unmark as Answer” if a marked post does not actually answer your question. ~~ This
Information is provided is "AS IS" and confers NO Rights!!

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Exchange 2010 database won't mount

We had a power outage and I believe that the database has been corrupted. When I try to mount a restored copy of the database the day before the crash it gives me the following error.
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. [Database: Mailbox Database 0517197706, Server:#########].
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. [Server: ###########]
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So it appears that what happened may be that the copy back process was terminated earlier, hence the smaller file size etc. So what I would do is
1. Rename
Mailbox Database 0517197706.edb to "OLD_Mailbox Database 0517197706.edb"
2. if the TMP file is in same location as the main file I would then just rename
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Mailbox Database 0517197706.edb. If the TMP file is in alternate location I would rename and then copy back into place where Exchange expects the file to live.
3. Then attempt a mount and report back
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Exchange 2007/2010 Console doesn't show up Exchange 2007 Databases after RBAC Implementation

I have implemented a RBAC model after which Exchange 2010/2007 Console won't show up Exchange 2007 Mailbox Databases.
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M.P.K ~ ( Exchange | 2003/2007/2010/E15(2013)) ~~ Please remember to click “Vote As Helpful" if it really helps and "Mark as Answer” if it answers your question, “Unmark as Answer” if a marked post does not actually answer your question. ~~ This
Information is provided is "AS IS" and confers NO Rights!!

Hi,
I recommend you use the following cmdlet and check the result.
Get-MailboxDatabase -Server "Exchange 2007 server name"
In my environment, if I don't specify the Server parameter on Exchange 2010 Management Shell, Exchange 2007 mailbox database can't be displayed. If I specify the Server parameter, Exchange 2007 mailbox database will be displayed.
What's more, please check if the account you use has been delegated the Exchange View-Only Administrator role.
Here is a thread for your reference.
Get-MailboxDatabase
http://technet.microsoft.com/en-us/library/bb676367(v=exchg.80).aspx
Hope it helps.
Best regards,
Amy
Amy Wang
TechNet Community Support

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Exchange 2007 Database mount error after server crash during defrag.

Most likely but I have copies of the orignal and the temp still.
Is there a way these can be used?? I was hoping not for a MS Support answer... =/

Help!
Half way through copying the temporary database edb file my exchange server crashed.
I now get the following errors when trying to mount the database.
Error:
Exchange
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Restore Exchange 2007 database backup on Exchange 2010 server

Hi,
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Hi ,
You cannot export data to a .pst file from a mailbox that is in a recovery storage group (RSG).
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Hi,
I am running OS X 10.6.4 on my MacBook, with the latest versions of everything available through Software Update.
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Power outage Mailbox Database won't mount

Hello,
We have experienced a power outage, when we brought the server back the Mailbox Database wouldn't mount.
After that i ran Eseutil /mh and was on dirty shutdown, the i did /r and finally /p
Database is now on Clean shutdown state but still doesn't mount, error in event viewer:
failed. Error: The database action failed. Error: Operation failed with message: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-344) ---> Microsoft.Exchange.Data.Storage.AmOperationFailedException: An Active Manager operation failed. Error: Operation failed with message: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-344) ---> Microsoft.Mapi.MapiExceptionCallFailed: MapiExceptionCallFailed: Unable to mount database. (hr=0x80004005, ec=-344)
First time dealing with this problem, have i missed something?

I'm still unable to mount the Database, i've moved the logs out of the path and tried to mount with the same error.
the output of eseutil /mh
PS E:\Mailbox Database moved> eseutil /mh '.\Mailbox Database 1773415643.edb'
Extensible Storage Engine Utilities for Microsoft(R) Exchange Server
Version 14.00
Copyright (C) Microsoft Corporation. All Rights Reserved.
Initiating FILE DUMP mode...
Database: .\Mailbox Database 1773415643.edb
DATABASE HEADER:
Checksum Information:
Expected Checksum: 0x0122201a
Actual Checksum: 0x0122201a
Fields:
File Type: Database
Checksum: 0x122201a
Format ulMagic: 0x89abcdef
Engine ulMagic: 0x89abcdef
Format ulVersion: 0x620,17
Engine ulVersion: 0x620,17
Created ulVersion: 0x620,17
DB Signature: Create time:11/10/2012 19:14:18 Rand:1372720 Computer:
cbDbPage: 32768
dbtime: 279606 (0x44436)
State: Clean Shutdown
Log Required: 0-0 (0x0-0x0)
Log Committed: 0-0 (0x0-0x0)
Log Recovering: 0 (0x0)
GenMax Creation: 00/00/1900 00:00:00
Shadowed: Yes
Last Objid: 1
Scrub Dbtime: 0 (0x0)
Scrub Date: 00/00/1900 00:00:00
Repair Count: 2
Repair Date: 11/10/2012 19:14:18
Old Repair Count: 0
Last Consistent: (0x2,8,4D) 11/10/2012 20:51:35
Last Attach: (0x1,9,6C) 11/10/2012 20:51:35
Last Detach: (0x2,8,4D) 11/10/2012 20:51:35
Dbid: 1
Log Signature: Create time:11/10/2012 20:51:35 Rand:7225210 Computer:
OS Version: (6.0.6002 SP 2 NLS 500100.50100)
Previous Full Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Previous Incremental Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Previous Copy Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Previous Differential Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Full Backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
Current Shadow copy backup:
Log Gen: 0-0 (0x0-0x0)
Mark: (0x0,0,0)
Mark: 00/00/1900 00:00:00
cpgUpgrade55Format: 0
cpgUpgradeFreePages: 0
cpgUpgradeSpaceMapPages: 0
ECC Fix Success Count: found (15)
Last ECC Fix Success Date: 11/10/2012 19:30:10
Old ECC Fix Success Count: found (11)
ECC Fix Error Count: none
Old ECC Fix Error Count: none
Bad Checksum Error Count: found (620)
Last Bad Checksum Error Date: 11/10/2012 19:32:24
Old bad Checksum Error Count: found (518)
Last checksum finish Date: 00/00/1900 00:00:00
Current checksum start Date: 00/00/1900 00:00:00
Current checksum page: 0
Operation completed successfully in 2.277 seconds.

Bootpartition won't mount, fsck finds no errors

Hi guys,
got a strange situation here. My Bootpartition /dev/sda2 won't mount in Arch anymore.
mount /dev/sda2:
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missing codepage or helper program, or other error
Manchmal liefert das Syslog wertvolle Informationen – versuchen
Sie dmesg | tail oder so
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Another strange thing is that it mounts fine in Mandriva running on the same machine. Also testdisk under Windows didn't complain.
dmesg | tail
EXT2-fs (sda2): error: corrupt root inode, run e2fsc
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e2fsck 1.41.14 (22-Dec-2010)
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the jfs partition also mounts fine under ubuntu, i ran tests on every partition under ubuntu, they're all clean.
mounting an jfs partition don't give any logfile entry, dmesg is also empty. it's just hanging. the funny thing is, that ext4 and vfat partitions are mounting fine.
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e2fsck -pvf /dev/sda8
35 inodes used (0.15%)
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0 non-contiguous directories (0.0%)
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--------EDIT:
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for some reason (i don't know why) the /boot partition was not mounted during update and thus the kernel26 image was written into the /boot directory of the root partition instead of the /boot partition (where it belongs). this means on next bootup the system was booting with the older kernel but the updated system. maybe some things in filesystem handling were changed between the two versions of the kernel.
i mounted the arch partitions within ubuntu and copied the files from the /boot directory to the partition which should be mounted in /boot on startup.
everything's working now.
Last edited by thok (2011-03-22 16:44:32)

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Hello,
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Exchange 2007 database won't mount due to MapiExceptionCallFailed errors

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